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Crate & Barrel Launches First Virtual Store, a Re-Creation of New NYC Flagship

by Katie Lee

New York City — Crate & Barrel has launched its first immersive virtual store in partnership with experiential e-commerce platform Obsess. The fully shoppable virtual environment takes the form of Crate & Barrel’s new flagship in New York City’s Flatiron neighborhood, which opened Nov. 16 at 881 Broadway, and features engaging animations and interactive personalization tools that let customers visualize their own sofa and living room set and build their own bouquet using the brand’s selection of vases and botanicals. The virtual store is among the largest fully 3D-rendered spaces …

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Berry AI Welcomes New Member of Leadership Team

by Katie Lee

Lewes, Del. — Berry AI, a leading provider of AI camera solutions for the QSR industry, has appointed Eric Marchant as the newest member of its leadership team, as its U.S. vice president of business. This addition comes as Berry AI experiences unprecedented growth in response to the surging demand for AI camera adoption within the QSR sector, aimed at enhancing the speed of service. In 2023, the quick-service restaurant industry witnessed a rapid surge in demand for advanced AI camera solutions, as businesses sought to optimize their operational efficiency …

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Newspeoplerestaurantssoftware/technologyvendors

Presto Names Chief Revenue Officer as President Departs

by Katie Lee

San Carlos, Calif. — Presto Automation Inc., an enterprise-grade AI and automation solutions provider to some of the nation’s largest restaurant brands, has promoted Justin Foster to chief revenue officer. In addition, after nearly 3 years at Presto serving as both president and chief revenue officer, Dan Mosher is leaving the company. Foster brings 15 years of experience leading go-to-market efforts at emerging high-growth technology companies. As chief revenue officer, he will be responsible for all facets of the company’s revenue generation, including growing Presto’s footprint in the emerging voice …

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Sonny’s BBQ Implements Customer Experience Technology from Flybuy and Koala

by Katie Lee

Orlando, Fla. — Sonny’s BBQ has launched Flybuy and Koala technology across all of its locations to help improve the guest’s off-premise experience. The move marks another important milestone in the brand’s evolution, on top of last year’s decision to optimize its restaurant prototype and invest in new technology to accommodate for changing customer preferences. “Since our founding, we have remained committed to providing the highest quality of customer service for our guests,” says Billy Brewer, COO of Sonny’s BBQ. “The implementation of Flybuy and Koala technology allows us to …

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Newspeoplerestaurantssoftware/technology

Denny’s Hires New Chief Digital and Technology Officer

by Katie Lee

Spartanburg, S.C. — Denny’s Corporation, owner and operator of Denny’s Inc. and Keke’s Inc., has hired Pankaj Patra as chief digital and technology officer (CDTO). This is a newly created enterprise role that will include support for Denny’s and Keke’s. Patra, who joins Denny’s from Brinker International, will be responsible for accelerating Denny’s capabilities across all specialties within the digital, technology and information functions. “Our restaurant teams and our guests rely on technology to enable a seamless experience, which makes the work that our IT team does absolutely critical,” says …

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Walmart Opens High-Tech Fulfillment Center Near Dallas

by Katie Lee

Lancaster, Texas — Walmart has opened a new 1.5 million-square-foot fulfillment center 15 miles south of Dallas, located at 2500 Belt Line Rd. in Lancaster. This next-generation facility will enable the retailer to fulfill more orders, more quickly. The Lancaster fulfillment center is the third of four next-generation facilities announced last year. A fifth facility was recently announced that will open in 2026. “Walmart is paving the way for good jobs and great careers in the Dallas region with the Lancaster fulfillment center. These tech-powered jobs will drive the future …

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Newspeoplesoftware/technology

Sonny’s BBQ Names Senior Director of Information Technology

by Katie Lee

Orlando, Fla. — Sonny’s BBQ has hired Keith Berger as the senior director of information technology. Berger brings with him a wealth of IT experience and proven leadership to the brand. In his role, Berger will spearhead the development and implementation of Sonny’s BBQ’s information technology strategy, provide expert and strategic counsel to the leadership team and drive transformational change and innovation within the company. “We’re excited to welcome Keith and leverage his knowledge and expertise to shape a new vision for technology that supports our people-first strategic priorities,” says …

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Runit Systems Introduces Next-Level Features in its POS for Specialty Retailers

by Katie Lee

New York City — Runit Systems, a leading provider of innovative retail management systems, has released Sellit 6.0, its newest POS module, which includes features designed to revolutionize the retail experience. With a focus on enhancing operational efficiency and customer satisfaction, these features reinforce Runit’s commitment to providing cutting-edge solutions for the apparel, footwear, sporting goods and luxury retail sectors. The new module ensures uninterrupted sales operations even during internet outages. This safeguard empowers retailers to maintain seamless operations, granting access to critical functions like inventory management, customer receipt histories …

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construction and designNewsproperty managementrestaurantssoftware/technology

OTG Debuts Starbucks’ First Airport Pick Up Concept

by Katie Lee

Houston — Airport hospitality group OTG is unveiling Starbucks’ first airport Pick Up concept, with three initial locations opening at George Bush Intercontinental Airport in IAH Terminal E this fall. Starbucks Pick Up will be exclusively designed for mobile orders — quick pickup without the wait — offering convenience, comfort and guaranteed immediacy to meet the needs of digitally savvy, ‘on-the-go’ travelers. Tailored for the airport environment, all stores will reflect Starbucks’ signature design DNA, featuring warm wood tones, fresh green accents and botanical art pieces inspired by the coffee’s …

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Sprouts Farmers Market Opens 400th Store; Appoints New Chief Technology Officer

by Katie Lee

Phoenix — Sprouts Farmers Market, one of the largest and fastest growing specialty retailers of fresh, natural and organic food in the United States, has opened its 400th store. Its newest store opened on Sept. 8 in Haddon Township, N.J. As a part of Sprouts’ 5-year plan, it remains committed to a robust growth strategy, aiming to expand 10% year over year. “Following the unveiling of our 399th store in Rialto, Calif., and now, on the opposite coast, our 400th store celebrates its opening in Haddon Township, N.J.,” says Jack …

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