Cincinnati — Macy’s, Inc. has appointed Jill Ramsey as chief product and digital revenue officer, effective January 8, 2018. The role was established to focus on reimagining how people shop, bridging the physical and digital worlds through seamless customer experiences.
Ramsey will have oversight of both product and revenue for macys.com and the Macy’s app. Her specific responsibilities will include digital revenue, enterprise product management, the enterprise portfolio, digital merchandise management, site production and the user experience. She will also have responsibility for the product management teams that support both Macy’s and Bloomingdale’s. Ramsey will report to Hal Lawton, president of Macy’s.
“I am extremely excited to have Jill join the Macy’s team,” says Lawton. “She is a strong fit for our business given her experience in product and digital leadership. Jill’s expertise in ecommerce and multi-channel retail perfectly aligns to our goal to integrate technology through all aspects of the customer journey.
Ramsey has more than 20 years of experience leading product and digital teams that deliver digital growth in e-commerce. Most recently, she was vice president, general manager of vertical businesses at eBay and prior to that spent 15 years driving growth in various roles at Walmart.com, where she held various leadership positions including vice president (corporate officer) – merchandising.
Macy’s, Inc. is one of the nation’s premier retailers. The company operates more than 700 department stores under the nameplates Macy’s and Bloomingdale’s, and approximately 160 specialty stores that include Bloomingdale’s The Outlet, Bluemercury and Macy’s Backstage. Macy’s, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico.
SOURCE: Macy’s, Inc.