Wichita, Kan. — One of Freddy’s Frozen Custard & Steakburgers’ co-founders, Scott Redler, has been appointed to the new role of chief experience officer (CXO). In 2002, Redler co-founded Freddy’s alongside business partners, Bill and Randy Simon. With 45 years of industry experience, Redler spent the last 19 years serving as COO of Freddy’s. The creation of this new role follows Freddy’s recent acquisition by private equity firm Thompson Street Capital Partners in March 2021.
“Who better than Scott to continue the work of providing our guests with a truly memorable Freddy’s experience?” says Chris Dull, president and CEO. “As co-founder, Scott created Freddy’s alongside his partners, and it is a privilege to have his expertise focused on ensuring the delivery of the very best experience for our franchisees, team members and guests.”
Redler has been instrumental in developing over 20 different concepts. His vast knowledge of all facets of restaurant operations has made him a sought-out professional in the industry. He currently serves as treasurer of the National Restaurant Association’s board of directors.
Today, Freddy’s has grown to more than 400 locations that serve 34 states across the nation from California to Pennsylvania, Virginia, down the East Coast states to Florida.
SOURCE: Freddy’s Frozen Custard & Steakburgers