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Boston Consulting Group

Newspeopleretailers

Macy’s, Inc. Announces Leadership Succession Plan

by Katie Lee

New York City — Macy’s, Inc.’s chairman and chief executive officer, Jeff Gennette, plans to retire in February 2024 after serving the company for 40 years. Tony Spring, Macy’s executive vice president and Bloomingdale’s chairman and CEO, has been appointed by the board of directors as the company’s next president and CEO-elect, and a member of the board of directors. As president, Spring will be responsible for leading Macy’s, Inc.’s digital, customer, merchandising and brand teams, while overseeing Bloomingdale’s and bluemercury. As a part of the leadership transition, Macy’s chief …

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Newspeoplerestaurants

Dine Brands Global Announces Executive Leadership Changes

by Katie Lee

Glendale, Calif. — Dine Brands Global, Inc., the parent company of Applebee’s Neighborhood Grill & Bar®, IHOP® and Fuzzy’s Taco Shop® restaurants, plans key leadership moves, each effective on January 6, 2023. John Cywinski, Applebee’s president, is leaving the company for a CEO position at another restaurant company. Tony Moralejo, who is currently president, Dine Brands International and Global Development, has been appointed president, Applebee’s U.S. Scott Gladstone, senior vice president of strategy and innovation, will step into the role of president, international and corporate development. “John and I share …

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Industry Voicessoftware/technology

Leaning In To Labor

by Katie Lee

— By Ashik Ahmed —   Scheduling hacks to foster a thriving workplace.     Across industries, happy employees are likely to be more productive and yield favorable customer satisfaction rates in return. This is especially true for restaurants and retailers. Most hourly workers today juggle other responsibilities when they’re not clocked in — from attending classes to raising a family, or holding down another job. It’s crucial for employers to demonstrate empathy toward employees and meet them where they are. One of the most effective ways to accomplish this …

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