Latham, N.Y. — DWM's growth of existing accounts has led to the spin-off of a new client support team. The new facilities maintenance support team will be led by 3-year DWM veteran Allie Meleco.
Meleco joined DWM in 2015 as a customer service coordinator, bringing with her experience in property management. In her previous role at DWM, Meleco handled responsive and scheduled maintenance for DWM's retail and healthcare clients. As team lead, facilities maintenance division, Meleco will be responsible for overseeing a 24/7 client solutions team dedicated to timely, cost-effective solutions for specialty retail clients.
"Partnership is a key tenet on which DWM was built," says Brian Whitt, chief operating officer. "By allowing our employees to grow with our clients, we believe we are providing the best opportunities for success for all parties involved."
DWM, with its headquarters and national call center in Latham, N.Y., was founded by CEO David Meeks in 1997. DWM delivers a comprehensive platform of general maintenance, handyman, carpet cleaning, project management, remodeling/rollouts, water filtration services and emergency services. Proven service options include programmed maintenance, on-demand break-fix service and project management. DWM services the retail, restaurant, grocery, convenience store, commercial and financial markets. For more information, visit www.dwminc.com.