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Study: Rising Costs Force U.S. Restaurants to Raise Menu Prices, Delay Equipment Upgrades

by Katie Lee

SilverChef’s 2026 Hospitality Operator Report found that while many operators have a positive outlook for the next 12 months, one in four still can’t afford equipment upgrades due to costs Dallas — Rising costs and supply chain disruptions are forcing U.S. hospitality operators to reshape everything, from what they charge diners to the equipment they invest in, according to a new study from SilverChef USA, which provides flexible equipment financing for the hospitality industry. Over two-thirds (68%) of U.S. operators raised menu prices in the past 12 months, and nearly …

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Newsretailerssoftware/technologysupply chainvendors

Lowe’s Becomes First Home Improvement Retailer to Offer Drone Delivery

by Katie Lee

Mooresville, N.C. — Lowe’s has launched drone delivery, the newest fulfillment method for the retailer that delivers select home improvement items directly to DIY and Pro customers in as fast as 20 minutes. This pilot is now live at Lowe’s store in Matthews, N.C., and adds to same-day fulfillment options for customers, including buy online, pick up in store; curbside pickup and same-day delivery. The launch builds on Wing and DoorDash’s existing drone delivery operations in the Charlotte area, adding Lowe’s to the growing list of brands now available for …

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facilities managementNewspeoplesoftware/technologyvendors

Fexa Names Chief Technology & Product Officer

by Katie Lee

Jersey City, N.J. — Fexa, a leading facilities orchestration platform for multi-site operators, welcomes Josh Jabs as chief technology and product officer. Jabs will lead the product and engineering organization and report to CEO Kurt Smith. The role is new to Fexa. “When we looked at our recent growth, the size and pace of our business, and our incredible ambition to lead this industry in the AI era, adding a world-class CTPO was an obvious decision,” says Smith. “Josh was distinctive from my first call. He thinks about problems from …

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green newsIndustry Voiceskitchen exhaust/grease controlrestaurantsroofingvendors

Reducing Rooftop Risk

by Katie Lee

— By Jim Selle — Why rooftop grease containment is a smart business practice. For restaurant operators and commercial property owners, rooftop grease containment is often viewed as a maintenance item. In reality, it is a critical business practice that protects roofing assets, reduces liability exposure, supports regulatory compliance and helps prevent avoidable capital expenses. Facilities that operate commercial kitchens generate grease-laden vapors that travel through exhaust systems and discharge at rooftop fan locations. Without proper containment, grease can spread across roofing membranes, mechanical equipment, drains and walking surfaces, creating …

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exterior services/landscapingIndustry Voicesproperty managementvendors

The Upside of Upkeep

by Katie Lee

— By James Barber — Let’s face it. When customers pull into the parking lot of a retail store or restaurant, what’s the first thing they really see? It’s not the flashy spinning sign. It’s not the flappy inflatable tube man. And it’s probably not the giant gorilla standing by the road. It’s the landscape! The grass, the trees, the shrubs, the parking lot, the sidewalks — everything that frames the customer’s first impression of that business. And the question is simple: Does it look inviting or does it look …

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Newsretailerssoftware/technologysupply chainvendors

RELEX Solutions Forms Partnership with Dollar General

by Katie Lee

Atlanta — RELEX Solutions, a unified, AI-native platform for retail and supply chain planning, is partnering with Dollar General Corporation, a mass merchandising discount retailer, to implement forecasting, replenishment and allocation capabilities across its North American operations. Dollar General operates more than 21,000 stores and 34 distribution centers, managing approximately 18,000 SKUs, and continues to expand its store footprint each year. To coordinate planning across this growing network, the company selected RELEX for a single system that handles forecasting, replenishment and allocation. The AI-driven platform will manage store replenishment, ordering …

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green newsmanagementNewsparking lotssoftware/technologyvendors

EVgo, Regency Expand Partnership to Bring Fast-Charging to More Retail Centers Across the U.S.

by Katie Lee

Los Angeles — EVgo Inc., one of the nation’s largest providers of public fast-charging infrastructure for electric vehicles (EVs), and Regency Centers Corporation are expanding their partnership to bring fast charging to shopping centers, with plans to add more than 400 charging stalls at Regency locations across the U.S. Once complete, these new EVgo stalls are expected to help increase Regency’s EV infrastructure footprint by more than 20%.  EVgo installed its first charger at a Regency center in 2020 and today operates over 150 stalls at Regency locations. Located in …

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Industry Contentkitchen equipmentrestaurantsVendor Spotlightvendors

Unlimited Service Group: Signature Vendor Spotlight

by Katie Lee

— Interview With Kristen Nowak — R&R: Where are you based? Kristen Nowak: “Unlimited Service Group is headquartered in Addison, Illinois, just outside of Chicago; we operate through 40 locally operated service companies and more than 140 branch locations across the U.S. and Canada.” R&R:  What services do you offer? Nowak: “We provide commercial kitchen food equipment repair, installation and maintenance. We service hot, cold, beverage and, in most of our branches, HVAC equipment. We acquire companies with great teams and great leaders, and when they come on board, they …

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Newsrestaurantssoftware/technologyvendors

Hungry Howie’s Modernizes Delivery Operations with Cartwheel

by Katie Lee

Los Angeles — Cartwheel, an AI-powered delivery platform for restaurants, has teamed up with Hungry Howie’s Pizza to modernize delivery operations. The top 10 U.S. pizza chain is adopting Cartwheel’s Hybrid Delivery technology, following a successful pilot, that will implement a phased rollout across its nearly 500-location system, with all locations targeted to be live by second quarter 2027. Cartwheel’s Hybrid Delivery gives franchisees a single view of in-house and third-party delivery, with fulfillment powered by DoorDash Drive. Hybrid Delivery prioritizes in-house fleets based on configurable factors such as proximity …

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construction and designIndustry ContentpaintingVendor Spotlightvendors

Harrison Contracting Company: Signature Vendor Spotlight

by Katie Lee

— Interview with Sean Gillespie — R&R: Where are you based? How long have you been in business? Sean Gillespie: We are headquartered in Villa Rica, Georgia, approximately 30 miles west of Atlanta. We have divisional offices in Destin/Ft. Walton, Florida; Dallas/Ft. Worth, Texas; Orlando, Florida; Savannah, Georgia; and Tampa, Florida, and have been in business since 1995. R&R: What is your title, and how long have you been with HCC? Gillespie: Director | Strategic Alliances/Marketing and I’ve been with HCC for 8 years. R&R: What trades/services do you offer …

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