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Olo Partners with Zipline to Bring Autonomous Drone Delivery to Restaurants

by Katie Lee

New York City — Olo Inc., a leading restaurant technology provider, has formed a strategic partnership with Zipline, the world’s most experienced and advanced autonomous delivery service, to integrate drone delivery capabilities into the Olo platform. Expected to launch in early 2026, the integration will enable restaurant brands using Olo Rails to offer Zipline’s autonomous drone delivery as a fulfillment option, streamlining operations while expanding their reach to serve more guests faster, more conveniently and more efficiently. Olo Rails consolidates orders from third-party marketplaces directly into restaurants’ point-of-sale systems and …

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Make the Switch

by Katie Lee

— By Sarah Clifton — Why smart operators are switching from spreadsheets to vendor management systems. If you’re managing staffing vendors across multiple retail or restaurant locations, you know it can be challenging. The beginning of the week can start with a flood of emails from various agencies. Next, you’re dealing with conflicting invoices. By mid-week, you’re reconciling timesheets that don’t match. And by the end of the week, you’re trying to figure out why labor costs are over budget — again. Does this sound familiar? You’re not alone. Many …

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Jack in the Box Completes Rollout of Qu to Over 2,100 Restaurants

by Katie Lee

Arlington, Va. — Jack in the Box Inc. has completed a systemwide deployment of Qu’s unified commerce platform across its over 2,100 restaurants, marking one of the fastest full-scale POS transformations in the quick-service industry. The modernization comes at a critical inflection point for QSRs, as brands face cost pressures and legacy technology systems that can’t keep up with today’s demands. Jack in the Box is using this moment to reshape its future. Through its “Jack on Track” plan and shift to an asset-light model, the company is simplifying its …

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Flooring For The Future

by Katie Lee

— By Jordan Munro — Flooring strategies for retail & restaurant facilities: balancing aesthetics, durability and long term ROI. In today’s retail and restaurant environments, flooring decisions are no longer purely aesthetic choices. Facility managers, operators and designers are increasingly aware that the surfaces beneath our feet play a critical role in shaping customer experiences, operational efficiency and long term financial outcomes. Whether it’s a boutique retailer, a bustling quick-service restaurant or a luxury dining establishment, flooring must withstand relentless foot traffic, align with evolving design trends and deliver measurable …

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Danfoss Climate Solutions Opens Commercial Refrigeration Testing Lab

by Katie Lee

Baltimore — Commercial refrigeration original equipment manufacturers (OEM) will now be able to utilize Danfoss’ Application Development Center (ADC) in Tallahassee, Fla., for their product testing needs. In December 2025, Danfoss opened an additional chamber in the ADC specifically for the testing of food retail and commercial refrigeration equipment utilizing A3, A2L or non-flammable refrigerants. With refrigerant and energy efficiency regulations necessitating product redesigns over the past few years, this new Danfoss testing facility will enable OEMs to get their products to market more quickly. Since its opening in 2017, …

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Solid Foundation

by Katie Lee

— By Chuck Stamm — Pavement thickness is the foundation of a long-lasting investment. For commercial property managers and facility directors, few investments impact curb appeal, safety and long term costs as much as your pavement. From parking lots to access roads, asphalt is the first impression your property makes — and one of the most expensive assets to repair or replace. One of the most important factors determining whether that investment lasts 5 years or 20 is pavement thickness. It’s not just a technical detail — it’s the foundation …

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Remote Work

by Katie Lee

— By Tony Albers — How Café Zupas remotely manages energy usage in 82 stores. With 82 stores across eight states, Café Zupas restaurant chain delivers “house-made happiness” with its healthy menu designed to “nourish the good life,” which is its tagline. Headquartered in Sandy, Utah, Café Zupas sought to control energy usage at all 82 of its nationwide stores. By standardizing the installation of commercial thermostats with remote management, the company achieved reduced energy costs while maintaining indoor comfort for its customers and staff. Challenge: Remotely Manage Energy Usage …

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Abercrombie & Fitch Co. Partners with Nedap for Inventory Visibility

by Katie Lee

  Groenlo, The Netherlands — Nedap, a global leader in item-level inventory visibility, has teamed up with Abercrombie & Fitch Co., a leading global omnichannel specialty retailer of apparel and accessories based in New Albany, Ohio. The retailer will see Nedap’s iD Cloud platform implemented across numerous Abercrombie & Fitch stores in North America, Europe, the Middle East, Africa (EMEA) and the Asia-Pacific region (APAC). Following a successful 15-store pilot, Abercrombie & Fitch Co. (A&F Co.) began deploying Nedap’s iD Cloud Store solution in June 2025, with full implementation scheduled …

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Palmer Digital Group Sees Record Business Growth in 2025

by Katie Lee

Aurora, Ill. — Palmer Digital Group, a full-service supplier and installer of indoor and outdoor digital kiosks, drive-thru digital menu boards and canopy systems, celebrated 5 years of rapid business growth with the move into a 2,500-square-foot office space at the end of 2024. The move foreshadowed that bigger things were on the way — a reality reflected in the company’s record-breaking annual revenue in 2025. PDG’s launch of two new products and investment in three new laser machines and robot welder paved the way for the company’s most successful …

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Albertsons® Companies Launches Digital Shopping Assistant Powered by Open AI

by Katie Lee

Boise, Idaho — Albertsons Companies, Inc. is marking a major milestone in its digital transformation journey: the launch of the Albertsons AI shopping assistant, an industry-leading web browser experience designed to make grocery shopping faster, smarter and more personalized. As the industry leans into agentic commerce, the Albertsons AI shopping assistant moves beyond search to execute complex end‑to‑end grocery tasks helping customers complete shopping, from recipe to cart, in minutes. Building on the success of the company’s Ask AI tool introduced earlier this year, the agentic shopping assistant is a …

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