— By Amanda Anderson — When is the last time you looked up? The day starts early with management opening the doors to prepare for incoming customers, following a routine checklist to ensure a successful day. There are drawers to fill, schedules to make, questions to be answered by associates and patrons. But when is the last time you looked up? Or down for that matter? In the blur of day-to-day operations, little details that can have a huge impact are often overlooked when it comes to …
— By Amanda Anderson — Do you have a team in place to react and respond? It is nine in the evening and the doors to your business are locked, drawers counted, shelves faced for a successful tomorrow. The day has just ended for you, but disasters don’t keep time. There has been a leak detected and it’s coming from behind a wall. The drywall is soft, and water is seeping onto the floor, drenching the carpet. It might be the end of day for you, but it’s the …
