The Woodlands, Texas — Conn’s, Inc.’s president and chief executive officer, Chandra Holt, has stepped down from her position and from the company’s board, effective immediately. Norman L. Miller will serve as interim president and chief executive officer.
Miller was the company’s former president and CEO from September 2015 until August 2021 and executive chairman from August 2021 until April 2022; he also has been a member of the board of directors since September 2015. Miller is a retail and consumer finance industry veteran and executive with over 30 years of experience at corporations including Sears, DFC Global Corp, Aramark, Nestle and Kraft. He will continue to serve as a member of the board of directors.
“The board is pleased to welcome Norm back as interim president and chief executive officer. Norm’s deep familiarity with Conn’s business model and past successes ensures a seamless transition. During his previous tenure, Norm stabilized the company’s retail and credit operations, grew its store footprint, and guided the company profitably through several unprecedented challenges including the global pandemic in 2020 and 2021. Norm produced several record-setting years of profitable growth, while serving as president and chief executive officer,” says Bob Martin, Conn’s lead independent director on behalf of the board of directors.
As part of the leadership change, and continued macroeconomic and retail uncertainty, Conn’s has withdrawn its previous fiscal year 2023 financial guidance. Management expects to update investors further when the company reports third-quarter results in early December.
Conn’s HomePlus is a specialty retailer of home goods, including furniture, appliances and consumer electronics with over 160 stores across 15 states. For more information, visit www.Conns.com.
SOURCE: Conn’s, Inc.