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Corner Bakery Cafe Continues Holistic Brand Revitalization in 2024

by Katie Lee

Dallas — When SSCP acquired Corner Bakery Cafe in June 2023, its goal was to stabilize the brand and lay a strong foundation that would drive growth of the 100+ unit chain in 2024 and beyond. Less than 6 months later, Corner Bakery Cafe’s comprehensive brand revitalization efforts are well underway — already resulting in positive sales growth, steady employee retention and improved guest experience. In addition, Corner Bakery Cafe is embarking on a comprehensive plan to remodel most of its corporate cafes in the coming months. Simultaneously, the brand …

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Starbucks Announces New Accessibility Guidelines for its U.S. Store Portfolio

by Katie Lee

Seattle — On Feb. 16, 2024, Starbucks Coffee Company announced that it is creating a more accessible store experience across its U.S. store portfolio through an Inclusive Spaces Framework. The first store to be built using the inclusive design framework opened on Feb. 16 in Washington, D.C. The new store features items such as optimized acoustics and lighting for improved visual and audible communication for customers and accessible equipment designs for a better partner (employee) experience among other features. The Inclusive Spaces Framework was created in partnership with a diverse …

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SPB Hospitality Names SVP of Operations for Krystal

by Katie Lee

Houston — SPB Hospitality, an industry-leading operator and franchisor of restaurants spanning a national footprint, has promoted Amanda Hyde to senior vice president of operations for Krystal. It has also welcomed Ellen Rockwell as executive vice president of people & culture. “These organizational updates symbolize our unwavering dedication to excellence and expansion at SPB Hospitality,” says Josh Kern, CEO of SPB Hospitality. “These transformations are a testament to our continual endeavor to refine our leadership framework and cultivate a culture marked by excellence and innovation. With Ellen and Amanda stepping …

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Restaurant365 Names New Chief Financial Officer

by Katie Lee

Irvine, Calif. — Restaurant365, a leading all-in-one restaurant enterprise management platform, has named Jessica Lanier as its new chief financial officer, effective immediately. Lanier most recently served as vice president of finance at Qualtrics. “Jessica is a world-class finance leader, and we’re grateful to add her to our talented team. She will fit right in as she brings a passion for high-growth SaaS and experience with the milestones we plan to reach on the road ahead,” says Tony Smith, CEO and co-founder of Restaurant365. Prior to Qualtrics, Lanier served as …

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Church’s Texas Chicken® and Texas Chicken™ Record Blockbuster Growth in 2023

by Katie Lee

Atlanta — Continuing its impressive growth trajectory in the U.S. and internationally, quick-service chicken restaurant chain Church’s Texas Chicken® and Texas Chicken™ recorded blockbuster development growth in 2023. The company is also continuing its successful remodeling program. “2023 was a monumental year for the Church’s Texas Chicken® and Texas Chicken™ brands as we significantly grew our footprint and development pipeline, while at the same time, refining our brand positioning and strategy, investing substantially in new capabilities and breaking unit-level sales records across the board,” says Joe Guith, who was named …

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Marble Slab Creamery Expands in Canada with 40-Unit Development Deal

by Katie Lee

Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc., parent company of Marble Slab Creamery and 17 other restaurant concepts, has a new development deal to open 40 new Marble Slab Creamery franchised locations throughout Canada in partnership with Canadian Ice Cream Company Inc. The Marble Slab Creamery locations are set to open over the next 10 years, with the first of the new locations slated to open by the end of 2024. The development deal will bolster the brand’s presence from approximately 100 stores that are operating today in …

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Philly Pretzel Factory Expands into St. Louis with Conversion of 11 Pretzel Pretzel Locations

by Katie Lee

St. Louis —  Philly Pretzel Factory is about to become a household name in the St. Louis market. The nation’s largest Philly-style pretzel brand will convert 11 Pretzel Pretzel locations throughout the region into new Philly Pretzel Factory locations within the next month. Philly Pretzel Factory CEO and co-founder, Dan DiZio, met with Pretzel Pretzel franchisees, sharing his humble founding story, mission and explaining the strengths of the Philly Pretzel Factory franchise support system. The message resonated — as all 11 Pretzel Pretzel franchisees opted to convert their stores to …

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Russell Leffers MaintenX Remodeling Quote
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How to Prepare for the Inevitable Refresh or Remodel

by Sarah Daniels

It’s going to happen, and any quick-service restaurant (QSR) owner-operator knows it. Sometime not too far in the future, they’ll need a refresh or remodel of their properties. There’s no getting out of it. Here are some hints from two project managers from MaintenX, a provider of HVAC&R, plumbing, electrical, roofing, construction and general contracting for multisite retailers, restaurants, healthcare, multifamily and other industries. They cover key topics like assembling the correct refresh or remodel team, managing the process and keeping projects on track in the face of potential delays, with a …

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TEAM Schostak Promotes SVP to Chief Operating Officer

by Katie Lee

Livonia, Mich. — TEAM Schostak Family Restaurants (TSFR), a Michigan-based family-owned restaurant group with an expansive portfolio of casual dining, fast-casual, quick-service, virtual kitchen and family dining restaurants throughout the state, has promoted John Andrews to chief operating officer. Andrews, whose previous post was senior vice president of TSFR’s casual dining division, has served more than 10 years in leadership at the restaurant group, overseeing some of its most significant brands. “In his many years at TSFR, John has led the way, inspiring our TEAM to be the best in …

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McHugh Completes Restoration of 95-Year-Old Theatre in Chicago, Adds Brewery and Diner

by Katie Lee

Chicago  — McHugh Construction, one of the Midwest’s largest commercial contractors, has completed the $30 million adaptive reuse transformation of Chicago’s historic Ramova Theatre from a long-shuttered single-screen cinema to an 1,800-person concert hall in Chicago’s Bridgeport neighborhood. As part of the 36,000-square-foot project on S. Halsted Street, McHugh also built out space for Other Half Brewing, an independent craft brewery and taproom; Ramova Grill, an 18-seat diner; and Ramova Loft, a second-floor 200-person event venue. The renovated Ramova Theatre reopened on Dec. 31, 2023. Ramova Theatre originally opened in …

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