Mike Welsh

— By Mike Welsh —   Retail curbside pickup and mobile apps are here to stay — what that reliance on a digital platform means for the industry moving forward in a post-COVID world.   In an effort to understand how retail curbside pickup, mobile apps and other digital-first retail strategies will change shopping habits even post-COVID, Retail & Restaurant Facility Business interviewed Mike Welsh of the Waltham, Massachusetts-based digital consulting firm Mobiquity. R&R: In this new era of the COVID-19 pandemic, retailers must offer a digital-first option in order …

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