Product Spotlight

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Hungry Howie’s Selects Restaurant365 as Back-Office Operations Platform

by Katie Lee

Irvine, Calif. — Restaurant365, a leading AI-powered restaurant management platform, has partnered with Hungry Howie’s Pizza, which has selected Restaurant365 as its back-office operations platform across all franchise locations. The partnership will standardize inventory management, scheduling, labor management and operational reporting across the Hungry Howie’s system, while all new franchisees entering the brand will also adopt Restaurant365’s accounting platform. By consolidating critical back-office functions into a single platform, Hungry Howie’s franchisees will gain real-time visibility into food costs, labor performance and store-level profitability while reducing manual processes and administrative complexity. …

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facilities managementgreen building/LEEDjan/sankitchen equipmentNewsplumbingProduct Spotlightvendors

Chicago Faucets Launches Multi-Feed Soap Dispensing System for High-Traffic Restrooms

by Katie Lee

Des Plaines, Ill. — Chicago Faucets introduces the E-Tronic® 80 SoapBank™, a Multi-Feed Soap Dispensing System. The centralized bulk soap delivery solution is designed for high-traffic commercial and institutional restrooms. Engineered for applications including airports, retail, stadiums, education campuses and public venues, the system helps architects, plumbing engineers, designers and facility owners simplify maintenance while supporting cohesive touchless design. Unlike individual cartridge-based dispensers that require frequent replacement and ongoing maintenance, the E-Tronic® 80 system uses a centralized bulk soap reservoir capable of supplying multiple dispensers from a single refill point. …

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construction and designIndustry VoicesProduct Spotlightretailersvendors

Design on Display

by Katie Lee

— By Liz Snyder — How glass wall systems are emerging as a strategic investment for retailers. Today, the most successful retail stores aren’t designed solely for transactions; they are experiential and foster emotional connection. A well-designed store engages customers and attracts prospective shoppers, even when staff are busy. To do so, many retailers are incorporating hospitality-inspired elements, such as cafés, restaurants and communal gathering areas, into their layout design, transforming furniture and retail stores into lifestyle destinations. Floor plans that prioritize openness, natural light and seamless flow enhance the …

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Hungry Howie’s Pizza Selects Toast for 500-Location Footprint

by Katie Lee

Boston — Toast, the global technology platform built for restaurants and retail businesses, is bringing its enterprise technology suite to Hungry Howie’s where it will be implemented across the pizza brand’s entire footprint of approximately 500 restaurant locations. Toast’s platform supports high-volume operations while Toast’s Partner Ecosystem — with integration partners like Cartwheel, Stream and others — allow pizza operators to build the ultimate, customized tech stack to keep their pies moving, staff and guests happy and business running smoothly. Hungry Howie’s selected Toast to modernize its technology, attract new …

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Toshiba Recognized as a Leader in POS Software for Grocery and Food Store Retail

by Katie Lee

Research Triangle Park, N.C. — Toshiba Global Commerce Solutions has been named a leader in the IDC MarketScape: Worldwide Point-of-Sale (POS) Software in Grocery and Food Store Retail 2026 Vendor Assessment. This recognition comes as grocery retailers seek more open, intelligent platforms that can connect store data, support real-time decisions, reduce shrink and help operations adapt as conditions change. IDC MarketScape is the IT industry’s premier vendor assessment tool, providing in-depth quantitative and qualitative technology market assessment. This 2026 IDC MarketScape assesses the capabilities and strategies of enterprise POS software …

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Prefix Secures $7.5 Million to Scale its FM Solution for Retail and Restaurant Operators

by Katie Lee

New York City — Prefix, a facility management platform for multi-site restaurant and retail operators, has raised a $7.5 million seed round. The funding was co-led by Collide Capital and Slow Ventures, with participation from Connexa Capital, Kyle Archer of Elevated Inc, and existing investors I2BF, and Bienville Capital. Prefix will use the capital to continue development of its AI infrastructure, boost sales and marketing efforts, and drive scalability to service more than 10,000 locations across the United States. Multi-location retail and restaurant brands spend an estimated $500 billion annually …

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Casey’s Expands Partnership with SoundHound AI Across More Than 2,600 Stores

by Katie Lee

Santa Clara, Calif. — SoundHound AI, Inc., a global leader in voice and conversational AI, has renewed and expanded its long-standing partnership with Casey’s, the third-largest convenience retailer in the United States. The expanded deal highlights the strength of the collaboration, as SoundHound’s AI-powered ordering agents have already supported Casey’s in handling more than 21 million guest interactions, successfully processing millions of food orders. Casey’s has deployed the technology across more than 2,600 locations, helping ensure guests can place orders quickly and easily. Casey’s is focused on delivering convenient, high-quality …

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Presto Co-Founder Returns as CEO

by Katie Lee

San Mateo, Calif. — Presto Phoenix, Inc., a leader in enterprise-grade Voice AI for quick-service restaurants (QSRs), has welcomed back Presto’s co-founder, Krishna Gupta, as chief executive officer. Gupta, a co-founder and longtime strategic leader at Presto, stepped back into the CEO role as the company accelerates deployment of its drive-thru Voice AI platform across major national restaurant brands. Presto will be showcasing this expertise at its Restaurant Leadership Conference (RLC) panel, “Deploying Voice AI at America’s Iconic Brands,” on April 20 in Phoenix. “Presto is entering its defining chapter, …

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Toast Launches Unified Drive-Thru Solution to Modernize Enterprise QSR Operations

by Katie Lee

Boston — Toast, a digital technology platform built for hospitality, has launched Toast Drive-Thru, an enterprise-grade solution designed to help modern quick-service restaurants (QSR) increase throughput and order accuracy at scale while optimizing labor efficiency through a single, unified platform. There are just over 140,000 total drive-thru locations across the entire U.S. restaurant industry, according to 2026 data from Technomic Ignite. These operators must deliver fast, error-free guest service while facing increased pressure on labor efficiency. The growth of AI voice ordering solutions in drive-thru has left many brands struggling …

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ServiceChannel Launches ServiceChannel AI, the AI Operating System for Facilities Management

by Katie Lee

Greenville, S.C. — ServiceChannel, a leading platform for the procurement and delivery of facilities services, has launched ServiceChannel AI, the AI operating system for facilities management that embeds intelligence directly where facilities work gets done. ServiceChannel AI helps facilities teams route work correctly from the start, address blockers before they disrupt experience and resolve escalations with automated follow-up. By embedding AI into the core workflows of the ServiceChannel Platform, ServiceChannel AI helps teams reduce manual effort, resolve issues faster and spend more time on strategic priorities. “Facilities teams are the …

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