— By Steven Duffy — Retail formats — grocery formats especially — must adapt quickly. The future of retail changed forever as the pandemic exposed the inadequacies of e-grocery. Consumers seek convenience at a fair price, and they want a frictionless experience. Grocers and retailers must adapt, and quickly. Retail and grocery formats and their supporting technologies have remained static for decades, unable to respond to shoppers’ demands, new technologies and have failed to meet today’s consumer’s shifting paradigm. Retail of the Future is at an Inflection Point Today …
