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Jack in the Box Completes Rollout of Qu to Over 2,100 Restaurants

by Katie Lee

Arlington, Va. — Jack in the Box Inc. has completed a systemwide deployment of Qu’s unified commerce platform across its over 2,100 restaurants, marking one of the fastest full-scale POS transformations in the quick-service industry. The modernization comes at a critical inflection point for QSRs, as brands face cost pressures and legacy technology systems that can’t keep up with today’s demands. Jack in the Box is using this moment to reshape its future. Through its “Jack on Track” plan and shift to an asset-light model, the company is simplifying its …

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Mellow Mushroom Finishes 2025 With Expanded Kitchen Tech and New Growth Plans

by Katie Lee

Atlanta — Mellow Mushroom, the psychedelic pizza franchise known for its imaginative pizzas, hand-tossed stone-baked dough and unique atmosphere, spent 2025 focused on restaurant operations. Work centered on kitchen execution, back-office efficiency and guest engagement infrastructure. Those initiatives carry into 2026, during which the company expects to be bullish on renewals and new restaurant growth. Over the last year, about one-third of restaurants moved onto a digital kitchen platform. Implementation took place location by location to align with each restaurant’s layout and workflow. The platform is already showing improvements in …

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Remote Work

by Katie Lee

— By Tony Albers — How Café Zupas remotely manages energy usage in 82 stores. With 82 stores across eight states, Café Zupas restaurant chain delivers “house-made happiness” with its healthy menu designed to “nourish the good life,” which is its tagline. Headquartered in Sandy, Utah, Café Zupas sought to control energy usage at all 82 of its nationwide stores. By standardizing the installation of commercial thermostats with remote management, the company achieved reduced energy costs while maintaining indoor comfort for its customers and staff. Challenge: Remotely Manage Energy Usage …

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Bill Schaphorst proactive maintenance quote from article
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Proactive Maintenance: The Key to Avoiding Costly Restaurant Downtime

by Sarah Daniels

For restaurants, few things are more disruptive or expensive than an equipment failure during working hours. Whether it’s a failed refrigerator, a backed-up drain or an HVAC unit that quits in the height of summer, a single breakdown can halt operations, spoil inventory, drive away customers and result in lost revenue and trust. Yet most of these expensive emergencies can be prevented through proactive maintenance. “Regular inspections and cleaning schedules are the simplest way for restaurants to safeguard uptime and extend the lives of their critical systems,” says Bill Schaphorst, …

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Parts Town Honors 10 Technicians for Excellence in the Foodservice Equipment Industry

by Katie Lee

Addison, Ill. — Parts Town, a technology innovator and distributor of original equipment manufacturer (OEM) foodservice parts, HVAC parts and residential appliance parts, has named the 10 final recipients of its 2025 Technician Scholarship Award program at this year’s Commercial Food Equipment Service Association (CFESA) Annual Conference. CFESA is the leading trade association dedicated to advancing the commercial food equipment service industry through training, advocacy and professional development. Since the launch of the program in 2022, Parts Town has awarded more than $85,000 in scholarships, including more than $22,000 in …

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ITW Food Equipment Group Appoints New VP of US FEG Dealer Sales Organization

by Katie Lee

Glenview, Ill. — ITW Food Equipment Group has appointed Ray Peden as its new vice president of U.S. FEG dealer sales organization. He will lead the ITW FEG dealer sales team in generating organic growth by providing dealer support and strengthening partner relationships, as well as maintaining a critical focus on key customers. Peden and the sales team will also be responsible for driving growth through their product application expertise across the ITW FEG premium brands, including Hobart, Traulsen, Baxter, Vulcan and Wolf. “We are excited to welcome Ray to …

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Taco Bueno® Selects PAR® Technology to Elevate Restaurant Operations

by Katie Lee

New Hartford, N.Y. — Taco Bueno, a popular quick-service Tex-Mex chain, has selected PAR Technology Corporation as its unified technology partner. The brand will implement PAR POS™ and PAR Hardware™ solutions across its 140 locations to modernize operations, enhance the guest experience and support long term growth. As Taco Bueno scales and streamlines operations across its expanding footprint, the leadership team prioritized finding a technology partner that could offer both enterprise-grade capabilities and intuitive usability for in-store staff. Taco Bueno selected PAR Technology for its comprehensive ecosystem of industry-leading integrations …

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Diversified Foodservice Supply Appoints New CEO

by Katie Lee

Vernon Hills, Ill. — Diversified Foodservice Supply (DFS), a leading provider of equipment, supplies and parts to the foodservice industry, has appoinnted Lev Peker as chief executive officer. Peker brings a strong track record of leadership and growth from the automotive aftermarket industry, where he excelled as CEO of PartsID and CarParts.com. There, he successfully scaled operations, enhanced customer experience and delivered strong financial results. His deep expertise in e-commerce, operational efficiency and system modernization aligns closely with DFS’s strategic priorities. While foodservice is a new space for him, his …

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Cutting Cooler Costs

by Katie Lee

— By Steve Benes — Designing a smarter barrier strategy for your walk-in cooler with air curtains. Walk-in coolers are critical for restaurants and cafeterias to store perishable goods, but they also contribute significantly to energy consumption. To maintain consistent low temperatures, walk-in coolers run continuously with little to no relief. Research from the National Renewable Energy Laboratory (NREL) suggests that refrigeration accounts for about 20% of the total energy use in restaurants, making it a major driver of utility costs. Every time the cooler door is opened, warm air …

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Push Operations and Crumbl Cookies Partner to Streamline Restaurant Management

by Katie Lee

Vancouver, B.C. — Push Operations, the all-in-one cloud-based workforce management platform built uniquely for the hospitality industry, has forged a strategic partnership with Crumbl Cookies, one of North America’s fastest-growing dessert chains. This collaboration makes Push’s integrated HR, payroll, scheduling and time-tracking solutions available to Crumbl’s 1,000+ locations, enabling franchise owners who adopt the platform to optimize operations through data-driven decisions. The partnership addresses challenges faced by multi-location franchisees with automated solutions that reduce administrative tasks while enhancing labor cost management. Participating franchise owners can leverage real-time analytics to balance staffing …

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