Features

— By Scott Smith — Better understanding issues of exterior code infractions ­at retail and restaurant facilities. Retail locations often struggle with handling issues of code compliance, rightfully so as they can be challenging and lengthy to navigate. Hopefully this article can give some insight as to how to tackle and navigate through local code compliance issues. The focus will be on exterior landscaping issues to not only curtail fines but to keep your local community happy while not disrupting your core business. Many times, retail or restaurant management teams …

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— Interview with Maria Rivera — In its innovative small spaces, the young slider brand is going big places — with 200 modular “Cans” open or under development in 16 states. The only thing “small” about Smalls Sliders is the unique space it inhabits. Utilizing a creative “Can” buildout, the expanding burger brand operates out of a 750-square-foot shipping container — keeping construction costs down and clearing the way for easy, efficient openings almost anywhere. Last year, Smalls Sliders began further positioning itself as a disruptor in the ‘big burger’ …

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Bill Schaphorst Facility Maintenance NOI quote

Physical maintenance in the retail industry is as unavoidable as taxes and sometimes as expensive. To keep net operating income (NOI) and uptime as high as possible, building owners, operations groups and retail tenants need optimum strategies to ensure work happens when needed. For many, having a self-performing third-party maintenance partner — one with the in-house resources to do the necessary work — is an efficient and economical move. There are two business rationales for continuous maintenance, which can include services like carpentry; plumbing; heating, ventilation and air conditioning (HVAC); …

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2024 tax outlook for franchisees: Consider these changes ahead. The tax outlook for 2024 and beyond is about as clear as, well, mud. With the sunsetting of benefits from the 2018 Tax Cuts and Jobs Act (TCJA) and the uncertainties about what the 2024 elections will bring, planning a tax strategy is a daunting task for franchise operators. As a former CPA, I say there’s probably never been a better time to work with a tax advisor, especially one who is knowledgeable about franchises, to help you be prepared for …

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— By Amanda Anderson — Turn your landscaping into a reason customers keep coming back via seasonal preventative maintenance. The goal for preventative and routine landscaping is about more than the initial visual impact. At first glance, services are tailored to provide a clean and welcoming environment. Lush green grass edged neatly along sidewalks and curbs, healthy mulch beds free of weeds and filled with blooming flowers, full and neatly trimmed bushes and shrubs. A truly impactful landscaping service is going to provide down-the-road savings, with a focus on maintaining …

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— By Jaime Bettencourt — Creating destination stores for lasting connections. The meteoric rise of e-commerce has forced traditional brick-and-mortar retail to reckon with a new reality: physical stores must provide immersive in-store experiences. Retailers failing to integrate digital channels and offer the best of online shopping offline will struggle to stay competitive in this omnichannel environment. Major brands have learned the hard way that simply having a physical location won’t suffice, with some closing hundreds of underperforming stores because they weren’t offering customers experiences beyond mere product displays and …

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— By Ron Prager — HVAC: Major changes in the industry have arrived. There are major changes occurring in the HVAC industry and they are going to affect both HVAC contractors and end users in a significant way. We anticipate that these changes will also impact building codes, cost of construction and cost of equipment installation. Some of what is presented below is established fact and some is based on my best guess as to what we believe the impacts will be. I will identify which items fall into which …

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— Interview with Jason Hipskind — With a retail cooperative model similar to franchising, Ace Hardware is uniquely able to continue its historic expansion with more than 200 new stores planned in 2024. Globally, Ace Hardware has opened more than 1,100 stores in the last 5 years — quite the impressive feat considering nearly half of that timeframe included a global pandemic. But as an essential business, the more than 100-year-old retail cooperative continued to open new stores, evolve its product offerings, expand its omnichannel presence, and refresh its physical …

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— By Herschel Pazornick — Turning to design and technology to streamline restaurant operations. There are numerous reasons restaurant operators prioritize streamlining operations. The main reason being that efficient and effective operations are crucial to long term success. Staying ahead of technology, incorporating the latest innovations and being mindful of space layout can lead to faster service and reduced wait times for customers. Here are a few ways operators can streamline operations: Keeping Design in Mind To optimize speed of service, kitchens should be designed mindfully to allow chefs to …

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— By Sabina Campbell — The trend-driven revolution in modern kitchen equipment. The landscape of the culinary industry in 2024 remains fundamentally anchored in the time-honored tradition of crafting delicious dishes; however, the methods and tools at the disposal of chefs and restaurant owners are transforming at an unprecedented pace. Smart technology, artificial intelligence (AI) and a steadfast commitment to sustainability are at the forefront of this revolution, leading to significant advancements in operational efficiency and culinary prowess. In the modern restaurant’s kitchen, what was once the realm of hands-on …

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