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Saks COO to Become CEO of Online HVAC and Industrial Retailer Voomi Supply

by Katie Lee

Philadelphia — Voomi Supply, a fast-growing e-commerce retailer of HVAC, plumbing, electrical and industrial supplies, has named RJ Cilley as its new chief executive officer. Cilley’s appointment at Voomi marks a significant milestone for the company as it continues to expand its market presence and technological capabilities. Cilley previously served as the chief operating officer at Saks, where he was an integral part of the executive leadership team; while at Saks, he significantly contributed to the re-platforming of www.Saks.com, the launch of its marketplace and spearheading significant advancements through the …

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PAR Punchh® and Yumpingo® Partner to Elevate Customer Experience for Restaurants

by Katie Lee

New Hartford, N.Y. — Yumpingo®, a leader in customer experience services for restaurants, has forged a partnership with ParTech, Inc. and PAR’s leading loyalty solution, PAR Punchh®. Together, they aim to transform customer experiences, enhance loyalty and drive growth through innovative platform integration. By combining Punchh’s loyalty solutions with Yumpingo’s customer experience management, restaurant brands gain powerful tools to engage guests and deliver exceptional service. “By merging our loyalty solutions with Yumpingo’s real-time guest feedback, we empower brands to deliver deeply personalized and impactful experiences that not only enhance customer …

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facilities managementHVAC/RlightingNewsplumbingvendors

Total Comfort Group Hires Three New Executives

by Hayden Spiess

Eatontown, N.J. — New Jersey-based HVAC, electrical and plumbing services provider Total Comfort Group (TCG) has completed three new hires at the executive level. Jana Coyle, Christopher Soto and Timothy Bruton have joined the company as senior business development manager, northeast service manager and manager of strategic partnerships, respectively.  Coyle’s tenure in the industry includes experience in facility maintenance, construction and remodeling services, with business-to-business (B2B) sales experience in Fortune 500 companies.  Soto, overseeing comprehensive operations throughout the Northeast region in his new role, will focus on responsive service, streamlined maintenance …

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PremiStar Hires New Chief Operating Officer

by Katie Lee

Deerfield, Ill. — PremiStar, a leader in commercial and industrial HVAC, plumbing and building automation services, has hired John Eberhardt III as chief operating officer. In this role, he will lead the company’s strategy for platform-wide value creation and delivery across the organization, including all operational activities to support PremiStar’s national growth strategies. “I am excited to welcome John to the PremiStar senior leadership team,” says Joe Kirmser, CEO of PremiStar. “Over the past three decades, he has proven himself as a transformational leader who excels in aligning and motivating …

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NewspeopleProduct Spotlightrestaurantssoftware/technologyvendors

Chargebee Appoints President of Go-to-Market & SVP, Global Sales

by Katie Lee

San Francisco — Chargebee, a leading subscription and revenue growth management platform, has named Brian Clark as president of go-to-market and Andrew Sherwood as senior vice president of global sales. Clark and Sherwood will accelerate Chargebee’s go-to-market focus on helping companies capture the opportunity in the evolving market with Chargebee’s uniquely flexible and robust revenue growth management platform. Clark brings 20+ years of experience in executive leadership roles at industry-defining companies. Most recently, he served as chief revenue officer (CRO) at Vista-backed Work Management Software company Wrike. Sherwood will lead …

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Target to Roll Out GenAI Technology to its Store Team Members Chainwide

by Katie Lee

Minneapolis — Target Corporation plans to roll out a new generative artificial intelligence (GenAI) tool to team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team members across the U.S. The tool, called Store Companion, is a GenAI-powered chatbot designed by Target that can answer on-the-job process questions, coach new team members, support store operations management and more. “We know technology will continue to play an outsized role in the future of …

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Sustainable Equipment Ecosystem

by Katie Lee

— By Jay Fiske — IoT & S3: How connected equipment improves restaurant safety, service and sustainability. Every restaurant facility manager is acutely aware of how critical their back-of-house equipment (cooking, refrigeration, HVAC, etc.) is as the lifeline of their operations. When these machines go down, or an issue arises, the result is often costly health or safety concerns that can force facility closures, negatively impact customer satisfaction, and harm brand perception. In addition, back-of-house equipment also drives the bulk of the very heavy energy use in restaurants — driving …

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Walgreens Optimizes Store Operations with Zebra’s Workcloud Software

by Katie Lee

Lincolnshire, Ill. — Zebra Technologies Corporation, a leading digital solution provider enabling businesses to intelligently connect data, assets and people, has been chosen by the Walgreens Boots Alliance to optimize its operations with Zebra Workcloud Actionable Intelligence software, in order to save millions of dollars by enhancing operational compliance and the company’s ability to identify and combat shrink. Walgreens, a Chicago-based international pharmacy retailer, selected Zebra’s Modern Store framework to improve asset protection, better equip employees with technology, and optimize operational visibility in its network of 8,000 locations across 50 …

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LG and ChargePoint Team Up to Innovate EV Charging

by Katie Lee

Campbell, Calif. — ChargePoint, a leading provider of networked charging solutions for electric vehicles (EVs), and global innovator LG Electronics (LG) have formed a strategic partnership to leverage their respective strengths for future innovations in EV charging. LG’s U.S.-made EV chargers are UL-certified for charging stability and ENERGY STAR® certified for efficiency. These chargers will be paired with ChargePoint’s cloud software. The first output of this relationship will be commercial charging solutions that encompass ChargePoint’s charger management software and LG’s EV charging hardware, with deliveries expected to begin later this …

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Presto Pilots Drive-Thru Voice AI at Taco John’s

by Katie Lee

San Carlos, Calif. — Presto Automation Inc., one of the largest AI and automation technology providers to the restaurant industry, has been collaborating with Taco John’s® and Qu to implement a Presto Voice™ drive-thru pilot at select Taco John’s restaurants. Presto Voice enhances the drive-thru staff’s productivity by reducing the time they devote to taking orders, allowing them to focus on more critical tasks and reducing associated labor costs. It also provides customizable upsells to increase revenue and improve the guest experience with immediate, friendly service around the clock. Qu’s …

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