restaurants

Chicago — After a record year of growth, Cilantro Taco Grill is set to open outside Chicagoland for the first time in April 2025, a significant milestone following the brand’s first franchise opening in November. The nation’s fastest-growing authentic Mexican fast-casual franchise secured six franchise agreements in 2024, bringing 110 units into development in its first full year of franchising. “As we continue to expand into new communities, it’s fulfilling to know more guests will taste the authentic flavors of Jalisco and the love my family has put into the …

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Jericho, N.Y. — Nathan’s Famous, Inc., an American tradition serving New York favorites for more than 100 years, has opened a new franchised restaurant in Rock Hill, S.C.; the location features Nathan’s new freestanding restaurant design and its full menu. The new freestanding restaurant design features modern New York City loft-style elements next to classic features of historic architecture while boasting a state-of-the-art drive-thru experience with a double drive-thru and enhanced POS system. “We’ve opened and remodeled many new franchised and licensed locations in travel plazas, airports and other inline …

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Charlotte, N.C. — Firebirds Wood Fired Grill, a polished-casual American restaurant and steakhouse, has promoted Steve Sturm to chief operating officer (COO) and Andy Seiple to corporate executive chef. Both leaders have and will continue to play key roles in driving the company’s growth by enhancing operational efficiency and elevating menu offerings to deliver an exceptional guest experience. Sturm has been with Firebirds since its inception in 2000 and was the first executive chef at Firebirds’ first restaurant in Charlotte, where he played an instrumental role in the development and …

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Louisville, Ky. — Yum! Brands, the parent company of KFC, Taco Bell, Pizza Hut and Habit Burger & Grill, is partnering with NVIDIA to accelerate the development of innovative AI technologies for Yum! restaurants around the globe. Yum! Brands, the world’s largest restaurant company with over 61,000 locations, is NVIDIA’s first AI restaurant partner. This collaboration brings the two powerhouses together to integrate AI into the restaurant and retail industry at an unprecedented scale. Yum! Brands has begun piloting multiple AI solutions in select Taco Bell and Pizza Hut locations …

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— By George Lessmeister — Navigating staffing trends for 2025. As 2024 wound down and the new year came into view, we asked our managers across the country for their insights about what’s happening in staffing. They were asked similar questions that resulted in some consistent trends. The team also offered input about how retail and restaurant business owners can navigate the sometimes-tricky waters of staffing while continuing to provide high level customer service. While regional variations exist, these are the trends our managers identified most consistently. Budget Consciousness From …

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Minneapolis — International Dairy Queen, Inc. (IDQ) has hired Art D’Elia as chief operating officer, U.S. and Canada, reporting to the president and CEO. He will lead a team of nearly 275 DQ® employees in operations, training and marketing to achieve the company’s financial objectives, grow franchisee sales and profits, and maintain and grow the strength and reputation of the DQ system. “Art’s strategic vision for the DQ business and strong leadership in brand strategy, marketing, operations and system sales growth position him well to lead our business in the …

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Richmond, Va. — On March 18, Sweetgreen opened its first Richmond, Va., location in Carytown. The 2,162-square-foot location marks another milestone as Sweetgreen’s 250th restaurant. “Sweetgreen was founded just a couple of hours from Richmond with the goal of bringing communities together through fresh, high-quality food,” says Jonathan Neman, co-founder and CEO of Sweetgreen. “We’re honored to carry that mission forward in Carytown, partnering with local businesses and serving delicious meals made with real ingredients. Opening our 250th location here makes this moment even more special, and we couldn’t be …

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Pasadena, Calif. — Dine Brands International is set to expand its dual-branded Applebee’s and IHOP concept in 2025. This expansion includes entering the Costa Rican market with franchisee BLT UK Holdings Limited, and opening the first non-traditional restaurants in Mexico with franchisees Grupo Shogua and ATH Group. The dual-branded format, combining Applebee’s and IHOP under one roof, has been a key part of Dine Brands’ international growth strategy. Currently, there are 18 dual-branded locations across seven markets: Mexico, Canada, UAE, Kuwait, Saudi Arabia, Honduras and Peru. In 2025, the company …

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New York City — National frozen dessert brand 16 Handles has named Fred Frey, an accomplished restaurant franchise development leader with an extensive background in finance and business growth, as its new vice president of franchise development. He joins the company from Shipley Do-Nuts. Most recently, Frey served as director of franchise development at Shipley Do-Nuts, where he played a key role in the company’s largest expansion to date, securing 117 franchise agreements in 2024 alone. Prior to that, he was franchise development manager for iced tea brand HTeaO, leading …

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West Covina, Calif. — Jollibee, a global fast-food fried chicken concept based in the Philippines, is launching its first franchising program in the U.S. The quick-service restaurant (QSR) chain is the flagship brand of Jollibee Foods Corporation (JFC), also known as the Jollibee Group, one of the world’s fastest-growing restaurant companies. Jollibee opened its first North American location in 1998 in Daly City, Calif., and currently operates 76 stores spanning 14 states in the U.S. and 28 stores in Canada. Jollibee’s projected expansion goal is to have 350 stores across …

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