Service Management Group Hires SVP, Retail Customer Engagement

Kansas City, Mo. — Service Management Group (SMG), a global customer, patient and employee experience management provider to more than 500 brands, has hired customer experience practitioner and thought leader Brian Dennis as senior vice president, retail customer engagement. He

Ambius Grows Coast to Coast With 2 Acquisitions

Reading, Pa. — Ambius, the global leader in creating enhanced commercial spaces and North America’s largest interior landscape organization, has acquired Marshall Gardens of Lake Oswego, Ore., and Glenn’s Greenery of Ft. Lauderdale, Fla. These acquisitions expand the Ambius presence

Specialty F&B and Hospitality Expert Joins Cushman & Wakefield  

Philadelphia — Global commercial real estate services firm Cushman & Wakefield has welcomed food, beverage and hospitality industry veteran Chef Michael Traud, J.D., Ed.D., to its national Specialty F&B, Entertainment & Hospitality Consulting team. In his new role as specialty

DWM Construction & Renovation Creates New Role

Latham, N.Y. — DWM Construction & Renovation has promoted Andrew Carnes to field project manager and on-site trainer. Carnes previously served as project manager, where he was responsible for overseeing and completing projects on time and to customers’ satisfaction. Carnes

MC Group Merges with Icon

Mentor, Ohio — MC Group and Icon have merged to form one of the largest brand implementation companies in the United States. The combined organization now provides comprehensive signage, construction, energy and maintenance solutions to some of the nation’s largest

LSI Industries Chosen to Provide Graphics & Signage for H-E-B

Cincinnati — LSI Industries Inc., a leading U.S.-based manufacturer of outdoor and indoor lighting and graphics for commercial, industrial and multi-site retail applications, has been selected to produce and implement the interior graphics and signage program at a HEB Grocery

Caught On Tape

— By Del Williams — Taking convenience stores to the next level with IP network surveillance systems.   Convenience stores and mini marts have traditionally installed surveillance cameras to deter crime and encourage safety, but too often these have provided

Restaurant Technologies Names New SVP of Operations

Minneapolis — Restaurant Technologies, a leading provider of cooking oil management and automated exhaust cleaning solutions, has recruited Tim Curran as senior vice president of operations. He joins the company from Binswanger Glass, where he served as CEO. In this

Saint-Gobain Helps SCHEELS Avoid $487k in Annual Energy Costs

Minneapolis — Saint-Gobain’s SageGlass, manufacturer of the world’s smartest dynamic glass, has completed an energy study done in partnership with SCHEELS, a sporting goods and entertainment chain with 27 stores in 12 states. The study compared electricity usage at two

DWM Promotes From Within & Creates FM Solution Squad

Latham, N.Y. and Orlando, Fla. — DWM Comprehensive Facility Solutions has promoted three key employees. These moves reinforce DWM’s commitment to employee and client development. Amy Mason, a 4-year veteran of DWM, was promoted to strategic account manager. In her

After Hurricane Dorian, MaintenX Shares Lessons Learned

Tampa, Fla. — States along the Atlantic coast experienced Hurricane Dorian’s force in early September after the storm lingered over the Bahamas and skirted along the east coast of Florida, Georgia, South Carolina and North Carolina. While the 2019 Atlantic

Montague Appoints Regional Sales Manager for the Central U.S.

Hayward, Calif. — The Montague Company, manufacturer of some of the world’s finest commercial cooking equipment, has hired Dede Kramer as regional sales manager for the Central U.S. An industry veteran, Kramer comes to Montague with an impressive 30-year history

Ice-O-Matic Makes Strategic Personnel Changes

Denver — Alex Tappé, vice president of sales and marketing at Ice-O-Matic, has announced strategic organizational changes to the company’s sales team that are effective immediately. Scott Meyer will no longer be the regional manager for Colorado. Meyer is moving

Addilan Group Launches to Elevate Facility Services 

Hatfield, Pa. — Addilan Group is a new, national multi-site facility maintenance company, supporting a wide variety of commercial businesses — including retail and restaurants — with a focus on service and communication. The vision is to build long term

Hy-Brid Lifts Appoints Mid-Atlantic Territory Manager

Richfield, Wis. — Hy-Brid Lifts has welcomed Derek Koontz as the Mid-Atlantic territory manager. Koontz will cover Kentucky, Maryland, North Carolina, Ohio, South Carolina, Tennessee, Virginia and West Virginia. He will focus on continuing the growth and channel development of

BOSS Facility Services Inc. Opens New Headquarters

Hauppauge, N.Y. — On September 5, 2019, BOSS Facility Services Inc. opened its new corporate headquarters. The company moved from a 7,500-square-foot office into a new 31,000-square-foot facility. BOSS FSI, which specializes in facility maintenance, management and construction, has invested

Master-Bilt Names New Vice President of Sales

New Albany, Miss. — Master-Bilt®, manufacturer and supplier of a full line of commercial refrigeration equipment, has named Steve Gill as vice president of sales, effective September 3, 2019, reporting directly to Kevin Fink, president of Standex Refrigerated Solutions Group.

Carpigiani North America Promotes New President

Winston-Salem, N.C. — According to Andrea Cocchi, CEO of Carpigiani Group and Ali Group for EMEA and APAC Regions, Penny Klingler has been promoted to president of Carpigiani North America, an Ali Group Company. The position was effective September 1,

HOODZ International: Signature Vendor Spotlight

— Interview with Keith Turner —     R&R: Where are you based and how long has the company been in business? Keith Turner: HOODZ was started in 2009 and is headquartered in Ann Arbor, Michigan. R&R: What is your

Telgian Fire Safety Appoints Vice President, Operations

Phoenix — Telgian Fire Safety has appointed Terrence Magee as its new vice president, operations. He will be responsible for the customer service and customer care operations for the fire and life safety testing, inspections and repair company. Magee brings

Filta Promotes Tom Dunn to CEO, Rob Totten to COO

Orlando, Fla. — Filta Environmental Kitchen Solutions (Filta), the world’s restaurant kitchen and hospitality leader in active fryer management and environmental sustainability, has promoted two executives. Tom Dunn, formerly COO and a 20-year veteran of the franchise industry, assumes responsibility

MaintenX to Make Connections at ‘Connexion’ Events Across U.S.

Tampa, Fla. — MaintenX is a Platinum sponsor of Connex’s Connexion event this October in Southern California. Connex, formerly PRSM, has reorganized its midyear show into three intimate and interactive events across the U.S. Beginning in Long Beach, Connexion Events

Quest Partners with Buffalo Wild Wings to Handle Waste & Recycling

The Colony, Texas — Quest Resource Holding Corporation, a national leader in environmental reuse, recycling and waste disposal services, has added Buffalo Wild Wings, one of the largest American casual dining restaurant and sports bar franchise, which is owned by

Vixxo Names President, Customer and Field Operations

Scottsdale, Ariz. — Vixxo, a leader and innovator in facilities management, has named Chris Karp as its president, customer and field operations. Karp will be responsible for the strategic planning and execution of the company’s client delivery operations, both at