Petco Names Chief Stores Officer

San Diego — Petco has appointed accomplished sales leader and retail veteran Justin Tichy as chief stores officer (CSO) to oversee all operations and execution for Petco's 1,500+ retail locations across the U.S. and Puerto Rico.

Fuzzy's Taco Shop Names New COO

Fort Worth, Texas — Fuzzy's Taco Shop, the Baja-style taco joint founded near the TCU college campus in 2001, has named industry veteran David Catalano as chief operating officer. Most recently, he was COO at Logan's Roadhouse.

Taco Bell Realizes Significant Savings Using Delaget Software

Saint Louis Park, Minn. — To demonstrate the effectiveness of its loss prevention and labor efficiency solution in Taco Bell franchises, Delaget analyzed key operational metrics of high-adoption users of the software as compared to Taco Bell franchisees not using the software. The results indicate a significant improvement in key metrics tied to loss, as well as substantial soft-cost savings.

Lowe's Appoints Executive Vice President, Supply Chain

Mooresville, N.C. — Lowe's Companies, Inc. has named Donald E. Frieson as executive vice president, supply chain, effective August 8, 2018. He will be responsible for the company's distribution centers, logistics, global sourcing, transportation and delivery services. Frieson will report to Marvin R. Ellison, president and CEO.

Back Yard Burgers Taps Operations Veteran as New CEO

Nashville, Tenn. — Back Yard Burgers has hired Scott Shotter as its new chief executive officer. Axum Capital Partners, Back Yard Burgers' private equity firm, selected Shotter for his proven track record in operations and success in guest loyalty and team building strategies.

Edible® International Names New Chief Operating Officer

Wallingford, Conn.— John Merkin has been named COO of Edible® International (Edible®). In this role, he will oversee all franchise operations for the world's largest franchisor of shops offering creatively designed fresh cut fruit arrangements. Merkin will also oversee Edible's® supply chain organization.

Naranga Names COO of Franchise Operations

Atlanta — Faraz Iqbal has been promoted to chief operating officer of Naranga, an Atlanta-based franchise IT solutions and operations software company. Previously, he was vice president of technology solutions and delivery at Naranga.

Hertz Names New Chief Retail Operations Officer

Estero, Fla. — Hertz Global Holdings, Inc., has hired Paul Stone as executive vice president and chief retail operations officer (CROO), North America. Stone, who will join Hertz on March 6, brings more than 30 years of operational expertise from his leadership roles with retail giants Sam's Club/ Walmart and Cabela's.

Orange Leaf Frozen Yogurt Names New President and COO

Oklahoma City — Orange Leaf has named Kendall Ware as its new president and chief operating officer. Ware, who has more than 10 years of franchise leadership experience, most recently served as vice president of operations and training for the Orange Leaf brand. As president and COO, Ware will oversee strategic development, operational execution and brand growth.

Goalz Restaurant Group Appoints VP of Operations

Cheyenne, Wyo. — Goalz Restaurant Group, recently formed franchise operator for Captain D’s, Church’s Chicken and Dog Haus, has appointed Jeron Boemer as vice president of operations in Arizona. In addition, Boemer is partnering with Goalz to develop Dog Haus locations in Tempe, Ariz., Colorado Springs, Colo., and Castle Rock, Colo.

Subway® Names Director of Global Operations

Milford, Conn. — Subway® restaurants has promoted Tracy Steinwand to the role of director of global operations. In her new role, she will lead all aspects of Subway's global operations, including restaurant and field operations, and transforming the customer experience in restaurant.

Captain D's Names New COO and VP of Company Operations

Nashville, Tenn. — Captain D's has expanded its leadership team, promoting company veterans Tim Ward and Andy Castle to chief operating officer and vice president of company operations, respectively. Additionally, the company promoted David Rentschler to director of operations for the Nashville-Knoxville-North SC district and Jen Daley to Knoxville area director.

Applebee's Appoints New Chief Operations Officer

Glendale, Calif. — Applebee's Neighborhood Grill + Bar® has promoted Kevin Carroll, a restaurant operator with nearly three decades of experience, to senior vice president, chief operations officer, reporting directly to John Cywinski, president, Applebee's.

Schostak Hires Operations Veteran as EVP & COO

Livonia, Mich. — Livonia Mich.-based Schostak Brothers & Company has hired Thomas W. Litzler as executive vice president and chief operating officer, according to CEO David Schostak. He joins the company from Brixmor Property Group.

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