Starbucks Opens 35,000-Square-Foot Reserve Roastery in Chicago

Chicago — Starbucks Coffee Co. has opened its Reserve Roastery in downtown Chicago. The 35,000-square-foot, five-story roastery opened to the public on November 15, 2019 and is the largest Starbucks location. The store is located on the Magnificent Mile in

Moe’s Southwest Grill to Open First All-Digital Kiosk Location

Atlanta — Moe’s Southwest Grill will be the first brand in the Mexican fast-casual space to open an all-digital/kiosk-only location. The first two restaurants are slated to open in Pittsburgh and Charlottesville, Va., in first quarter 2020. Each store will

All in the Family

— By Katie Lee —   At Mamoun’s Falafel, it’s one big, happy (growing) family — with over 40 new franchises soon to join the fold.   As one of the oldest falafel restaurants in New York City, Mamoun’s Falafel

Figs by Todd English Plans International Expansion with Fransmart

Boston — Figs by Todd English, the casual dining concept founded by award-winning celebrity chef and restaurateur Todd English, is now franchising with the help of Fransmart, an industry-leading franchise development company, to bring its original thin crust pizza and

Krystal Adds New Leadership to Improve Operations

Atlanta — The Krystal Company has hired two senior executives with extensive QSR experience to lead its ongoing revitalization plan. Tim Ward fills the newly created position of president and chief operating officer, and Bruce Vermilyea joins the brand as chief financial

KFC Opens World’s First Drive-Thru Only Restaurant in Australia

Cincinnati — International retail design firm FRCH NELSON has partnered with KFC SOPAC to design an innovative, pilot project in Newcastle, Australia, opening to the public this week. With a growing number of consumers ordering through online channels, the goal

L.A.-based The Dolly Llama to Begin Franchising Nationwide

Los Angeles — The Dolly Llama, a popular waffle concept that currently dominates the Los Angeles dessert-scene with its own unique take on Hong Kong’s iconic Bubble Waffle, has signed with DCV Franchise Group as its franchising partner to expand

Slater’s 50/50 Plans First Colorado Restaurant

Denver — Slater’s 50/50, a full-service restaurant concept known for first creating the 50/50 burger patty made with 50% ground bacon and 50% ground beef, will soon make its Colorado debut. The restaurant will open at in Denver’s RiNo Arts

Eggs Up Grill Names VP of Franchise Development

Spartanburg, S.C. — Eggs Up Grill has appointed Todd Owen as its new vice president of franchise development. Owen brings a rich background in successful franchise development, leading sales and business development with brands that included Qdoba Mexican Eats, spearheading

Pinstripes Partners with Simon Property Group

Chicago — Pinstripes, Inc., a best-in-class experiential dining and entertainment concept, has formed a partnership with Simon Property Group that includes new leases for three future locations within the Simon portfolio, in addition to its existing Clearfork development in Fort

Aloha Poke Co. Launches Strategic Franchise Expansion Plan

Chicago —  Aloha Poke Co., a fast-casual brand that 3 years ago pioneered Poke concept restaurants in the Midwest, plans to expand through franchising. Solidified already in five U.S. markets as the top spot for innovative poke bowls inspired by

Garbanzo Mediterranean Fresh to Open First Boston Location

Boston — Garbanzo Mediterranean Fresh, a leading fast-casual Mediterranean franchise, is coming to Boston. This will be the fast-growing brand’s first location in New England. The restaurant is opening this winter at 134 Boylston St. and will be followed by

Slim Chickens Plans to Reach 600 Locations Over the Next 10 Years

Fayetteville, Ark. — Slim Chickens, a leading fast-casual franchise which features dine-in and drive-through, has launched an aggressive multi-unit growth initiative to expand its presence in key markets across the United States. With a goal to reach 600 locations over

Cracker Barrel Acquires Maple Street Biscuit for $36 Million

Jacksonville, Fla. — Cracker Barrel Old Country Store Inc. has acquired Maple Street Biscuit Co. for $36 million in an all-cash deal. Maple Street’s portfolio comprised 28 company-owned and five franchise-owned restaurants in seven states at the time of sale.

Potbelly Inks Multi-Unit Deal to Open Restaurants Inside Macy’s Stores 

Chicago — Potbelly Sandwich Shop, the iconic neighborhood sandwich shop, has signed a multi-unit franchise agreement to open shops in Macy’s department stores, adding to the fast-casual brand’s significant multi-unit franchise growth in 2019. “This franchise agreement marks a major

Velvet Taco Opens First Restaurant in Atlanta

Atlanta — On September 9, 2019, Velvet Taco opened its first Atlanta restaurant in Buckhead. The 2,500-square-foot establishment is situated at 77 W. Paces Ferry Rd. within a Whole Foods Market-anchored shopping center. The late-night joint (most locations stay open

Newk’s Eatery Unveils New Restaurant Prototype

Jackson, Miss. — Newk’s Eatery has reopened all seven locations in its home market of Jackson, Miss., with a new restaurant prototype inspired by the brand’s ‘Project Strive’ initiative. At the milestone of 15 years since the first unit opened

Protect & Serve

— By Rusty Amarante — The future looks bright for service-based franchises.   Providing specialized and on-demand services, service-based businesses currently represent a large portion of the franchise establishments in the United States. For almost a decade, service-based franchises have