— By Carol L. Carey — It’s also what’s OUTSIDE that counts with customers. Your company has prepared by making sure the market research has been done, you have all the latest gadgets, toys, clothing and items everyone would want to buy. Each location is stocked, product and staffing budgets are approved, but are you really prepared? Do you see what I see? Many companies plan and budget for interior cleaning and maintenance. They outline preventative maintenance programs for janitorial services, HVAC, flooring, painting and even lighting. Their focus is …