Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become
…
St. Louis, Mo. — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions, has appointed Bud Homeyer as chief operations officer (COO). Homeyer previously served as Interface’s executive vice president of enterprise
…
Boston — Toast, the all-in-one digital technology platform built for restaurants, has acquired Sling, a leading employee scheduling, communication and management solution. Through features including scheduling templates, in-app messaging and multi-location team management, Sling helps restaurants staff more efficiently and
…
Spokane, Wash. — Wenspok Companies is a Wendy’s franchisee based in Spokane, Wash., encompassing 67 restaurants in the United States. All 67 locations are leveraging Squadle’s digital operations and food safety software, and five locations recently piloted Squadle’s Remote Temperature
…
— By Matt Smitheman — Protecting lone workers in a retail or restaurant setting. As retailers and restaurants continue to revamp their business models to keep pace with customer expectations, many are increasingly relying on lone workers for opening,
…
Sunnyvale, Calif. — Matterport, Inc., the leading spatial data company driving the digital transformation of the built world, has partnered with GUESS?, Inc., the global fashion brand and retailer, to adopt Matterport digital twins to ensure brand consistency across its
…
— By Doug Groves — Is your retail business insured for a cyber attack? A critical piece of information for retail businesses and franchisees to consider is the exclusion of cyber liability from standard insurance policies. In fact, most
…
Richardson, Texas — ENTOUCH, a leader in multisite energy management solutions, has hired Jordan Statt and Simone Samms as vice president of channel development and director of product management, respectively. In his role, Statt will build upon the growth of
…
Boston — Toast, the all-in-one digital platform built for restaurants, has unveiled its Q1 Restaurant Trends Report, providing visibility into the overall state of the restaurant industry through aggregated sales data from restaurants on the Toast platform, which serves approximately
…
Seattle — Veeve Inc., a leading retail technology startup, has formed an agreement with Albertsons Companies that will make Veeve Smart Carts available to customers at a few dozen stores across the country. Once launched later this year, consumers will
…
Athens, Ga. — Zaxby’s, the premium quick-service restaurant brand founded in Athens, Ga., has hired industry franchising veteran Mike Mettler as its new chief development officer, while Mike Nettles, interim chief digital & technology officer, has been elevated to the
…
Kansas City, Mo. — Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has added a new customer experience partnership with Golden Corral. America’s largest buffet and grill restaurant brand chose SMG
…
— By Charlie Meyer — How brick-and-mortar retailers can leverage in-store technologies to beat the online competition. The last 2 years have been absolutely awful for owners of physical stores. Online competition has been around for decades, of course,
…
— By David Sansenbach — Efficient energy management requires high-quality power, not just high-quality equipment. For businesses in an industry that operates on tight margins, restaurants have incredibly intensive energy demands that continuously increase costs and challenge the bottom
…
Greensboro, N.C. — Pete’s of Erie Inc., a convenience store retailer with 50 stores across Kansas, Oklahoma and Missouri, has selected Gilbarco Veeder-Root’s Passport® Express Lane™ self-checkout system to elevate the overall customer experience and store efficiency. The brand will install Express
…
— By Chris Roy — The next level of tech experiences for retail and restaurant venues. Before the pandemic, immersive entertainment was an emerging trend in the retail sector. After a year and a half of reduced experiences, consumers’
…
Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has hired its first chief information officer, Michael G. Chachula. Chachula joins FAT Brands with over 25 years of senior management experience in business and technology and will be focused on
…
Winston-Salem, N.C. — SWIPEBY, a holistic off-premises platform for curbside, pickup and delivery, has launched an initiative to start deploying its technology platform at convenience stores for ordering and in-store pickup as c-stores work to take back ownership of off-premise
…
Newton, Mass. — Paytronix Systems, Inc., an advanced digital guest experience platform, has teamed up with Aloha Poke Co., a premier fast-casual poke restaurant concept. Aloha Poke Co. has deployed the full Paytronix platform, including loyalty, order and delivery, and a white-labeled mobile
…
San Francisco — More than 5,000 franchise and company-owned Taco Bell restaurants are now using Zenput’s operations execution platform to support compliance against food safety protocols and brand standards. Embracing the move away from pen and paper tracking and towards
…
— By John Moody — Five game-changing reports all restaurant operators should be using. Most small businesses start out using spreadsheets because they are basically free, easy to use and highly customizable. Restaurant operators can use a spreadsheet for
…
Dallas — Ziosk, the leading on-premise digital ordering and payments platform for restaurants, has entered into an agreement with Texas Roadhouse that will bring the Ziosk Cloud Commerce Platform to its Texas Roadhouse restaurants across the U.S. Texas Roadhouse has
…
Elgin, Ill. – Jay Fiske has been promoted to president of Powerhouse Dynamics, based in Newton, Mass. In this position he will lead all strategic and day-to-day company operations. Powerhouse Dynamics provides Internet of Things (IoT) solutions to leading restaurant,
…
— By Ahmed Abouelenein — The benefits and drawbacks of introducing new technology into restaurant operations. Restaurant industry professionals showcased an exceptional amount of resilience and resourcefulness in such a challenging time. One tool that has helped so
…
San Francisco — SpotOn, a leading software and payments provider, has added three new executives in the roles of chief financial officer, chief people officer and chief revenue officer. The appointments come on the heels of more than 100% year-over-year
…
Redwood City, Calif. — Presto, a leader in the restaurant hospitality technology industry, has been selected by Checkers Drive-In Restaurants, Inc., the operator of Checkers & Rally’s drive-thrus, as the exclusive provider of automated voice ordering for all its corporate-owned
…
Kansas City, Mo. — Service Management Group (SMG), a global customer, patient, employee and brand experience management partner to more than 500 brands, is working with specialty golf retailer Club Champion on a new customer experience management program. The nation’s
…