San Diego — Jack in the Box Inc. is undergoing a strategic leadership restructure. Tony Darden, senior vice president and chief operating officer, who has been a valued member of the Jack in the Box executive team since June 2021, will depart from his role.
Darden’s departure is consistent with a planned restructure that includes Ryan Ostrom, currently serving as executive vice president, chief marketing & digital officer, assuming responsibility for Jack in the Box operations in addition to his current function. Ostrom has been named chief customer & digital officer, effective Dec. 6, 2024.
“We are grateful for Tony’s dedication and the many contributions he’s made to the Jack in the Box brand,” says CEO Darin Harris. “As we look to the future, we have a greater focus on customer centricity and are confident that Ryan’s proven leadership and deep understanding of our customers will help us execute that drive.”
Ostrom has been with the company since February 2021, leading the path for the Jack in the Box and Del Taco digital transformation and modernizing how customers engage with the brands. In this new role, he will continue to drive their initiatives of building brand loyalty and driving operations excellence while fostering alignment and efficiency across teams.
Jack in the Box Inc., founded and headquartered in San Diego, is a restaurant company that operates and franchises Jack in the Box®, one of the nation’s largest hamburger chains with approximately 2,200 restaurants across 22 states, and Del Taco®, the second largest Mexican-American QSR chain by units in the U.S. with approximately 600 restaurants across 17 states. For more information, visit www.jackinthebox.com and www.deltaco.com.
SOURCE: Jack in the Box Inc.