— By Megan Varano — The benefits to outsourcing your facilities maintenance program and what to look for when choosing a provider. If you’re considering outsourcing any part of your company’s facilities maintenance services, you’re not alone. There is no industry divide — organizations, both big and small, are feeling the strain. Do you have in-house teams that are being stretched thin, important repairs and services being missed, or are you looking to expand coverage beyond what your team can handle? While most organizations are focused on the direction …
Megan Varano
— By Megan Varano — Changing the game from reactive to proactive facility maintenance protocols. The last decade-plus has brought tremendous change in the FM industry. It’s been thrilling to be part of the evolution. Working on both the retail and the service sides has given me a unique perspective on both the challenges and the opportunities. I started out managing work requests on pieces of paper. The dispatcher would take a phone call or read an e-mail and then write out the dispatch to the field; the work request …