New York City — Tim Hortons® is launching two new next generation restaurant designs in the U.S.: a 900-square-foot drive-thru only model and a 1,600-square-foot restaurant with a 24-seat dining room. The first drive-thru only model will open this summer in Cross Lanes, W.Va., with at least 8 more opening throughout 2022 across Ohio, Michigan and New York.
The new restaurant model offers guests an improved customer experience, while maintaining Tim Hortons’® warm and welcoming feel of your neighborhood coffeeshop. Modern and timeless, the new restaurants are designed for an even more convenient guest experience with a drive-thru only model that maximizes drive-thru efficiency and speed of service. The exterior and interior design is unique and attention grabbing, and true to the brand as being cozy and inviting to all guests. The new design also works seamlessly with the Tim Hortons app which allows guests to order ahead of time for pickup, collect reward points for free items, and access to exclusive weekly offers. The model also features a mobile pickup shelf and VIP mobile order parking spots. As part of the updated restaurant models, the menu is simplified, but features new items, such as refreshers and energy drinks.
“Our guests are looking for great service, high-quality coffee and food, and they want to feel safe when visiting Tim Hortons® restaurants. Our new restaurant design offers all of that and more,” says Jay Pritchett, head of marketing of Tim Hortons U.S.
Tim Hortons® is one of North America’s largest restaurant chains operating in the quick-service segment. Founded as a single location in Canada in 1964, Tim Hortons today has more than 4,800 system-wide restaurants located in Canada, the United States and around the world. For more information, visit www.timhortons.com.
SOURCE: Tim Hortons®