Features

Make the Switch

by Katie Lee January 14, 2026

— By Sarah Clifton — Why smart operators are switching from spreadsheets to vendor management systems. If you’re managing staffing vendors across multiple retail or restaurant locations, you know it can be challenging. The beginning of the week can start with a flood of emails from various agencies. Next, you’re dealing with conflicting invoices. By mid-week, you’re reconciling timesheets that don’t match. And by the end of the week, you’re trying to figure out why labor costs are over budget — again. Does this sound familiar? You’re not alone. Many …

January 14, 2026

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Disaster Preparedness, Future-Proofing Systems: Facility Maintenance Strategies for Severe Weather

by Sarah Daniels January 12, 2026

For retail and restaurant operators, severe weather is a recurring operational risk. Hurricanes, flooding, extreme heat and high-wind events are happening more frequently and with greater intensity. As a result, disaster preparedness in the retail and restaurant industry has shifted to a proactive facility maintenance discipline focused on resilience, continuity and speed of recovery. From a facility maintenance perspective, preparedness today means having a current, practiced and flexible plan. Plans must be testable and able to be executed quickly when conditions deteriorate. As Thomas Navarro, vice president of business development …

January 12, 2026

construction and design flooring/floor care Industry Voices vendors

Flooring For The Future

by Katie Lee January 7, 2026

— By Jordan Munro — Flooring strategies for retail & restaurant facilities: balancing aesthetics, durability and long term ROI. In today’s retail and restaurant environments, flooring decisions are no longer purely aesthetic choices. Facility managers, operators and designers are increasingly aware that the surfaces beneath our feet play a critical role in shaping customer experiences, operational efficiency and long term financial outcomes. Whether it’s a boutique retailer, a bustling quick-service restaurant or a luxury dining establishment, flooring must withstand relentless foot traffic, align with evolving design trends and deliver measurable …

January 7, 2026

exterior services/landscaping facilities management Industry Voices management parking lots vendors

Solid Foundation

by Katie Lee December 31, 2025

— By Chuck Stamm — Pavement thickness is the foundation of a long-lasting investment. For commercial property managers and facility directors, few investments impact curb appeal, safety and long term costs as much as your pavement. From parking lots to access roads, asphalt is the first impression your property makes — and one of the most expensive assets to repair or replace. One of the most important factors determining whether that investment lasts 5 years or 20 is pavement thickness. It’s not just a technical detail — it’s the foundation …

December 31, 2025

energy management HVAC/R Industry Voices kitchen equipment Product Spotlight restaurants software/technology vendors

Remote Work

by Katie Lee December 17, 2025

— By Tony Albers — How Café Zupas remotely manages energy usage in 82 stores. With 82 stores across eight states, Café Zupas restaurant chain delivers “house-made happiness” with its healthy menu designed to “nourish the good life,” which is its tagline. Headquartered in Sandy, Utah, Café Zupas sought to control energy usage at all 82 of its nationwide stores. By standardizing the installation of commercial thermostats with remote management, the company achieved reduced energy costs while maintaining indoor comfort for its customers and staff. Challenge: Remotely Manage Energy Usage …

December 17, 2025

construction and design disaster recovery Industry Voices management property management remodels waste management/recycling

From Liability to Opportunity

by Katie Lee December 10, 2025

— By Keith Etchells — Revitalizing Diamond Bar Shopping Center through strategic remediation. In retail real estate, environmental contamination can be a deal breaker. For property owners and investors, subsurface pollution such as solvents, hydrocarbons, heavy metals and other industrial byproducts can restrict the asset’s current and future uses and commonly comes with significant regulatory management costs. With the right combination of strategy, funding and technical expertise, resolving environmental challenges can be accomplished in ways that support long term property goals. The owner of the Diamond Bar shopping center in …

December 10, 2025

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Zaxbys Charts a Bold Course

by Katie Lee December 3, 2025

— By Katie Lee — Nearing 1,000 locations nationwide, Zaxbys is evolving from a regional Southern favorite to a national QSR staple. As it celebrates its 35th anniversary this year, Zaxbys® has ushered in a new era with a comprehensive refresh. This includes the introduction of its ‘Modern Farmhouse’ restaurant design, as well as an updated visual identity, branding and packaging. Together, these updates reflect a modernized, cohesive look and feel, signaling the next chapter in Zaxbys’ evolution while maintaining the bold flavors and Southern hospitality that guests love. And …

December 3, 2025

construction and design energy management HVAC/R Industry Voices restaurants vendors

The Silent Upgrade

by Katie Lee December 1, 2025

— By Marc Mascarello — How hidden air diffusers are changing commercial interiors. Walk into a beautifully designed restaurant or retail space, and your eyes are drawn to the details — the layered lighting, the textures and materials, the sense of flow and spatial balance. But when HVAC components like air vents or grilles jump into view, they can interrupt that visual harmony in an instant. Mechanical systems are essential to occupant comfort, yet they’re often considered late in the design process or treated as background elements to work around. …

December 1, 2025

energy management facilities management Industry Voices restaurants retailers software/technology vendors

From Reactive to Proactive

by Katie Lee November 19, 2025

— By Etrit Demaj — Smart tech rewrites the retail maintenance playbook. Retail and restaurant operators have long accepted reactive maintenance as the cost of doing business. When equipment breaks, facility teams respond, often at high cost and with little warning. But this break-fix cycle no longer works in today’s environment of shrinking margins, energy mandates and rising customer expectations. A growing number of multi-site operators are shifting to a proactive, tech-enabled maintenance model that prevents problems, instead of waiting for them to arise. This approach turns building systems into …

November 19, 2025

Bill Schaphorst proactive maintenance quote from article

Content Partner energy management exterior services/landscaping facilities management Features HVAC/R Industry Content kitchen equipment kitchen exhaust/grease control lighting MaintenX plumbing property management restaurants roofing

Proactive Maintenance: The Key to Avoiding Costly Restaurant Downtime

by Sarah Daniels November 17, 2025

For restaurants, few things are more disruptive or expensive than an equipment failure during working hours. Whether it’s a failed refrigerator, a backed-up drain or an HVAC unit that quits in the height of summer, a single breakdown can halt operations, spoil inventory, drive away customers and result in lost revenue and trust. Yet most of these expensive emergencies can be prevented through proactive maintenance. “Regular inspections and cleaning schedules are the simplest way for restaurants to safeguard uptime and extend the lives of their critical systems,” says Bill Schaphorst, …

November 17, 2025

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