Features

— By Jim Rechtin, Jr. — Stay ahead & save big with routine preventative maintenance for building exteriors. All matter breaks down over time. The structures that surround us today are no exception to that law of physics. Some building materials are more durable than others, like stone and steel, but unfortunately the days of structures surviving thousands of years, like the Egyptian pyramids and Roman cathedrals, are over. Most structures erected today have a life expectancy of less than 100 years, with each building component designed to work for …

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— By Hayden Spiess — Japanese specialty retailer Daiso is bringing its eclectic range of retail to more markets throughout the United States and broadening its consumer base. In a recent video review of Daiso, YouTube content creator Retail Archaeology — who produces profiles on retail concepts — displays the spoils of their visit to a Daiso store in Chandler, Arizona: a miniature fan and a pack of instant ramen. This random coupling of items exemplifies the eclectic nature of the Japanese retailer’s product assortment. According to John Clarke, chief …

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— By Clint Williams — Diving into what’s going on with the labor market and how to attract and retain good restaurant workers. According to the National Restaurant Association (NRA), over 80% of restaurants were hiring in 2023 and the same goes for 2024. That is, if they can find good, qualified workers — workers they can pay and workers who will stay. From servers on the front lines to cleaners in the back of house, the hiring landscape can be a tough, uphill climb. To cope with sub-septimal staffing …

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— By Scott Thomas — Setting up your Security Operations Center (SOC): a checklist for retailers. Today, due to a combination of a changing threat environment and technology advances, more retailers are building SOCs to support store safety and investigations, and help make operational staff more efficient. Ryan Themm, corporate investigations manager at supercenter Meijer, has noted that the remote operations center (ROC) they launched to provide a complete view across all of their stores and sites has been instrumental in helping them significantly reduce budget spent on fraud mitigation. …

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— By Joe Haugen — What retailers need to know about the push toward electrification. There’s been a great deal of conversation related to electrification in the last several years, as people look for ways to reduce their footprint while still powering their homes, businesses and lives. Put simply, electrification refers to replacing technologies and processes that use fossil fuels with electrically powered alternatives. These replacements are typically more efficient, reducing energy demand and are likely to have a massive impact on emissions as electricity generation is decarbonized. While the …

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— By Jordan Rochwick — Leveraging partnerships for data-driven HVAC fleet maintenance. In the intricate dance of facility management, the smooth functioning of HVAC systems stands as a cornerstone for maintaining optimal working conditions. Yet, managing distributed HVAC fleets is a complex endeavor fraught with challenges, from tracking repair and maintenance data to optimizing costs. In this article, we delve into the immense value of strategic partnerships in harnessing data-driven insights to reduce overall maintenance costs, drive actionable outcomes and promote sustainability by reducing carbon emissions. The Challenge of Tracking …

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— By Patrick Chown — The future of retail and restaurant facilities should embrace IoT and connectivity for smarter operations. The retail and restaurant industries are undergoing a remarkable transformation, driven by technological advancements and changing consumer expectations. In this dynamic landscape, the Internet of Things (IoT) and advanced network connectivity are emerging as pivotal elements. These technologies are not just reshaping how businesses operate but are also redefining the customer experience. By integrating IoT solutions, retailers and restaurateurs are unlocking new potentials in operational efficiency, customer engagement and data-driven …

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— By Scott Smith — Better understanding issues of exterior code infractions ­at retail and restaurant facilities. Retail locations often struggle with handling issues of code compliance, rightfully so as they can be challenging and lengthy to navigate. Hopefully this article can give some insight as to how to tackle and navigate through local code compliance issues. The focus will be on exterior landscaping issues to not only curtail fines but to keep your local community happy while not disrupting your core business. Many times, retail or restaurant management teams …

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— Interview with Maria Rivera — In its innovative small spaces, the young slider brand is going big places — with 200 modular “Cans” open or under development in 16 states. The only thing “small” about Smalls Sliders is the unique space it inhabits. Utilizing a creative “Can” buildout, the expanding burger brand operates out of a 750-square-foot shipping container — keeping construction costs down and clearing the way for easy, efficient openings almost anywhere. Last year, Smalls Sliders began further positioning itself as a disruptor in the ‘big burger’ …

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Bill Schaphorst Facility Maintenance NOI quote

Physical maintenance in the retail industry is as unavoidable as taxes and sometimes as expensive. To keep net operating income (NOI) and uptime as high as possible, building owners, operations groups and retail tenants need optimum strategies to ensure work happens when needed. For many, having a self-performing third-party maintenance partner — one with the in-house resources to do the necessary work — is an efficient and economical move. There are two business rationales for continuous maintenance, which can include services like carpentry; plumbing; heating, ventilation and air conditioning (HVAC); …

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