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A Fresh Spin on Tradition

by Katie Lee

— By Katie Lee — Carvel celebrates 90 years of soft serve ice cream with a new shoppe design and growth in new markets. Success doesn’t happen overnight, and it doesn’t happen by accident. However, the beloved ice cream brand Carvel may beg to differ. It was way back in 1934, in Hartsdale, New York, when founder Tom Carvel had a flat tire in his ice cream truck. Pulling over, he tried to salvage the product he had left and sold the slightly melted ice cream to people passing by. …

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The Coffee Bean & Tea Leaf Debuts First Food Truck

by Katie Lee

Los Angeles — The Coffee Bean & Tea Leaf, the leading global specialty coffee and tea house, will be launching its first permanent food truck location at the Los Angeles Zoo. Local entrepreneur Benjamin Dreicer and operating partner Genadi Orlov signed the franchise agreement. With more than two decades of experience in the retail real estate sector, Dreicer has developed a comprehensive understanding of the restaurant space and honed his skills in strategic site selection. As he grows with The Coffee Bean & Tea Leaf, Dreicer is interested in looking …

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Content Partnerdisaster recoveryfacilities managementFeaturesIndustry ContentMaintenXpeopleproperty managementrestaurantsretailersroofing

Retailer Disaster Planning Speeds Timeline to Restored Operations

by Sarah Daniels

The increasing frequency and intensity of natural disasters pose a growing threat to many restaurants and retailers. All too often, unprepared businesses struggle to contend with property damage, power interruptions and repair delays that can plague communities for months in the wake of a catastrophic wildfire or storm. “Businesses that have stores operating in hurricane-prone areas like Florida or other regions threatened by natural disasters need to have a plan in place, with committed assets or a vendor to support them in an emergency,” says Bill Schaphorst, vice president of …

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Marco’s Pizza Debuts in New Mexico with 9-Unit Area Development Agreement

by Katie Lee

Albuquerque, N.M. — Marco’s Pizza, one of the nation’s fastest-growing pizza brands, announces a 9-unit area development agreement in New Mexico. This marks a milestone for the brand as it breaks into a new state, with its nationwide footprint now spanning 35 states. Site selection is currently underway, with the first two locations slated to open in the Albuquerque and Rio Rancho areas before the end of first quarter 2025. Seasoned franchisees Chris and Kristian Ornelas are the principal owners of the company developing the units. “When looking to invest …

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Chipotle Names COO as its Interim CEO

by Katie Lee

Newport Beach, Calif. — The chairman and CEO of Chipotle Mexican Grill, Inc., Brian Niccol, has accepted the role as chairman and CEO of Starbucks and will be leaving Chipotle on August 31, 2024. Niccol has served as Chipotle’s CEO since 2018 and as chairman of the board since 2020. Chipotle’s board of directors has appointed Scott Boatwright, chief operating officer, as interim CEO. Boatwright joined Chipotle in 2017 and has been instrumental in driving restaurant operations for the company’s more than 3,500 restaurants. He also led the integration of …

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Enhanced Experience

by Katie Lee

— By Savneet Singh — How cutting-edge tech helped Hooters of America upgrade its dining experience. Americans love experiences, with the majority (61%) of Gen Z and Millenials choosing to invest in them, according to Experian, over retirement savings. And with all the money they’re spending, they anticipate outstanding outcomes — especially when it comes to dining. Competition in this sector is fierce, with seemingly endless options for the 9 in 10 customers who enjoy going out to eat, per a February 2024 report by the National Restaurant Association. The …

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MilkShake Factory® Awards 100th Franchise Unit on First Anniversary of Franchise Launch

by Katie Lee

Ann Arbor, Mich. — MilkShake Factory, a Franworth portfolio brand and beloved dessert destination, has reached a milestone by awarding its 100th franchise unit on the first anniversary of its franchising journey. MilkShake Factory, a fourth-generation family business, was built on a legacy of quality. The journey began in 1914 when Charlie and Orania opened their first chocolate shop and soda fountain in Pittsburgh’s Lawrenceville neighborhood. More than a century from its early soda fountain days, the company was renamed “MilkShake Factory” and by 2016, had established itself as the …

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Budderfly Acquires Sunverge’s Distributed Energy Resource Management Platform

by Katie Lee

Shelton, Conn. — Budderfly, a preferred sustainability partner for commercial businesses with repeatable footprints, has acquired a grid-edge distributed energy resource management system (DERMS) from Sunverge Energy. Former Sunverge employees with decades of DERMS and energy market experience will join Budderfly’s growing team of almost 400 employees. Using Sunverge’s technology, Budderfly can aggregate distributed energy resources (DERS) across its sites, positioning it to create virtual power plants (VPPs) capable of providing flexibility to the grid, increasing resiliency for customers and growing new revenue streams. With greater control over its energy …

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Surcheros to Debut in South Carolina with Multi-Unit Franchise Deal

by Katie Lee

Columbia, S.C. — Surcheros® is expanding into South Carolina. The fast-casual favorite plans to open 4 new locations in the Columbia area over the next 4 years, with the first restaurant in Forest Acres set to open in November 2024. Surcheros also recently announced plans to enter Tennessee. Surcheros currently operates 30 restaurants across Georgia and Florida. Earlier this year, the company announced plans to open 100 restaurants within the next 5 years, with 15 to 20 locations expected to open in the next 10 to 18 months. “This is …

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Rosa Mexicano Appoints New Chief Operating Officer

by Katie Lee

New York City — Mexican restaurant chain Rosa Mexicano has appointed hospitality veteran Matthew Licciardello as its new chief operating officer. “Licciardello is very accomplished with a wealth of experience and a proven track record in the hospitality industry. He will lead our operations team with excellence and innovation,” says Jim Mazany, CEO of Rosa Mexicano. Licciardello’s experience in the hospitality industry includes serving as senior vice president of operations at SPB Hospitality, where he led brands such as Rock Bottom Brewery, Gordon Biersch and Old Chicago Pizza & Taproom. …

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