— By Brendan Kennedy — What retail businesses must do in a post-COVID world. It’s heartbreaking to see the devastation COVID-19 has had on the world, but especially for retailers and their employees abruptly impacted by the virtual halt of in-store commerce. From the small mom-and-pop shops to the big department stores, retailers are struggling to adapt business to “lockdown” status quo. Customers, too, have had their lives turned upside down with lines around the corner just to go into grocery stores, floor markers for 6 feet of social …