people

Westchester, Ill. — Follett Higher Education, a leading educational service provider and the largest campus retailer in North America, has named Roger Francis as its new chief of stores. He brings more than 25 years of executive experience leading transformation across retail, healthcare, foodservice and distribution. In his new role, Francis will lead the teams that operate Follett’s 1,000+ retail locations, focusing on creating exceptional customer experiences for the students, faculty, fans and alumni Follett serves through its partnerships with campuses across the U.S. and Canada. Francis succeeds Stephen Bone, …

Boise, Idaho — The board of directors of Albertsons® Companies, Inc. has appointed Cody Perdue as interim chief financial officer, effective Sept. 30. Perdue currently serves as senior vice president of treasury, investor relations and risk management and will continue to oversee those functions while serving in the interim role. Perdue succeeds Sharon McCollam, who previously announced her plans to retire as president and chief financial officer. McCollam will remain with the company in an advisory capacity through the end of the fiscal year on Feb. 27, 2027, to support …

Richmond, Va. — CarMax, Inc. has made two key leadership appointments to advance the company’s new ‘Shift into GEAR’ strategy for growth and strengthen its industry-leading customer experience. Elizabeth Dirgins has been named executive vice president, chief digital and customer officer, a newly created role that will further unify the end-to-end customer experience, from customer acquisition through vehicle transaction. Dirgins joins CarMax from Volkswagen Financial Services, where she served as the chief digital officer for its North American region and led digital strategy, customer experience and marketing for the business. …