How a quality floor care program creates a cleaner, safer environment and protects and extends the life of your flooring investment.
Positive customer experiences are keys to profitability, winning repeat business and fostering customer loyalty. A quality floor care program helps ensure positive experiences by creating a cleaner, safer environment while protecting and extending the life of your flooring investment, season after season, year after year.
Gaining Control and Consistency
Whether outsourcing floor care or using the “do-it-yourself” method, a comprehensive program will help you achieve control and consistency. Control of your corporate floor care initiatives begins with developing floor care best practices and then enlisting your vendors to help implement them across all stores. By establishing an appreciation for the important role floor care plays in protecting your brand image and the customer’s overall store experience, you will gain support from store management and store associates.
Consistency is achieved through effective communication of your initiatives to your cleaning crews and by providing the necessary tools and training to ensure the best practices are successfully implemented. Doing so will help ensure the same great results every day and across all stores from New York City to Los Angeles.
Chemical-free, Sustainable Cleaning
Transitioning to a chemical-free floor care program is a great way to align with corporate goals for sustainability. Consider taking some first steps toward evolving your floor care program toward chemical-free, sustainable cleaning.
Customers appreciate being welcomed to your stores with an attractive, clean, safe floor. Many of them will also appreciate the care and thought that goes into creating a floor care program that is sustainable and less harmful for the environment.
Some chemical-free floor scrubbers provide a superior option by electrically converting water into a cleaning solution that cleans effectively, saves money, improves safety and reduces environmental impact compared to daily floor cleaning chemicals.
Real-world testing by retail customers and a third party has shown that scrubbing with such technology effectively removes soil. And it leaves no chemical residue so your floors retain that polished look with simplified ongoing floor maintenance.
Using the chemical-free technology can deliver cost savings and productivity gains by reducing training, purchasing, storing, handling and mixing tasks and costs associated with floor cleaning chemicals.
NFSI certifies that this particular chemical-free technology significantly improves floor traction, which can reduce slip-and-fall incidents. NSF registration means that it is safe to use even in food and beverage handling environments.
Reduces Environmental Impact
Such technology significantly reduces the environmental impact of cleaning operations in several key categories. Scrubbers equipped with the technology can scrub up to three times longer with a single tank of water and use 70% less water than conventional floor scrubbing methods.
Getting to the Source
With winter setting in, it’s important to develop a plan that attacks destructive soil and dirt at its source. With the vast majority of retail soils entering your facilities through the front door, focusing on winning this critical space will determine the success of your overall floor care program. An effective floor care initiative also helps avoid the possibility of slip-and-fall incidents and an erosion in employee productivity as store associates try to keep up between major cleanings.
— Russ VanderZwaag is the director of retail – Americas for Tennant Company. He has been with Tennant for over 20 years and has been involved in commercial floor care for over 25 years. Tennant Company, encompassing the Tennant and Nobles brand machines, is a leading manufacturer of carpet and floor care equipment for the Americas.