Denver — Teriyaki Madness has recruited industry leader Scott Shotter, most recently of Fuzzy’s Taco Shop, as chief restaurant officer. In his new role, Shotter will oversee all aspects of restaurant operations across corporate and franchised locations, advancing the systems and strategies that fuel the brand’s nationwide expansion. This appointment comes as the brand prepares to open 45 new shops and hit 20% systemwide growth this year.
With more than 35 years of restaurant leadership experience, Shotter has led operational excellence of some of the industry’s most recognizable brands. Prior to joining Teriyaki Madness, he served as chief operating officer at Fuzzy’s Taco Shop, president of Condado Tacos, CEO of Back Yard Burgers and vice president of operations at Moe’s Southwest Grill where he played a key role in significantly expanding the brand from 200 to more than 700 locations.
At Teriyaki Madness, Shotter will oversee operations, training, field support, shop technology and supply chain. He’ll also work hand-in-hand with marketing, real estate, development and finance to level up franchise operations and the guest experience across the system.
“As we roll out new shops at a record pace, Scott brings a level of expertise and understanding of franchise systems that fits our Madness perfectly,” says Michael Haith, chief executive officer of Teriyaki Madness. “He’s built, scaled and refined high-performing restaurant systems across multiple brands, but what sets him apart is how he balances the business side with a genuine obsession for guest experience. That mix of precision and personality is exactly what drives our culture and success. Scott doesn’t just get restaurants, he gets the kind of fast-casual Madness that keeps people coming back for more bowls than they can handle, and we couldn’t be more psyched to have him on board.”
Teriyaki Madness is a fast-casual Seattle-style Japanese concept founded in 2003. With nearly 200 shops across 40 states, the brand is rapidly expanding nationwide. For more information, visit www.franchise.teriyakimadness.com and www.teriyakimadness.com.
SOURCE: Teriyaki Madness