facilities management

— By Katie Lee — Smoothie King unveils its next chapter with a new brand campaign and in-store transformation, celebrating over 50 years of balancing nutrients and flavor. In 1973, Smoothie King introduced a bold new F&B category to the world, literally coining the term “smoothie.” Since then, the king of smoothies has grown to more than 1,200 U.S. locations — and more than 200 new store commitments — with over 1,500 available trade areas in its development pipeline. Now underway on a new brand evolution, Smoothie King is setting …

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— By Pam Johnson — The complete journey through mold, restoration and rebuilding. Disasters rarely arrive gently. They strike fast, often without warning, and even when we see them coming, the impact can be more devastating than anticipated. Hurricanes, floods, burst pipes, fires and structural failures leave behind more than broken materials and waterlogged rooms. They create hidden dangers that are silent, are invasive and create unseen damage until it’s too late. Behind soaked drywall, beneath buckled flooring and deep within air ducts, mold begins its quiet takeover. It grows …

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— By Matt Browning — How QSR chains are moving beyond reactive maintenance. For a quick-service restaurant operator managing hundreds of locations, equipment failure is never just a maintenance problem — it’s a guest experience problem, a food safety problem and a bottom-line problem…all at once. A malfunctioning HVAC unit on a hot summer afternoon sends customers out the door. A refrigeration anomaly discovered too late means spoiled inventory and potential health code violations. An emergency repair call on a holiday weekend carries a price tag that can erase a …

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Scottsdale, Ariz. — Vixxo Facility Solutions was named the 2026 ConnexFM Supplier of the Year after receiving multiple client nominations telling a consistent story of partnership. “Vixxo exemplifies what this award is all about, a supplier that raises the bar for the entire industry,” says Bill Yanek, CEO of ConnexFM. “Their commitment to innovation, accountability and execution is exactly the kind of excellence we are proud to recognize.” That recognition reflects real results in the field. Each nomination described the same experience: a partner that shows up, solves problems and …

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St. Louis, Mo. — Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers and commercial businesses, has launched Digital Keys, a mobile credential solution for Digital Monitoring Products (DMP) access control systems. Digital Keys enables businesses to replace traditional cards, fobs and physical keys with secure mobile credentials stored directly in Apple Wallet and Google Wallet. Designed for retailers, quick-service restaurants and other distributed enterprises, Digital Keys simplifies access management by allowing administrators to issue, update, schedule and revoke employee, contractor and vendor …

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Irvine, Calif. — Restaurant365, a leading AI-powered restaurant management platform, has partnered with Hungry Howie’s Pizza, which has selected Restaurant365 as its back-office operations platform across all franchise locations. The partnership will standardize inventory management, scheduling, labor management and operational reporting across the Hungry Howie’s system, while all new franchisees entering the brand will also adopt Restaurant365’s accounting platform. By consolidating critical back-office functions into a single platform, Hungry Howie’s franchisees will gain real-time visibility into food costs, labor performance and store-level profitability while reducing manual processes and administrative complexity. …

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Des Plaines, Ill. — Chicago Faucets introduces the E-Tronic® 80 SoapBank™, a Multi-Feed Soap Dispensing System. The centralized bulk soap delivery solution is designed for high-traffic commercial and institutional restrooms. Engineered for applications including airports, retail, stadiums, education campuses and public venues, the system helps architects, plumbing engineers, designers and facility owners simplify maintenance while supporting cohesive touchless design. Unlike individual cartridge-based dispensers that require frequent replacement and ongoing maintenance, the E-Tronic® 80 system uses a centralized bulk soap reservoir capable of supplying multiple dispensers from a single refill point. …

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— By Ken Huening — How to mitigate the risks rodents pose to the foodservice and restaurant industries. Rodents have been a problem for the food industry since the first food cart operator started hawking meat pies in the Middle Ages. But the problem has exploded in scope in recent years. According to a recent study published in the journal Science, 69% of cities studied, including Washington, D.C., San Francisco, New York City, Oakland, Buffalo, Chicago, Boston, Kansas City and Cincinnati, had significant increases in rat populations in the period …

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Los Angeles — Sweetgreen, Inc. has appointed Ryan Slemons as its new chief development officer, effective May 4, 2026. He now leads all aspects of real estate, design, construction, facilities and portfolio management, and he reports directly to Jonathan Neman, co-founder and CEO. Slemons brings nearly two decades of experience in real estate, franchising and store development across various industries. Most recently, he served as chief development officer of Unleashed Brands, a portfolio of franchise brands including Urban Air Adventure Park, The Little Gym, Sylvan Learning Centers and more. “Ryan …

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New York City — Prefix, a facility management platform for multi-site restaurant and retail operators, has raised a $7.5 million seed round. The funding was co-led by Collide Capital and Slow Ventures, with participation from Connexa Capital, Kyle Archer of Elevated Inc, and existing investors I2BF, and Bienville Capital. Prefix will use the capital to continue development of its AI infrastructure, boost sales and marketing efforts, and drive scalability to service more than 10,000 locations across the United States. Multi-location retail and restaurant brands spend an estimated $500 billion annually …

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