ALDI U.S. and Spryker Testing New Digital Commerce Platform

Berlin and New York — ALDI U.S. and Spryker Systems have been working together to develop a new online food & grocery shopping experience for the U.S. market, offering grocery delivery or curbside pickup for ALDI U.S. shoppers. The new

Leaning In To Labor

— By Ashik Ahmed —   Scheduling hacks to foster a thriving workplace.     Across industries, happy employees are likely to be more productive and yield favorable customer satisfaction rates in return. This is especially true for restaurants and

Ziosk Sets Sights on Growth with New Executive Hires

Dallas — Ziosk®, an industry-leading technology platform that helps restaurants increase operational efficiency and optimize the guest experience, is ushering in a new era of innovation with the appointment of three new executive leadership team members: Eric Neilson, chief technology

Hobart Introduces Latest in Fleet Management with New HTe Software

Troy, Ohio — Hobart has introduced the newest edition of HTe Enterprise Asset Scale Management Software. HTe Enterprise is the latest in fleet management and offers several new features. Hobart’s HTe Enterprise improves efficiency, reduces downtime and increases profitability all

Equipped for Efficiency

— By Jason Roeder — Advancing restaurant and retail sustainability: the power of equipment data.   Last March, the Securities and Exchange Commission (SEC) proposed new rules that will impact every publicly traded multi-unit retailer or restaurant. If the regulations

West Elm Launches Virtual Design Experience on Roblox

Brooklyn, N.Y. — Global design company West Elm, a member of Williams-Sonoma, Inc., the world’s largest digital-first, design-led and sustainable home retailer, has launched its own virtual world, West Elm Home Design, on Roblox, a global platform bringing 52 million

Target Names Chief Digital and Product Officer

Minneapolis — Target Corporation has hired Prat Vemana as executive vice president, chief digital and product officer. Vemana will join Target on Oct. 31 as a member of Target’s leadership team, reporting to Cara Sylvester, chief guest experience officer. In

Moving to Innovation

— By Rob Tedesco —   The next digital frontier for restaurants.   Brands have spent the past few years adapting to a digital-first mindset. They’ve reoriented their businesses toward programs like online ordering, invested in their tech stacks and

Channeling Commitment

— By Kristin Naragon —   Communicating a brand’s commitment to environmental impacts requires transparency in today’s omnichannel shopping landscape.     More so than ever, consumers are inundated with choices. For any given product or service, they have a

Cantaloupe Inc. Names New CEO and CTO

Malvern, Pa. — Cantaloupe, Inc., a digital payments and software services company that provides end-to-end technology solutions for the unattended retail market, has named Ravi Venkatesan as chief executive officer, effective October 1, 2022. Venkatesan, who currently serves as Cantaloupe’s

Dragonfruit AI Names Vice President of Business Development 

Menlo Park, Calif. — Dragonfruit AI, retail’s first massively scalable video AI platform, has named Ray Cooke — most recently senior vice president at Hanwha Techwin America — as its new vice president of business development. Dragonfruit’s Frontier was custom-built

Need a Boost?

— By John Moody —   Insights for boosting profit margin with technology.     According to the USDA, the level of food price inflation for restaurant food purchases rose 7.4% from May 2021 to May 2022. While some operators

Position Imaging Expands Executive Team, Names SVP of Operations

Stratham, N.H. — Position Imaging, Inc, a pioneer in package logistics and asset tracking technology, has added Lucas Carvalho as senior vice president of operations. Carvalho will lead all Global Operations, Service, Fulfillment and Human Resources across all of Position

Panera Tests New AI Ordering Technology for Drive-Thru Lanes

St. Louis — On Aug. 29, 2022, Panera Bread began testing AI technology in drive-thru lanes with an aim to improve and enhance the guest experience. With support from OpenCity, select Panera bakery-cafes in the greater Rochester, N.Y., area have

Operator Era

— By Bryan Falk —   How to meet customer expectations, maximize efficiency and deliver the ideal brand experience.     As a result of the COVID-19 pandemic, customers are changing the way they shop, dine and spend money. This

Mongolian Concepts Adds New VP of Technology to Executive Team

Irving, Texas — Mongolian Concepts, the management group behind three fresh bowl brands — Genghis Grill, Flat Top Grill and BD’s Mongolian Grill — has hired Jason Levinson as vice president of technology. He will leverage the latest in technology

Kohl’s Expands Self-Pickup to All Stores Nationwide

Menomonee Falls, Wis. — New for the 2022 holiday shopping season, Kohl’s Self-Pickup service is now available on eligible Kohls.com orders at all of Kohl’s more than 1,100 stores nationwide, furthering the strength of the company’s omnichannel foundation. The new

Clarvue Launches Advanced Dark Site Management Tool

Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become

Interface Systems Appoints Chief Operations Officer

St. Louis, Mo. — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions, has appointed Bud Homeyer as chief operations officer (COO). Homeyer previously served as Interface’s executive vice president of enterprise

Toast Acquires Sling to Expand its Team Management Suite for Restaurants

Boston — Toast, the all-in-one digital technology platform built for restaurants, has acquired Sling, a leading employee scheduling, communication and management solution. Through features including scheduling templates, in-app messaging and multi-location team management, Sling helps restaurants staff more efficiently and