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disaster recoveryHVAC/RIndustry Voicesplumbingproperty managementrestaurantsroofingsnow and ice managementvendors

How Water Finds a Way

by Katie Lee

— Interview with Austin Duchaine & Shawn Hester — Breaking down the most common water-related issues experienced by restaurants — and how to prevent, mitigate and recover. For independent restaurants operating in aging buildings, a hidden water leak can quickly escalate from a maintenance issue to a financial crisis. Older plumbing systems, grease-clogged drains and HVAC condensation failures increase the risk of sudden shutdowns, especially in older retail centers and standalone locations. When a restaurant is forced to close for even a few days, the financial impact compounds fast, creating …

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facilities managementNewsProduct Spotlightrestaurantssoftware/technologyvendors

Hungry Howie’s Selects Restaurant365 as Back-Office Operations Platform

by Katie Lee

Irvine, Calif. — Restaurant365, a leading AI-powered restaurant management platform, has partnered with Hungry Howie’s Pizza, which has selected Restaurant365 as its back-office operations platform across all franchise locations. The partnership will standardize inventory management, scheduling, labor management and operational reporting across the Hungry Howie’s system, while all new franchisees entering the brand will also adopt Restaurant365’s accounting platform. By consolidating critical back-office functions into a single platform, Hungry Howie’s franchisees will gain real-time visibility into food costs, labor performance and store-level profitability while reducing manual processes and administrative complexity. …

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facilities managementgreen building/LEEDjan/sankitchen equipmentNewsplumbingProduct Spotlightvendors

Chicago Faucets Launches Multi-Feed Soap Dispensing System for High-Traffic Restrooms

by Katie Lee

Des Plaines, Ill. — Chicago Faucets introduces the E-Tronic® 80 SoapBank™, a Multi-Feed Soap Dispensing System. The centralized bulk soap delivery solution is designed for high-traffic commercial and institutional restrooms. Engineered for applications including airports, retail, stadiums, education campuses and public venues, the system helps architects, plumbing engineers, designers and facility owners simplify maintenance while supporting cohesive touchless design. Unlike individual cartridge-based dispensers that require frequent replacement and ongoing maintenance, the E-Tronic® 80 system uses a centralized bulk soap reservoir capable of supplying multiple dispensers from a single refill point. …

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construction and designIndustry VoicesProduct Spotlightretailersvendors

Design on Display

by Katie Lee

— By Liz Snyder — How glass wall systems are emerging as a strategic investment for retailers. Today, the most successful retail stores aren’t designed solely for transactions; they are experiential and foster emotional connection. A well-designed store engages customers and attracts prospective shoppers, even when staff are busy. To do so, many retailers are incorporating hospitality-inspired elements, such as cafés, restaurants and communal gathering areas, into their layout design, transforming furniture and retail stores into lifestyle destinations. Floor plans that prioritize openness, natural light and seamless flow enhance the …

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green newsNewsparking lotsrestaurantssoftware/technologyvendors

Bojangles Installs First EV Charging Station

by Katie Lee

Savannah, Ga. — As electric vehicle (EV) adoption continues to grow nationwide, Bojangles is reimagining the future of the roadside stop, debuting its first EV charging station at 4401 Ogeechee Rd. in Savannah, Ga. The Savannah location marks the first milestone in a larger initiative to bring EV charging infrastructure to Bojangles restaurants across the country. Developed in partnership with XLR8 America, a leader in EV charging and sustainable infrastructure, and Energy and Environmental Design Services, the new hub signals Bojangles’ evolution beyond traditional quick-service dining and positions the brand …

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Newsrestaurantssoftware/technologyvendors

Taco Bueno Launches Drone Delivery in North Texas

by Katie Lee

Dallas — Taco Bueno has brought fresh food delivery to new heights with the launch of drone delivery in partnership with Zipline. As of May 7, residents within 3 miles of the 7400 block of North Beach Street in Watauga, Texas, can order Taco Bueno through the Zipline app and have it delivered directly to their doorstep via drone. “The drone-delivery partnership with Zipline is just one more example of the work we are doing to combine the heritage of Taco Bueno with innovations across products, service, technology and customer …

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NewsProduct Spotlightrestaurantssoftware/technologyvendors

Hungry Howie’s Pizza Selects Toast for 500-Location Footprint

by Katie Lee

Boston — Toast, the global technology platform built for restaurants and retail businesses, is bringing its enterprise technology suite to Hungry Howie’s where it will be implemented across the pizza brand’s entire footprint of approximately 500 restaurant locations. Toast’s platform supports high-volume operations while Toast’s Partner Ecosystem — with integration partners like Cartwheel, Stream and others — allow pizza operators to build the ultimate, customized tech stack to keep their pies moving, staff and guests happy and business running smoothly. Hungry Howie’s selected Toast to modernize its technology, attract new …

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NewsProduct Spotlightretailerssoftware/technologyvendors

Toshiba Recognized as a Leader in POS Software for Grocery and Food Store Retail

by Katie Lee

Research Triangle Park, N.C. — Toshiba Global Commerce Solutions has been named a leader in the IDC MarketScape: Worldwide Point-of-Sale (POS) Software in Grocery and Food Store Retail 2026 Vendor Assessment. This recognition comes as grocery retailers seek more open, intelligent platforms that can connect store data, support real-time decisions, reduce shrink and help operations adapt as conditions change. IDC MarketScape is the IT industry’s premier vendor assessment tool, providing in-depth quantitative and qualitative technology market assessment. This 2026 IDC MarketScape assesses the capabilities and strategies of enterprise POS software …

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exterior services/landscapingfacilities managementIndustry Voicespest controlrestaurantsvendors

Ratting Out the Problem

by Katie Lee

— By Ken Huening — How to mitigate the risks rodents pose to the foodservice and restaurant industries. Rodents have been a problem for the food industry since the first food cart operator started hawking meat pies in the Middle Ages. But the problem has exploded in scope in recent years. According to a recent study published in the journal Science, 69% of cities studied, including Washington, D.C., San Francisco, New York City, Oakland, Buffalo, Chicago, Boston, Kansas City and Cincinnati, had significant increases in rat populations in the period …

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Industry Voicessoftware/technologysupply chainvendors

Multimillion-Dollar Mistake

by Katie Lee

— By Brad Forester — Why the technology business case is not a strategy: For retailers and restaurant operators, the story is becoming uncomfortably familiar. A compelling demo. A polished ROI model. Confident assurances that a new facilities management, workforce scheduling or asset visibility platform will “pay for itself” within 12 to 18 months. The business case is approved; contracts are signed — and 3 years later, the organization is left with underutilized technology, frustrated store managers and the realization that the expected value never materialized. In many cases, the …

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