Kansas City, Mo. — CKE Restaurants Holdings, Inc. has selected Service Management Group (SMG) to measure the customer experience for 3,000 Hardee’s® and Carl’s Jr.® locations in North America. In 2018, the program will expand to include an additional 800 international locations across 41 countries. SMG is a global leader in customer experience (CX) measurement, helping more than 450 brands around the globe to listen, understand and act on feedback and behavioral data.
technology
Los Angeles — AEG, one of the world’s largest sports and entertainment presenters, along with Regal, one of the largest and most geographically diverse theater circuits in the United States, and Barco, the global leader in digital cinema, recently converted all auditoriums at Regal L.A. LIVE: A Barco Innovation Center to 100% laser projection.