Newton, Mass. — Voicify, a conversational AI (Artificial Intelligence) platform used to deliver custom voice assistants, and Paytronix Systems, Inc., the most advanced digital guest experience platform for restaurants and retail, have formed a new partnership that enables restaurants to
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Union, N.J. — Bed Bath & Beyond Inc. has named Scott Lindblom as chief technology & digital officer, effective immediately. Lindblom has served as the company’s chief technology officer since September 2020, and will now be responsible for managing the
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Berlin and New York — ALDI U.S. and Spryker Systems have been working together to develop a new online food & grocery shopping experience for the U.S. market, offering grocery delivery or curbside pickup for ALDI U.S. shoppers. The new
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— By Ashik Ahmed — Scheduling hacks to foster a thriving workplace. Across industries, happy employees are likely to be more productive and yield favorable customer satisfaction rates in return. This is especially true for restaurants and
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Bentonville, Ark., and San Diego — Sam’s Club®, a division of Walmart Inc. and a leading membership warehouse club, has completed a national, chainwide rollout of ‘Inventory Scan’ towers that have been added to its existing fleet of robotic scrubbers
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Dallas — Ziosk®, an industry-leading technology platform that helps restaurants increase operational efficiency and optimize the guest experience, is ushering in a new era of innovation with the appointment of three new executive leadership team members: Eric Neilson, chief technology
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Frederick, Md. — Roy Rogers Restaurants, a western-themed quick-service restaurant chain based in Frederick, Md., has made key investments in remodeling and technology initiatives to drive brand growth with franchise partners. Renovating a collection of restaurants that were built in
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Troy, Ohio — Hobart has introduced the newest edition of HTe Enterprise Asset Scale Management Software. HTe Enterprise is the latest in fleet management and offers several new features. Hobart’s HTe Enterprise improves efficiency, reduces downtime and increases profitability all
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— By Jason Roeder — Advancing restaurant and retail sustainability: the power of equipment data. Last March, the Securities and Exchange Commission (SEC) proposed new rules that will impact every publicly traded multi-unit retailer or restaurant. If the regulations
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Brooklyn, N.Y. — Global design company West Elm, a member of Williams-Sonoma, Inc., the world’s largest digital-first, design-led and sustainable home retailer, has launched its own virtual world, West Elm Home Design, on Roblox, a global platform bringing 52 million
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Los Angeles — chargeFUZE will scale its innovative and autonomous out-of-home mobile phone charging stations into Westfield shopping centers in the U.S. The initiative is part of an effort to ensure that Westfield guests have the best experience possible and
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Minneapolis — Target Corporation has hired Prat Vemana as executive vice president, chief digital and product officer. Vemana will join Target on Oct. 31 as a member of Target’s leadership team, reporting to Cara Sylvester, chief guest experience officer. In
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— By Rob Tedesco — The next digital frontier for restaurants. Brands have spent the past few years adapting to a digital-first mindset. They’ve reoriented their businesses toward programs like online ordering, invested in their tech stacks and
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— By Kristin Naragon — Communicating a brand’s commitment to environmental impacts requires transparency in today’s omnichannel shopping landscape. More so than ever, consumers are inundated with choices. For any given product or service, they have a
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Malvern, Pa. — Cantaloupe, Inc., a digital payments and software services company that provides end-to-end technology solutions for the unattended retail market, has named Ravi Venkatesan as chief executive officer, effective October 1, 2022. Venkatesan, who currently serves as Cantaloupe’s
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Menlo Park, Calif. — Dragonfruit AI, retail’s first massively scalable video AI platform, has named Ray Cooke — most recently senior vice president at Hanwha Techwin America — as its new vice president of business development. Dragonfruit’s Frontier was custom-built
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— By John Moody — Insights for boosting profit margin with technology. According to the USDA, the level of food price inflation for restaurant food purchases rose 7.4% from May 2021 to May 2022. While some operators
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Stratham, N.H. — Position Imaging, Inc, a pioneer in package logistics and asset tracking technology, has added Lucas Carvalho as senior vice president of operations. Carvalho will lead all Global Operations, Service, Fulfillment and Human Resources across all of Position
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St. Louis — On Aug. 29, 2022, Panera Bread began testing AI technology in drive-thru lanes with an aim to improve and enhance the guest experience. With support from OpenCity, select Panera bakery-cafes in the greater Rochester, N.Y., area have
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— By Bryan Falk — How to meet customer expectations, maximize efficiency and deliver the ideal brand experience. As a result of the COVID-19 pandemic, customers are changing the way they shop, dine and spend money. This
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Irving, Texas — Mongolian Concepts, the management group behind three fresh bowl brands — Genghis Grill, Flat Top Grill and BD’s Mongolian Grill — has hired Jason Levinson as vice president of technology. He will leverage the latest in technology
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Menomonee Falls, Wis. — New for the 2022 holiday shopping season, Kohl’s Self-Pickup service is now available on eligible Kohls.com orders at all of Kohl’s more than 1,100 stores nationwide, furthering the strength of the company’s omnichannel foundation. The new
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Chicago — ECS Global is a retail solutions company that helps businesses, including retail stores, strengthen their communication with their customers with the ECS5 retail solution system. ECS5 integrates all communications to the customer, including digital and print signage, multimedia
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Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become
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St. Louis, Mo. — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions, has appointed Bud Homeyer as chief operations officer (COO). Homeyer previously served as Interface’s executive vice president of enterprise
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Boston — Toast, the all-in-one digital technology platform built for restaurants, has acquired Sling, a leading employee scheduling, communication and management solution. Through features including scheduling templates, in-app messaging and multi-location team management, Sling helps restaurants staff more efficiently and
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Spokane, Wash. — Wenspok Companies is a Wendy’s franchisee based in Spokane, Wash., encompassing 67 restaurants in the United States. All 67 locations are leveraging Squadle’s digital operations and food safety software, and five locations recently piloted Squadle’s Remote Temperature
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