Love’s Travel Stops Improves Customer Experience with Quicker Checkout

Oklahoma City — Customers visiting Love’s Travel Stops & Country Stores will be getting back on the road quicker thanks to the latest checkout technology available today. Ingenico Group’s Lane/8000 smart terminals are being installed at Love’s across the country.

Love’s is the first travel stop network with the new technology. When the solution is combined with Love’s credit-processing software, the transaction time is cut in half. Other features include an extra-large multimedia touchscreen for an improved experience, increased security technology and additional ways to pay including contactless and with mobile wallets.

“This enhanced customer experience is part of our commitment to provide the cleanest, fastest and friendliest service on the highway,” says Ginny Webb, Love’s chief information officer and vice president of technology. “Time is money for professional drivers, so the quicker we can get them back on the road, the better off they’ll be.”

Love’s estimates that customers will save 50,000 hours in 2020 with the new technology. Every store will have the new smart terminals by April.

Love’s Travel Stops & Country Stores has more than 500 locations in 41 states. Founded in 1964 and headquartered in Oklahoma City, the company remains family-owned and operated and employs more than 25,000 people. For more information, visit www.loves.com.

Ingenico Group is a global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels, in-store, online and mobile. Ingenico partners with financial institutions and retailers, from small merchants to several of the world’s best known global brands.

 

SOURCE: Ingenico Group

classic-editor-remember:
classic-editor
abkw-text:
Tagged under