What Does the Lot Say?

— By Carol E. Carey — Does your parking lot and exterior say your company is clean and inviting — or stark, dark and unsafe?     Deciding not to keep your parking lot and building exteriors clean and fresh

Toast Appoints New Chief Financial Officer

Boston — Toast, the cloud-based, end-to-end technology platform purpose-built for the entire restaurant community, has appointed Elena Gomez as chief financial officer, effective immediately. As CFO, Gomez will lead Toast’s finance organization and will be responsible for accounting, treasury, financial

Leading the Charge

— By Conner McGill — Why retailers and restaurants are investing in EV charging stations.   If electric vehicle (EV) charging has sparked your interest recently, you’re not alone. Retailers and restaurants across the country are giving more consideration to

SMG Partners with QDOBA to Manage Customer Experiences

Kansas City, Mo. — Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has launched a new customer experience management program with QDOBA Mexican Eats. The Mexican fast-casual chain is working

New Air Purification Company, Boston Air Solutions, is Formed

Boston — The founder of EarthSafe Chemical Alternatives® and its EvaClean® system, RJ Valentine, is now launching a new company: Boston Air Solutions (BAS). Valentine recognized the importance of indoor air quality (IAQ) improvement, particularly as a strategic weapon against

Getting Serious About Signage

— By Dan Smith — Investing in the right commercial-grade digital signage is as strategic as a brand’s messaging.   Would you like fries with that? Increasingly, thanks to digital signage, the answer is yes. At quick-service, fast-casual and other

Federal Heath Marks 120-Year Anniversary

Euless, Texas — Federal Heath celebrates its historic 120th year in business in March 2021. In the 12 decades since 1901, the company has grown from introducing the United States’ first electric-powered signs to becoming a trusted leader in all

EDSS: Signature Vendor Spotlight

— Interview with David Ely, President/CEO, EDSS —   R&R: Where are you based and how long has the company been in business? David Ely: Energy Design Service Systems (EDSS) is a woman-owned company formed in 2007. The corporate headquarters

CLM Midwest: Signature Vendor Spotlight

— Interview with Rose Lollino, Vice President, CLM Midwest —   R&R: Where are you based and how long has the company been in business? Rose Lollino: CLM Midwest’s corporate office is located in River Grove, Illinois, a suburb of

Restaurant Tech Disruptor 86 Repairs Raises $2 Million to Optimize R&M

Chicago — 86 Repairs, an innovative platform that streamlines and optimizes equipment repair and maintenance for restaurants, has closed a $2 million round of seed funding from multiple investors. The investment will be used to accelerate the company’s aggressive growth

Outdoor Dining is Here to Stay

— By Leslie Chapus — Outdoor dining became a staple during the pandemic — and guests have grown to love and expect it, no matter the weather. The good news is, investment in all-weather outdoor dining pays for itself.  

Waste Harmonics: Signature Vendor Spotlight

— Interview with Michael Hess —   R&R: Where are you based? Michael Hess: Waste Harmonics is based in Victor, New York. R&R: How long have you been with the company? Hess: I acquired Waste Harmonics from Capital Environment in

Watterson Celebrates 20th Anniversary in 2021

Schaumburg, Ill. — This year, Watterson is celebrating its 20th anniversary. For 20 years, the Schaumburg, Ill.-based company has been “Doing Whatever It Takes” 24/7 in the emergency and disaster response, surplus property and facilities management, property redevelopment and environmental

dormakaba Americas Expands HQ with New Customer Discovery Center

Indianapolis — dormakaba, a leading trusted partner in the global market for access control solutions, has expanded with a new state-of-the-art Customer Discovery Center, located in its Americas headquarters in Indianapolis. There, customers can: Discover and interact with dormakaba’s industry

DENTCO: Signature Vendor Spotlight

— Interview with Teresa Phelps —   R&R: Where are you based and how long has the company been in business? Teresa Phelps: DENTCO is based in Dewitt, Michigan, and has been in business for 44 years. R&R: How long

Middleby Opens State-of-the-Art Innovation Kitchens

Elgin, Ill. — The Middleby Corporation has opened the Middleby Innovation Kitchens (the MIK) in the Dallas area. The expansive 40,000-square-foot fully functional facility features more than 150 live pieces of equipment showcasing the latest cooking, beverage, automation and IoT

Diverting PPE From the Waste Stream

— By Jennifer Wolanik — How COVID-19 PPE compliance and sustainability can work together.   Use of Personal Protective Equipment (PPE) in restaurants and retailers is surging in order to comply with the Centers for Disease Control and Prevention (CDC)

Zippin Hires Former VP of SSP and Aramark to Lead Business Development

San Francisco — Zippin, an industry leader in checkout-free technologies for brick-and-mortar retail, has hired veteran business development executive, Gary Jacobus, as senior vice president, business development. Most recently, Jacobus was with SSP America, the leading operator of food &

Alto-Shaam Partners with Chrane Foodservice Solutions

Menomonee Falls, Wis. — Alto-Shaam, a global leader and innovator in the foodservice equipment solutions industry, has entered into a new partnership agreement with Chrane Foodservice Solutions as its new manufacturer representative in Texas and Oklahoma. Chrane will promote Alto-Shaam’s