Toano, Va. — Lumber Liquidators, the largest specialty retailer of hardwood flooring in North America, has appointed Dennis R. Knowles as chief operating officer, effective March 1, 2016. He joins the company from Lowe’s.
Knowles will be responsible for the company’s stores organization and related operations and will report directly to CEO John Presley.
Knowles has more than 25 years of leadership experience in store and business operations. He has served in numerous senior management roles across the retail and home improvement industries, most recently as chief store operations officer at Lowe’s Companies, Inc. In this role, Knowles was responsible for overseeing the omnichannel operations of more than 1,700 Lowe’s stores across the country.
“I am excited to be joining Lumber Liquidators,” says Knowles. “This is a pivotal time for the company to refocus our efforts on elevating store performance, underscore our commitment to customer service and enhance the quality and diversity of our product offering. I look forward to working with the entire senior management team as well as our store managers and associates to position Lumber Liquidators for success in the years to come.”
Knowles has served in store operations leadership roles at Lowe’s Companies, Inc. since 2001, most recently as chief store operations officer, and prior to that as senior vice president of store operations support and specialty sales and its senior vice president of store operations for Lowe’s West and South Central divisions, respectively. Prior to joining Lowe’s, Knowles served as a leader in store operations at Payless Cashways, where he began his career.
With more than 370 locations, Lumber Liquidators is North America’s largest specialty retailer of hardwood flooring. For more information, visit www.LumberLiquidators.com.
SOURCE: Lumber Liquidators, Inc.