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Subway Names CEO Transition

by Katie Lee

Miami — Subway has announced that John Chidsey, global chief executive officer (CEO), will retire from the company at the end of 2024, after 5 years of leadership in the role. Carrie Walsh, Subway’s current president of Europe, Middle East and Africa (EMEA) and former global chief marketing officer (CMO), will assume the role of Iinterim CEO, while a search is conducted to identify Chidsey’s permanent successor. Chidsey joined Subway in 2019 as the brand’s first CEO outside of the founding family and led a multi-year transformation of the business. …

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Smoothie King Appoints New Chief Information Officer

by Katie Lee

Dallas — Smoothie King, the world’s largest smoothie brand and the first health and fitness fast-casual brand of its kind, has appointed Jyoti Lynch as its new chief information officer (CIO). Lynch started in late October, and in this role, she leads the brand’s technology strategy, ensuring that innovation continues to enhance Smoothie King’s digital transformation and guest experience. Lynch brings more than 25 years of experience as a proven technology expert with a successful track record in building and transforming well-known restaurant, retail and technology brands; growing company revenue, …

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Dave’s Hot Chicken Partners with Qu to Enhance Operations

by Katie Lee

Pasadena, Calif. — Dave’s Hot Chicken is enhancing operational capabilities with the integration of Qu’s unified commerce platform. Designed to streamline the brand’s expanding network, Qu’s real-time data management and offline resiliency with Edge computing provide a critical upgrade to the brand’s in-store processes, ensuring seamless operational and guest experiences across locations. “Qu has been a game-changer for us because it provides an easy-to-connect API that allows us to push and pull data in real time,” says Leon Davoyan, chief technology officer of Dave’s Hot Chicken. “Its flexibility and stability …

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Blackstone Agrees to Acquire Majority Ownership Position in Jersey Mike’s Subs

by Katie Lee

Manasquan, N.J. — Private equity funds managed by Blackstone have agreed to acquire a majority ownership position in Jersey Mike’s Subs. The deal would value the Manasquan, N.J.-based sandwich restaurant chain at around $8 billion, including debt, according to The Wall Street Journal. Jersey Mike’s founder and CEO Peter Cancro will maintain a significant equity stake and continue to lead the business. Blackstone says the partnership is intended to help Jersey Mike’s accelerate its expansion across and beyond the U.S. market, as well as its continued investment in technology and …

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Jack in the Box Inc. Names Chief Financial Officer

by Katie Lee

San Diego — Former CFO Lance Tucker is returning to Jack in the Box Inc., again as chief financial officer, effective Jan. 13, 2025. Tucker is currently chief financial officer of Davidson Hospitality Group, while having also served as CFO at CKE Restaurants Inc. and Papa John’s International, Inc. Tucker succeeds Brian Scott, who resigned from the company on Nov. 20. Tucker served as CFO of Jack in the Box Inc. from March 2018 to July 2020, during which he played an instrumental role in implementing the company’s securitization, while …

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Surcheros Reports 29% Growth, Targets 100 Units in 5 Years

by Katie Lee

Alpharetta, Ga. — Surcheros® is on a steady growth path as it builds on a successful 2024 with ambitious plans for the upcoming year. With a 29% revenue increase from 2023 to 2024, Surcheros is gaining momentum and attracting franchise interest due to its strong AUVs, cost-effective buildout models and flexible real estate options. The brand currently operates 34 locations across Georgia, Florida and Tennessee. In 2024, the brand opened nearly 10 new stores and entered new markets in Tennessee and is set to enter South Carolina, while also strengthening …

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Smoothie King Marks Growth Milestone With 1,200th Store Opening

by Katie Lee

Dallas — Smoothie King, the world’s largest smoothie brand and the first health and fitness fast-casual brand of its kind, has opened its 1,200th domestic store, located in Roanoke, Texas. The new store, located near Smoothie King’s corporate headquarters in the Dallas-Fort Worth metroplex, celebrated its ribbon-cutting ceremony on Nov. 14. In addition to the Roanoke opening, Smoothie King is accelerating its expansion in the Chicago area — one of its fastest-growing markets — with 10 new locations in various stages of development. This includes recent openings in Dekalb on …

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Nothing Bundt Cakes Appoints Chief Development Officer

by Katie Lee

Dallas — Nothing Bundt Cakes®, the nation’s largest specialty cake company, has appointed franchise development veteran Joel Larkin as chief development officer to lead the 635-unit brand’s continued expansion. Larkin brings over two decades of franchise development and operations expertise to Nothing Bundt Cakes. He most recently served as chief franchise and development officer at European Wax Center, where he oversaw its expansion to more than 1,000 locations. “Joel’s background is uniquely suited to the fast-paced growth we are undertaking here at Nothing Bundt Cakes,” says Dolf Berle, CEO of …

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L&L Hawaiian Barbecue Names Director of Franchisee Communications

by Katie Lee

Honolulu — L&L Hawaiian Barbecue has appointed Kyler Kokubun as director of franchisee communications. In this role, Kokubun will focus on enhancing the relationship between the franchisor and franchisees, supporting franchisee operations and aligning marketing strategies with the brand’s vision. Kokubun brings nearly 15 years of experience in marketing, customer service and community engagement from his previous tenure at Consolidated Theatres, Hawaii’s oldest and largest movie theatre chain, where he was promoted from service associate to marketing and events manager for all locations across Hawaii. He has been instrumental in …

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Cousins Maine Lobster Opens 75th Unit

by Katie Lee

South Portland, Me. — Cousins Maine Lobster opened its 75th unit in early November, located in Jacksonville, Fla. The brand, which launched in April 2012 by real-life cousins Jim Tselikis and Sabin Lomac, now has 4 restaurants and 71 food trucks with reach across more than 30 states. In addition to celebrating 75 units, the brand is also welcoming new franchisees to the system, business partners Mandy Ottesen and Damon Cole. From their initial training in Maine to the opening of their first truck, they’ve been able to launch their …

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