Atlanta — Tropical Smoothie Cafe, a leading national fast-casual cafe franchise known for its better-for-you smoothies and food with a tropical twist, has promoted its former senior vice president of operations, Richard Key, to chief operations officer, effective immediately. Key has served on the brand’s senior leadership team since joining the company in 2018. In his new role, he will help grow and evolve field support teams and lead internal initiatives that prioritize the Tropical Smoothie Cafe guest experience and franchise profitability. “Over the past 3 years, Richard and his …
