Wichita, Kan. — Freddy’s Frozen Custard & Steakburgers has appointed Todd Paladini as chief information officer (CIO), a newly created role and the first CIO position in the restaurant brand’s history. In this role, Paladini will lead the brand’s enterprise technology strategy and partner across the business to help accelerate scalable growth and enhance the guest and franchisee experience.
Paladini brings more than two decades of international IT leadership experience, with a track record of building and modernizing technology capabilities for multi-unit, guest-focused brands. Over the course of his career, he has led IT for hospitality and restaurant concepts including Cafe Rio Mexican Grill and Cinemark, and his time working across Central and South America has helped shape a global perspective on operational excellence, change management and innovation.
As CIO, Paladini will partner with key stakeholders across the enterprise to optimize systems, processes and decision-making through technology. He will work closely with the executive team, franchisees and private equity sponsors to ensure technology serves as a catalyst for scalability, process improvement and long term value creation.
In addition to leading enterprise IT strategy, Paladini will help align technology investments with Freddy’s continued growth across North America, ensuring teams have the tools, insights and systems needed to operate efficiently while maintaining the brand’s signature hospitality.
“Technology plays an increasingly critical role in supporting franchisees, strengthening operations and delivering the fast, friendly experience guests expect from Freddy’s,” says Chris Dull, president and CEO of Freddy’s Frozen Custard & Steakburgers. “Todd’s deep experience leading technology for high-growth, multi-unit brands both domestically and internationally, makes him the right leader to build this new function and help us scale with intention. We’re excited to welcome him to the Freddy’s team.”
Founded in Wichita, Kan., in 2002, Freddy’s Frozen Custard & Steakburgers is a leading fast-casual franchise concept with over 580 locations across 36 states nationwide. For information, visit www.freddysfranchising.com.
SOURCE: Freddy’s Frozen Custard & Steakburgers