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security/loss prevention

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Walgreens Optimizes Store Operations with Zebra’s Workcloud Software

by Katie Lee

Lincolnshire, Ill. — Zebra Technologies Corporation, a leading digital solution provider enabling businesses to intelligently connect data, assets and people, has been chosen by the Walgreens Boots Alliance to optimize its operations with Zebra Workcloud Actionable Intelligence software, in order to save millions of dollars by enhancing operational compliance and the company’s ability to identify and combat shrink. Walgreens, a Chicago-based international pharmacy retailer, selected Zebra’s Modern Store framework to improve asset protection, better equip employees with technology, and optimize operational visibility in its network of 8,000 locations across 50 …

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Industry Voicesretailerssecurity/loss preventionsoftware/technologyvendors

Supporting Store Safety

by Katie Lee

— By Scott Thomas — Setting up your Security Operations Center (SOC): a checklist for retailers. Today, due to a combination of a changing threat environment and technology advances, more retailers are building SOCs to support store safety and investigations, and help make operational staff more efficient. Ryan Themm, corporate investigations manager at supercenter Meijer, has noted that the remote operations center (ROC) they launched to provide a complete view across all of their stores and sites has been instrumental in helping them significantly reduce budget spent on fraud mitigation. …

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Industry Voicessecurity/loss preventionsoftware/technologyvendors

Embracing the Future

by Katie Lee

— By Patrick Chown — The future of retail and restaurant facilities should embrace IoT and connectivity for smarter operations. The retail and restaurant industries are undergoing a remarkable transformation, driven by technological advancements and changing consumer expectations. In this dynamic landscape, the Internet of Things (IoT) and advanced network connectivity are emerging as pivotal elements. These technologies are not just reshaping how businesses operate but are also redefining the customer experience. By integrating IoT solutions, retailers and restaurateurs are unlocking new potentials in operational efficiency, customer engagement and data-driven …

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Industry Voicesrestaurantssecurity/loss preventionsoftware/technologyvendors

Finding Fraud

by Katie Lee

— By Anneliese Scherer — Forensic accounting for restaurants. Among business owners facing the highest fraud risk are restaurant owners, who are often susceptible to asset misappropriation schemes. This is where a forensic accounting expert can play an invaluable role. It involves the application of accounting and investigative skills to analyze financial data, transactions and records related to a restaurant’s operations. The goal is to uncover financial irregularities and potential fraud. Employees perpetrate the most common fraud schemes at restaurants, including various cash and inventory misappropriation schemes. Cash Misappropriation An …

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Industry Voicesparking lotsproperty managementsecurity/loss prevention

A Full Plate

by Katie Lee

— By Rich McElwain — Enhancing retail security through license plate recognition (LPR). In an era of rapidly evolving technology, security is a top concern for retailers to proactively protect physical assets, employees and customers from potential threats. According to the National Retail Federation’s (NRF) 2022 Retail Security Survey, retailers attributed their greatest portion of shrink — a whopping 37% — to external theft. In addition, retailers saw a 26.5% increase in Organized Retail Crime (ORC) incidents over the past year, representing $94.5 billion in losses. The landscape of retail …

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facilities managementNewsrestaurantssecurity/loss preventionsoftware/technologyvendors

BRIX Holdings Chooses Interface to Streamline Network and Security Operations

by Katie Lee

St. Louis — Interface Systems, a leading managed service provider of business security, actionable insights and purpose-built networks for multi-location businesses, has been selected by BRIX Holdings, a leading multi-brand franchising company that specializes in the “better-for-you” QSR segment, to deploy managed network, business voice, PCI compliance, business security and business intelligence solutions for all their franchise locations, including Red Mango Cafe, Smoothie Factory + Kitchen, Souper Salad, Orange Leaf, Humble Donut Co, Greenz, Friendly’s and Pizza Jukebox. Interface’s solutions enable BRIX to offer its franchisees a modern and proven …

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Threat Detection + Rapid Response

by Katie Lee

— By Dave Fraser —   Protecting facilities with AI gun detection technology.     The grim reality in today’s day and age is that active shooting incidents are on the rise. In fact, according to the FBI, active shooter incidents jumped more than 50% in 2021. And as we already saw with multiple mass shooting events in 2022, and 2023, the problem is not going away. This alarming trend is placing increased pressure on facilities to be ready in the event that a mass shooter walks through their doors. …

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WKS Restaurant Group Selects Interface to Deploy Virtual Security at its 394 Restaurants

by Katie Lee

St. Louis — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, has teamed up with WKS Restaurant Group, one of the fastest growing multi-brand restaurant franchisees in the U.S. WKS is deploying Interface’s Virtual Guard interactive remote video monitoring solutions across its major restaurant brands including El Pollo Loco, Wendy’s, Denny’s, Krispy Kreme Doughnuts and Blaze Pizza. By implementing virtual guard services, WKS will offer better security for its employees and customers while reducing the cost of securing …

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Lone Danger

by Katie Lee

— By Matt Smitheman — Protecting lone workers in a retail or restaurant setting.   As retailers and restaurants continue to revamp their business models to keep pace with customer expectations, many are increasingly relying on lone workers for opening, closing, third shifts, curbside deliveries and other customer interactions outside of the traditional store premises. While lone employees play a critical role in keeping these businesses up and running, they are more at risk of encountering threats at work with an estimated 48% of HR professionals reporting that their organization …

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Industry Voicessecurity/loss preventionsoftware/technologyvendors

Now Is the Time

by Katie Lee

— By Doug Groves — Is your retail business insured for a cyber attack?   A critical piece of information for retail businesses and franchisees to consider is the exclusion of cyber liability from standard insurance policies. In fact, most don’t even sell or offer cyber coverage. As reports of cyber incidents increase by the day, now is the time for every business owner to review their insurance coverage with their provider. The upside of this 21st century risk is the growing availability of tailored coverages and policies offering protection …

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