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Menu Order AI Appoints Chief Operating Officer

by Katie Lee

Needham, Mass. — Menu Order AI has appointed Krishna Kumar as fractional chief operating officer (COO), strengthening the company’s leadership team as it expands its AI-powered platform for restaurants and consumers. He brings decades of experience leading artificial intelligence, software development, enterprise technology and global product initiatives. “Krishna’s operational expertise and deep understanding of artificial intelligence make him an invaluable addition to our leadership team,” says Melissa Butler, founder and CEO of Menu Order AI. “As we continue expanding our restaurant partnerships and consumer platform, his leadership will help accelerate …

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Morgan Li Hires New Senior Sales Executive

by Katie Lee

Chicago Heights, Ill. — Morgan Li, a leading manufacturer of custom retail fixtures, branded environments, graphics and commercial furnishings, has added Neal Wright as senior sales executive. Based in Nashville, Tenn., Wright will support retailers and brands nationwide as they develop and execute store environment programs, fixture rollouts and customer experience initiatives. Wright brings more than two decades of experience helping retailers and consumer brands deliver successful in-store environments. Throughout his career, he has partnered with some of the industry’s most recognized fixture, merchandising and point-of-purchase organizations, including Lozier Corporation, …

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Badger Technologies Names Retail Industry Veteran as Next CEO

by Katie Lee

Nicholasville, Ky. — Badger Technologies, a product division of Jabil Inc., has appointed retail industry veteran John Gehre as chief executive officer. He brings more than 25 years of executive leadership experience spanning merchandising, inventory management, supply chain and store operations for top retailers, including Bass Pro Shops, Michaels, The Container Store and H-E-B. As CEO, Gehre will lead Badger Technologies’ next phase of growth, focused on accelerating innovation across the robotics and AI capabilities that power the company’s retail intelligence solutions, strengthening customer relationships and expanding adoption of its …

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construction and designdisaster recoveryfacilities managementHVAC/RIndustry Voicesjan/sanremodelsvendors

From Disaster to Renewal

by Katie Lee

— By Pam Johnson — The complete journey through mold, restoration and rebuilding. Disasters rarely arrive gently. They strike fast, often without warning, and even when we see them coming, the impact can be more devastating than anticipated. Hurricanes, floods, burst pipes, fires and structural failures leave behind more than broken materials and waterlogged rooms. They create hidden dangers that are silent, are invasive and create unseen damage until it’s too late. Behind soaked drywall, beneath buckled flooring and deep within air ducts, mold begins its quiet takeover. It grows …

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energy managementfacilities managementgreen newsHVAC/RIndustry Voicesrestaurantssoftware/technologyvendors

The Energy Intelligence Model

by Katie Lee

— By Matt Browning — How QSR chains are moving beyond reactive maintenance. For a quick-service restaurant operator managing hundreds of locations, equipment failure is never just a maintenance problem — it’s a guest experience problem, a food safety problem and a bottom-line problem…all at once. A malfunctioning HVAC unit on a hot summer afternoon sends customers out the door. A refrigeration anomaly discovered too late means spoiled inventory and potential health code violations. An emergency repair call on a holiday weekend carries a price tag that can erase a …

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facilities managementNewssoftware/technologyvendors

Vixxo Facility Solutions Wins ConnexFM 2026 Supplier of the Year Award

by Katie Lee

Scottsdale, Ariz. — Vixxo Facility Solutions was named the 2026 ConnexFM Supplier of the Year after receiving multiple client nominations telling a consistent story of partnership. “Vixxo exemplifies what this award is all about, a supplier that raises the bar for the entire industry,” says Bill Yanek, CEO of ConnexFM. “Their commitment to innovation, accountability and execution is exactly the kind of excellence we are proud to recognize.” That recognition reflects real results in the field. Each nomination described the same experience: a partner that shows up, solves problems and …

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Interface Systems Introduces Digital Keys to Simplify Access Control

by Katie Lee

St. Louis, Mo. — Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers and commercial businesses, has launched Digital Keys, a mobile credential solution for Digital Monitoring Products (DMP) access control systems. Digital Keys enables businesses to replace traditional cards, fobs and physical keys with secure mobile credentials stored directly in Apple Wallet and Google Wallet. Designed for retailers, quick-service restaurants and other distributed enterprises, Digital Keys simplifies access management by allowing administrators to issue, update, schedule and revoke employee, contractor and vendor …

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disaster recoveryHVAC/RIndustry Voicesplumbingproperty managementrestaurantsroofingsnow and ice managementvendors

How Water Finds a Way

by Katie Lee

— Interview with Austin Duchaine & Shawn Hester — Breaking down the most common water-related issues experienced by restaurants — and how to prevent, mitigate and recover. For independent restaurants operating in aging buildings, a hidden water leak can quickly escalate from a maintenance issue to a financial crisis. Older plumbing systems, grease-clogged drains and HVAC condensation failures increase the risk of sudden shutdowns, especially in older retail centers and standalone locations. When a restaurant is forced to close for even a few days, the financial impact compounds fast, creating …

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Hungry Howie’s Selects Restaurant365 as Back-Office Operations Platform

by Katie Lee

Irvine, Calif. — Restaurant365, a leading AI-powered restaurant management platform, has partnered with Hungry Howie’s Pizza, which has selected Restaurant365 as its back-office operations platform across all franchise locations. The partnership will standardize inventory management, scheduling, labor management and operational reporting across the Hungry Howie’s system, while all new franchisees entering the brand will also adopt Restaurant365’s accounting platform. By consolidating critical back-office functions into a single platform, Hungry Howie’s franchisees will gain real-time visibility into food costs, labor performance and store-level profitability while reducing manual processes and administrative complexity. …

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Chicago Faucets Launches Multi-Feed Soap Dispensing System for High-Traffic Restrooms

by Katie Lee

Des Plaines, Ill. — Chicago Faucets introduces the E-Tronic® 80 SoapBank™, a Multi-Feed Soap Dispensing System. The centralized bulk soap delivery solution is designed for high-traffic commercial and institutional restrooms. Engineered for applications including airports, retail, stadiums, education campuses and public venues, the system helps architects, plumbing engineers, designers and facility owners simplify maintenance while supporting cohesive touchless design. Unlike individual cartridge-based dispensers that require frequent replacement and ongoing maintenance, the E-Tronic® 80 system uses a centralized bulk soap reservoir capable of supplying multiple dispensers from a single refill point. …

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