— By Jamie Tuinstra — Essential heating strategies for food halls and communal dining areas. Food halls and communal dining spaces have become essential gathering places, allowing patrons to enjoy great culinary variety in a lively, sociable environment. Such venues can be ideal for family outings, group meet-ups or simply for long, leisurely nights out. When winter arrives, though, these large, high-traffic environments face a significant operational challenge: maintaining a warm, comfortable atmosphere for guests without compromising safety or incurring excessive utility costs. Effective heating is not simply a matter …
Features
Berner International: Signature Vendor Spotlight
— Interview with Natalie Clarke — R&R: Where are you based and how long has the company been in business? Natalie Clarke: Headquarters is located in New Castle, Pennsylvania. We have been in business since 1956. R&R: What is your name and title, and how long have you been with the company? Clarke: Natalie Clarke, marketing manager, 1 year. R&R: What trades/services do you offer retailers and restaurants? Clarke: Berner manufactures high-performance air curtains for both front- and back-of-house applications. Our solutions support code compliance and cleanliness at service doors …
— Interview with Adam Kirk — Winn-Dixie marks its centennial with new ownership, a new (old) name and a right-sized store fleet. Winn-Dixie, the iconic southern grocer, is marking a banner year in 2025: 100 years in business as of September 2025 and returning to steer its own ship, under its own name. In 2024, Winn-Dixie’s parent company, Jacksonville, Florida-based Southeastern Grocers (SEG), was acquired by the German supermarket company ALDI, which planned to convert 220 Winn-Dixie and Harveys stores to ALDI banners between 2024 and 2027. These conversions remain …
— By Gary Cohn — Is your retail or restaurant facility a candidate for adaptive reuse? With shifting consumer habits and an oversupply of traditional retail space in many markets, adaptive reuse has become a strategic solution for owners and operators in the retail and restaurant sectors. Repurposing an existing facility — whether it’s a former big box store, strip mall or standalone restaurant — can be faster, more cost-effective and more sustainable than ground-up development. But not every building is ready for a second act. A Property Condition Assessment …
— By Alicia Chandler — How to get — and keep — a franchise loan. Equipment upgrades! Remodels! New store builds! Franchise owners need financing for many different reasons. Understanding what’s involved in obtaining a franchise loan can help make the process go more quickly and smoothly. Knowing how to stay in compliance with the loan’s covenants can help a borrower avoid penalties or technical defaults. Here’s a background on how to get and keep a franchise loan. Get the House in Order Many borrowers trip at the first hurdle …
— By Sarah Clifton — Why smart operators are switching from spreadsheets to vendor management systems. If you’re managing staffing vendors across multiple retail or restaurant locations, you know it can be challenging. The beginning of the week can start with a flood of emails from various agencies. Next, you’re dealing with conflicting invoices. By mid-week, you’re reconciling timesheets that don’t match. And by the end of the week, you’re trying to figure out why labor costs are over budget — again. Does this sound familiar? You’re not alone. Many …
Disaster Preparedness, Future-Proofing Systems: Facility Maintenance Strategies for Severe Weather
For retail and restaurant operators, severe weather is a recurring operational risk. Hurricanes, flooding, extreme heat and high-wind events are happening more frequently and with greater intensity. As a result, disaster preparedness in the retail and restaurant industry has shifted to a proactive facility maintenance discipline focused on resilience, continuity and speed of recovery. From a facility maintenance perspective, preparedness today means having a current, practiced and flexible plan. Plans must be testable and able to be executed quickly when conditions deteriorate. As Thomas Navarro, vice president of business development …
— By Jordan Munro — Flooring strategies for retail & restaurant facilities: balancing aesthetics, durability and long term ROI. In today’s retail and restaurant environments, flooring decisions are no longer purely aesthetic choices. Facility managers, operators and designers are increasingly aware that the surfaces beneath our feet play a critical role in shaping customer experiences, operational efficiency and long term financial outcomes. Whether it’s a boutique retailer, a bustling quick-service restaurant or a luxury dining establishment, flooring must withstand relentless foot traffic, align with evolving design trends and deliver measurable …
— By Chuck Stamm — Pavement thickness is the foundation of a long-lasting investment. For commercial property managers and facility directors, few investments impact curb appeal, safety and long term costs as much as your pavement. From parking lots to access roads, asphalt is the first impression your property makes — and one of the most expensive assets to repair or replace. One of the most important factors determining whether that investment lasts 5 years or 20 is pavement thickness. It’s not just a technical detail — it’s the foundation …
Remote Work
— By Tony Albers — How Café Zupas remotely manages energy usage in 82 stores. With 82 stores across eight states, Café Zupas restaurant chain delivers “house-made happiness” with its healthy menu designed to “nourish the good life,” which is its tagline. Headquartered in Sandy, Utah, Café Zupas sought to control energy usage at all 82 of its nationwide stores. By standardizing the installation of commercial thermostats with remote management, the company achieved reduced energy costs while maintaining indoor comfort for its customers and staff. Challenge: Remotely Manage Energy Usage …