Features

— By Robert Harling — Innovative loss prevention technologies and strategies. The safety and security of shoppers and employees are at the top of the list of priorities for retail executives. Open and inviting stores where customers can shop without concern and employees are assured of their safety is not a new goal for retailers. As incidents of retail theft and in-store violence rise, retailers must adapt with effective strategies and advanced technologies to ensure a safe shopping environment. The National Retail Federation reported a 19.3% increase in retail shrink, …

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— By Gregg Majewski — Propel your restaurant forward with digital transformation. Technology in the restaurant space is rapidly evolving as we enter a digital era. Every day, restaurants are taking new steps toward improving the guest experience. Virtual kitchens, mobile ordering and contactless payments have become commonalities, and while it may seem like a tall order, leaning into digital transformation is imperative for the evolution of a modern-day restaurant. Digital transformation does not always involve leveraging technological advancements. For example, it can also mean compiling dining analytics and using …

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MaintenX Refrigerants ASHRAE quote

An approaching shift in refrigerants for heat pumps and air-conditioning systems will have far-reaching implications for restaurant and retail operators, potentially delaying the availability of new equipment, replacement parts and access to the service providers needed to install or repair them. “In the months before a rule change like this, everybody starts to scramble to get ready,” says John Brightwell, regional project manager at facilities repair service provider MaintenX. “We’ve budgeted for this and have adjusted our equipment, tools and training to install and service the new systems; but if …

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— By Ray Hatch — The shocking truth about food waste: how businesses can drive positive change. Each year, a significant portion of the United State’s food supply goes unsold and uneaten, leading to about 145 billion meals ending up in landfills annually. This accounts for 38% of all food in America, with over half of the food waste originating from the food and grocery industry. As consumers are increasingly seeking environmentally friendly practices and a diverse range of high-quality food options, this puts pressure on food purchases, inventory management …

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— By Samuel Hammers — Why it’s important for retailers and restaurants to strengthen their power management. Summer is the season for relaxation, but it can be a stressful time for retailers and restaurant owners looking to keep the lights on. Electrical disruptions, which tend to be more common during the summer, have potential to bring down critical systems such as HVACs and push customers to seek out greener (or cooler) pastures. A power surge could also take down POS systems and leave a facility unable to process transactions. Power …

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— By Mani Kulasooriya — How e-commerce can help restaurants fight rising costs and challenges. Restaurant operators are often running an uphill marathon. From hiring and schedules to inventory management and food ordering, back-end operations can present neverending challenges. To make matters worse, according to the National Restaurant Association’s “2024 State of the Restaurant Industry” report, 97% of operators now cite rising food and labor costs as pressing issues. Fortunately, foodservice has entered a new leg of the race. E-commerce is emerging as a secret weapon to streamline operations and …

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— By Katie Lee — Carvel celebrates 90 years of soft serve ice cream with a new shoppe design and growth in new markets. Success doesn’t happen overnight, and it doesn’t happen by accident. However, the beloved ice cream brand Carvel may beg to differ. It was way back in 1934, in Hartsdale, New York, when founder Tom Carvel had a flat tire in his ice cream truck. Pulling over, he tried to salvage the product he had left and sold the slightly melted ice cream to people passing by. …

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Bill Schaphorst Retailers Storms quote

The increasing frequency and intensity of natural disasters pose a growing threat to many restaurants and retailers. All too often, unprepared businesses struggle to contend with property damage, power interruptions and repair delays that can plague communities for months in the wake of a catastrophic wildfire or storm. “Businesses that have stores operating in hurricane-prone areas like Florida or other regions threatened by natural disasters need to have a plan in place, with committed assets or a vendor to support them in an emergency,” says Bill Schaphorst, vice president of …

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— By Savneet Singh — How cutting-edge tech helped Hooters of America upgrade its dining experience. Americans love experiences, with the majority (61%) of Gen Z and Millenials choosing to invest in them, according to Experian, over retirement savings. And with all the money they’re spending, they anticipate outstanding outcomes — especially when it comes to dining. Competition in this sector is fierce, with seemingly endless options for the 9 in 10 customers who enjoy going out to eat, per a February 2024 report by the National Restaurant Association. The …

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— By Jack Child — How to choose a contractor for your parking lot striping project. Your parking lot is your welcome mat for your business. Maybe the lines are getting pretty faded. Or, maybe you’ve been tagged with a violation from the city or Fire Marshal for a code violation for improper or inadequate pavement markings. Poor or improper markings are a legal liability that should not be overlooked. It’s time to get new paint on the ground. Who do you call? The following is for those who really …

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