Pizza Inn Adds Thrive Point-of-Sale System to Operations

by Katie Lee

Dallas — Pizza Inn has chosen Thrive for its first company-approved POS system. Thrive is a state-of-the-art system that has the capability to handle the complexity and numerous business models that exist in the Pizza Inn brand, including buffet, carryout, delivery, online ordering, drive-thru and catering, as well as being adaptable to handle Delivery-Carry Out, Express and PIE concepts.

“We are very excited about this initiative coming to fruition,” says Bob Bafundo, president of Pizza Inn. “The process of choosing Thrive was long and extensive because we wanted to choose the best system for our franchisees. Thrive was a natural fit, as they are the ‘pizza experts’ for QSR.”

Thrive allows Pizza Inn to maximize utilization of a leading POS solution with cutting-edge ancillary solutions. The system also provides franchisees, operations and guests with the most effective technology available for Pizza Inn through dine-in, carry out, catering and online experiences.

“The main criteria Pizza Inn had as an evolving brand was the ability for the POS system to maximize thru-put, add improved functionality and leverage custom third-party integrations,” says David Roberts, vice president of information technology. “This was a critical piece to the selection process due to the increasingly competitive nature of the restaurant industry.”

The approval project and testing took over 2 years to complete and included a team of corporate employees and franchise owners. The committee developed a list of approval criteria and evaluated five different systems against those criteria. In-store testing with Thrive lasted 6 months. The conversion rollout for existing stores will take place over the next 2 years and all new Pizza Inn locations will open with Thrive.

“We’re extremely proud to be selected as Pizza Inn’s approved point-of-sale solution,” says Jon Decker, president of Granbury Solutions. “We have always enjoyed working with individual Pizza Inn locations and franchisees, so we look forward to expanding our relationship with the company as a whole. As a restaurant point-of-sale solution that is built with pizza and delivery in mind, we hope to continue developing a solid relationship with Pizza Inn and constantly provide them with top-of-the-line technology.”

Pizza Inn, as part of Dallas-based RAVE Restaurant Group, operates more than 200 restaurants domestically and internationally. Pizza Inn was founded in 1958. To read Retail & Restaurant Facility Business’ recent cover story on Pizza Inn, click here. For more information, visit

Beyond just a point of sale, Thrive provides restaurants with a comprehensive suite of technology solutions including delivery, loyalty marketing, and mobile and online ordering. Thrive boasts features that understand the unique needs of a pizza and delivery restaurant and packages that are affordably priced for small business owners to compete with the bigger competitors more successfully. For more information, visit

SOURCE: Pizza Inn

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