Canton, Mass. — In support of its mission to eventually have 18,000 Dunkin' Donuts restaurants in the U.S., Dunkin' Brands Group, Inc., the parent company of Dunkin' Donuts and Baskin-Robbins, has strengthened its executive operations team.
The company has promoted Scott Murphy to chief operating officer (COO) of Dunkin' Donuts U.S. and appointed veteran restaurant executive Rick Colón to the newly-created position of senior vice president, operations & development for Dunkin' Donuts U.S. Colón will report to Scott Murphy, who will continue to report to David Hoffmann, president, Dunkin' Donuts U.S.
The company also is moving responsibility for restaurant development and construction to the operations team under Murphy and Colón in order to make quicker and better market-based decisions as it expands its footprint across the country.
Murphy joined Dunkin' Brands in 2004 and most recently served as senior vice president, operations, Dunkin' Donuts U.S. In this role, Murphy oversaw the field operations of more than 8,500 Dunkin' Donuts restaurants in the U.S., as well as the manufacturing and supply chain functions. In his new position, he will assume the additional responsibility of executing the annual restaurant development plan.
Colón comes to Dunkin' Brands following a successful career with McDonald's Corporation that spanned nearly 40 years. He began working in the restaurants as a teenager and eventually worked in leadership positions, first, for a large franchised organization and then for the corporation, helping to guide and accelerate numerous business turnarounds. He rose to the position of East Division president with responsibility for thousands of stores across New England, New York and the eastern seaboard, and finally was named South Zone president where he had responsibility for 4,000 restaurants and $11 billion in system-wide sales across 11 states.
"Scott and Rick are innovative, inspirational leaders who understand every aspect of the restaurant industry, including most importantly driving operational excellence, people development and franchisee profitability," says Hoffmann. "Each has a unique blend of store operations and general management experience, and both are eminently qualified to help us capitalize on our tremendous growth opportunities."
During his nearly 14 years with Dunkin' Brands, Murphy has served in a variety of positions, beginning in supply chain where he was ultimately named chief supply officer. He began working in international restaurant operations in 2013 and was named senior vice president, Dunkin' Donuts U.S. in 2015.
In his nearly 4 decades with McDonald's, Colón served in a number of key leadership roles in the U.S., including Zone president for McDonald's South Zone, Division president and senior vice president for the McDonald's East Division, and vice president and general manager for the New York Metro and Greater Southwest regions. In those positions, he was responsible for all aspects of managing the restaurants, including operations, finance, restaurant development, franchising, marketing, human resources, supply chain, government relations and communications.
With more than 20,000 points of distribution in more than 60 countries worldwide, Dunkin' Brands Group, Inc. is one of the world's leading franchisors of quick-service restaurants (QSR). At the end of the third quarter 2017, Dunkin' Brands' 100% franchised business model included more than 12,400 Dunkin' Donuts restaurants and more than 7,900 Baskin-Robbins restaurants. Dunkin' Brands Group, Inc. is headquartered in Canton, Mass.
SOURCE: Dunkin' Brands Group, Inc.