vendors

Chicago — Parts Town Unlimited, a global leader in the high-tech distribution of genuine OEM (original equipment manufacturer) parts for commercial foodservice, residential appliances and HVAC equipment, has signed a full building lease in Pendergrass, Ga. Parts Town Unlimited will occupy the 538,450-square-foot facility by the end of this year. The new facility will expand the company’s global fulfillment network to the Southeast, joining existing global fulfillment centers in Chicago, Phoenix and Munich (Germany). Additionally, this facility is the company’s first LEED-certified global fulfillment center. LEED is a globally recognized …

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Boston — Toast has released its 2026 Voice of the Restaurant Industry Survey. Each year, Toast polls hundreds of restaurant operators to get a pulse check on the industry. How are restaurants faring in 2026? What are the biggest pain points? Where do they see opportunity, and how has that changed since last year? What was clear from its 2026 survey — which took place from April 3, 2026, to April 20, 2026 — of 676 restaurant operators and decision-makers is that restaurants are durable, and they’re doubling down on …

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— Interview with Nathan Klein — R&R: Where are you based, and how long has the company been in business? Nathan Klein: Chicago Faucets is based in Des Plaines, Illinois, and my home office is Columbus, Ohio. We have been in business since 1901; we have built a reputation for manufacturing durable, high-performance commercial faucets designed for demanding commercial environments. R&R: What is your title? How long have you been with the company? Klein: I am the business development manager for Chicago Faucets. I am responsible for driving new partnerships …

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Los Angeles — Coco Robotics, a leader in autonomous delivery, has collaborated with Little Caesars, the third-largest pizza chain in the world, to bring autonomous robot deliveries to locations throughout Los Angeles, Chicago and Miami, with Little Caesars deliveries coming soon to Coco’s recently expanded operations in downtown San Jose, Calif. Coco’s robots are currently serving participating Little Caesars locations, marking the beginning of a broader rollout to bring autonomous delivery to more Little Caesars guests. Orders placed through participating Little Caesars locations on DoorDash and Uber Eats may be …

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Costa Mesa, Calif., and Coral Gables, Fla. — California Pizza Kitchen (CPK) has teamed up with T-ROC Global, a leading provider of technology-enabled retail solutions, to dramatically expand access to CPK through a new generation of automated retail experiences. Through the partnership, T-ROC will implement and operate up to 1,000 CPK automated retail machines nationwide over the next 3 years, bringing the brand to high-traffic locations where a traditional restaurant may be impractical, but consumers are often underserved with elevated food options. From airports and universities to hospitals, hotels, office …

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Wilmington, Del. — Food Service Solutions USA (FSS USA), a leading provider of premium commercial foodservice equipment and culinary solutions, has appointed Steven Snitkin as regional sales director. With more than 30 years of experience in the commercial foodservice industry, Snitkin brings a combination of culinary expertise, strategic sales leadership, product management and customer-focused business development. Throughout his career, he has helped operators, dealers, consultants and manufacturers identify innovative solutions that enhance kitchen performance, improve food quality and drive operational success. In his new role, Snitkin will be responsible for …

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Arlington, Va. — Restaurant technology is entering one of its most significant periods of transformation, as advances in artificial intelligence and edge technologies reshape how restaurants operate and serve guests. To help enterprise QSR and fast-casual brands navigate these technology shifts, Qu has appointed restaurant technology pioneer Paul Rubin as chief product & technology officer. Rubin brings more than 30 years of experience building and scaling restaurant technology platforms, including founding Brink POS, one of the industry’s first cloud-based point-of-sale systems, and helping guide product strategy at PAR Technology. At …

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— Interview with Jon Jacobs — The biggest challenges when starting a restaurant. Jon Jacobs is a longtime foodservice operator and the president of SilverChef. Since 1986, SilverChef has helped more than 85,000 hospitality businesses get started and grow via flexible restaurant equipment financing. In 2026, Silverchef brought its business operation to the U.S. Jacobs opened Polliwogs Eatery & Pub in Mississippi in the late 1990s, building a highly profitable business from Day 1. But like many first-time operators, he encountered costly lessons around equipment — from upfront capital constraints …

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— By Amanda Anderson — Why parking lot maintenance matters. An empty lot is full of potential. It is a blank slate that, with the right planning, becomes an investment in the community. Before a business ever opens its doors, countless hours go into permits, site plans, city approvals and construction. But once the dirt and gravel are transformed into pavement and plant beds, the work isn’t over. All that effort can be undermined if the property isn’t maintained. A well‑built establishment deserves the same level of care long after …

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Dallas — SilverChef USA, part of the Australian-founded hospitality equipment financier SilverChef Group, has appointed Madeleine Hopkins as director of operations and customer experience. Hopkins, who has led complex operations and departments across SilverChef’s Australian and Canadian teams, will work alongside Jon Jacobs, president of U.S. operations. With Hopkins’ appointment as the first operations lead in the U.S., SilverChef is building on its commitment to supporting its growing network of commercial kitchen equipment dealers, distributors and hospitality operators as it faces rapid growth in the country. In her new role, …

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