retailers

Katy, Texas — Academy Sports and Outdoors, Inc. has appointed Chad Fox to a newly created role of executive vice president and chief customer officer. In this role, he will oversee omnichannel, marketing, customer insights and customer care. Fox joined Academy this month from Dollar General and reports directly to CEO Steve Lawrence. Fox brings nearly 25 years of retail, agency and consumer packaged goods marketing experience to Academy. Previously, he served as senior vice president & chief marketing officer at Dollar General. Prior to Dollar General, Fox was vice …

San Francisco — Williams-Sonoma, Inc. has announced the retirement of Marta Benson, chief executive officer of Pottery Barn Brands, effective April 26, 2024. Benson’s responsibilities will transition to the two existing Pottery Barn presidents, Monica Bhargava, president of Pottery Barn, and Jennifer Kellor, president of Pottery Barn Kids and Pottery Barn Teen. “On behalf of the board of directors and the entire Williams-Sonoma, Inc. team, I want to thank Marta for her significant accomplishments and commitment to driving growth during her 13-year tenure,” says Laura Alber, president and CEO of …

San Francisco — Gap Inc. has appointed Eric Chan as chief business and strategy officer and Amy Thompson as chief people officer. Both leaders will join Gap Inc.’s executive leadership team and report to Gap’s president and chief executive officer, Richard Dickson. “Eric Chan and Amy Thompson will play a critical role in solidifying our foundation as we redefine Gap Inc. for a new era — one where operational rigor becomes a consistent cornerstone of strength for us, bolstered by best-in-class talent and a culture of creativity — all paving …