Kansas City, Mo. — Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has established a new partnership with global beauty products retailer Sally Beauty. The specialty retailer chose SMG for the actionable insights delivered through its technology platform and industry-leading professional services. With more than 3,700 Sally Beauty stores and 1,300 stores in the Beauty Systems Group network, Sally Beauty services both retail consumers and salon professionals with up to 10,000 products. Seeking to better understand and act …