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SWIPEBY’s Restaurant-Centric Technology to be Deployed for First Time at C-Stores

by Katie Lee

Winston-Salem, N.C. — SWIPEBY, a holistic off-premises platform for curbside, pickup and delivery, has launched an initiative to start deploying its technology platform at convenience stores for ordering and in-store pickup as c-stores work to take back ownership of off-premise purchasing using the ordering platform that has been proven in the restaurant space. The effort is underscored by a deployment of the platform at Quality Marts in Winston-Salem, N.C., this month and other c-store chains in New England and the West Coast over the next few months. This is the …

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Paytronix Platform Deployed Across All Aloha Poke Co. Locations

by Katie Lee

Newton, Mass. — Paytronix Systems, Inc., an advanced digital guest experience platform, has teamed up with Aloha Poke Co., a premier fast-casual poke restaurant concept. Aloha Poke Co. has deployed the full Paytronix platform, including loyalty, order and delivery, and a white-labeled mobile app, to both its company-owned restaurants as well as a growing number of franchise locations. The points-based Aloha Rewards program encourages guests to spend and earn rewards that can be redeemed for bowls. “Aloha Poke Co. selected Paytronix because it is an all-in-one system that includes loyalty, order and delivery …

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TEAM Schostak Family Restaurants Promotes 5 Team Members in Operations & Facilities

by Katie Lee

Livonia, Mich. — TEAM Schostak Family Restaurants (TSFR) has promoted five team members to vice president and senior director roles. The promotions include Barb Pasciak, vice president of operations, QSR; Jeremy Braswell, vice president of operations, Applebee’s; Brent Keyes, senior director of operations, Applebee’s; Jeff Pittel, director of operational services, Applebee’s and brand leader, MOD Pizza; and Brian Thompson, senior director of facilities. “We are thrilled to recognize these five team members for their incredible commitment, work ethic and exceptional results,” says Bill Angott, president and CEO of TEAM Schostak …

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CAMP to Open L.A. Flagship Store at Westfield Century City

by Katie Lee

New York City — CAMP, the East Coast family favorite that has reimagined the retail experience, is opening its first flagship store in Los Angeles as part of its national expansion. Part toy store, part activity destination, CAMP helps families answer the question, “What should we do today?” The retailer is bringing its unique combination of play, product and programming to L.A. families; this new Century City location will be CAMP’s ninth store and the first of many on the West Coast. Opening on April 23rd, the 7,000-square-foot location will …

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Shaquille O’Neal-Owned Big Chicken Signs 50-Unit Franchise Agreement in Texas

by Katie Lee

Houston — Big Chicken, the fast-casual chicken restaurant franchise founded by basketball Hall of Famer and entrepreneur Shaquille O’Neal, plans to enter the four largest Texas markets. Through a multi-unit development agreement, a Texas-based team is bringing Big Chicken to Houston, Dallas, San Antonio and Austin — four of the top 11 markets by population in the United States. “Big Chicken is exactly the kind of brand that succeeds in Texas: pioneering and bold, yet rooted in delicious tradition. Our restaurant industry’s rich diversity is our greatest strength, and we’re …

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Dave & Buster’s Agrees to Acquire Entertainment Concept Main Event for $835 Million

by Katie Lee

Dallas and Coppell, Texas — Dave & Buster’s Entertainment Inc. has agreed to acquire family entertainment concept Main Event for $835 million in an all-cash transaction. The seller is a joint venture between Ardent Leisure Group Limited and Red Bird Capital Partners, and the deal is expected to close later this year. Chris Morris, current CEO of Main Event, will serve as CEO of the combined entity upon closing. The move ends the search for a new Dave & Buster’s CEO, which has been ongoing for approximately 7 months following …

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Zenput Adopted by Taco Bell to Drive Operational Excellence

by Katie Lee

San Francisco — More than 5,000 franchise and company-owned Taco Bell restaurants are now using Zenput’s operations execution platform to support compliance against food safety protocols and brand standards. Embracing the move away from pen and paper tracking and towards the digitization of a range of procedures and food safety protocols, the corporate team joined several of its franchisees in rolling out Zenput to its 480 company-owned restaurants. Restaurant general managers and Taco Bell team members use Zenput on tablets to complete tasks throughout the day, including daily food safety …

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German Doner Kebab Appoints New Franchise Director

by Katie Lee

Glasgow, UK — German Doner Kebab has appointed Mark Treptow as its new franchise director for the USA and Canada as the brand builds on its ambitious international growth plans. He joins the growing restaurant from Fransmart. Treptow is the former senior director of development at Fransmart, where he was responsible for the franchise expansion of high-performing brands such as Five Guys Burgers, Qdoba, The Halal Guys and Freshii. Treptow has over 25 years of sales experience in franchise development and financial services and has been instrumental in the management …

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Bergdorf Goodman Temporarily Closes 57th Street Store to Install Decarbonization Technology

by Katie Lee

New York City — On the heels of launching its first-ever Environmental, Social, Governance report, “Our Journey to Revolutionize Impact,” the Neiman Marcus Group is advancing its sustainability journey even further: installing two 500-ton water-cooled Trane® chillers at its iconic Bergdorf Goodman’s Women’s Store, located in the heart of New York City’s famed retail district. Implemented in partnership with Trane® by Trane Technologies, a global climate innovator, this environmentally-friendly makeover of the historic, 94-year-old building utilizes innovative, energy-efficient, decarbonizing technology — enabling the retailer’s elimination of natural gas use and electrification, transition to …

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Red Lobster CEO to Resign

by Katie Lee

Orlando, Fla. — Red Lobster® CEO Kelli Valade plans to resign from her position on April 15. Red Lobster will immediately begin a search for a successor. Valade joined Red Lobster in August 2021. Under her leadership, she has created a new strategic framework and go-forward plan with a focus on the core guest and the need for value, as well as built out the executive team, adding the newly-created roles of chief marketing officer and chief information officer and recruiting a new chief financial officer. “Red Lobster is a …

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