— By Kendall Youngworth — Enhancing the retail customer experience with flooring. The discussion about the future of brick-and-mortar stores rages on, but most forecasters agree on one thing: They will not become obsolete any time soon, if ever. As with any type of business or industry, staying relevant and providing a great customer experience is key to retaining a customer base in retail. The idea is to create a customer experience that enhances loyalty, keeps customers in the store for longer periods, and keeps them coming back. …