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PAR Punchh® and Yumpingo® Partner to Elevate Customer Experience for Restaurants

by Katie Lee

New Hartford, N.Y. — Yumpingo®, a leader in customer experience services for restaurants, has forged a partnership with ParTech, Inc. and PAR’s leading loyalty solution, PAR Punchh®. Together, they aim to transform customer experiences, enhance loyalty and drive growth through innovative platform integration. By combining Punchh’s loyalty solutions with Yumpingo’s customer experience management, restaurant brands gain powerful tools to engage guests and deliver exceptional service. “By merging our loyalty solutions with Yumpingo’s real-time guest feedback, we empower brands to deliver deeply personalized and impactful experiences that not only enhance customer …

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Newspeoplerestaurants

Denny’s Makes 2 Executive Appointments

by Katie Lee

Spartanburg, S.C. — Denny’s Inc. has appointed two new executive leaders: Monigo G. Saygbay-Hallie, Ph.D. joins as executive vice president, chief people officer for Denny’s Corporation, effective August 5, and Patty Trevino joins as Denny’s senior vice president, chief brand officer, effective August 12.  Saygbay-Hallie will lead people initiatives across Denny’s and Keke’s Breakfast Café. She brings more than 20 years of restaurant and retail experience in leading teams and developing talent. She most recently served as chief people officer at Checkers & Rally’s Drive-In restaurants. Before Checkers, she served …

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British Brand NEOM Wellbeing Opens First U.S. Store

by Katie Lee

New York City — NEOM Wellbeing, the UK’s award-winning wellbeing brand renowned for its 100% natural fragrances, has officially opened its first U.S. retail store in New York City. The debut “Wellbeing Hub” is located on Bleecker Street in the West Village. Expanding from its UK roots, as well as across a portfolio of freestanding Wellbeing Hubs, the British-born brand will add the ‘city that never sleeps’ to its growing roster. The 481-square-foot Wellbeing Hub, located at 395 Bleecker St., has been designed as a sanctuary to escape the city, …

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Marco’s Pizza Launches New Store Design

by Katie Lee

Boise, Idaho — Marco’s Pizza, one of the nation’s fastest-growing pizza brands, recently debuted its new store design near Boise in Meridian, Idaho. The new look features aesthetic updates in addition to operational enhancements. The prototype is set to fuel the brand’s continued nationwide growth and performance, while enhancing the guest experience. The Meridian corporate-owned store opened on July 23, 2024. Earlier this year, Marco’s announced its development plan to bring four new locations to the Boise market, using it as a test bed for forward-thinking innovations. Updates include: • …

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Five Below, Inc. Announces CEO Transition

by Katie Lee

Philadelphia — Extreme value retailer Five Below, Inc. has appointed Kenneth Bull as interim president and chief executive officer, effective immediately, following the resignation of Joel Anderson. Anderson has stepped down from his roles of president and CEO, and from the board of directors, to pursue other interests. Thomas Vellios, co-founder, non-executive chairman and former CEO, is assuming the role of executive chairman on an interim basis to support Bull and the executive leadership team in the transition while the board conducts a comprehensive search for a permanent CEO. “I …

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facilities managementHVAC/RlightingNewsplumbingvendors

Total Comfort Group Hires Three New Executives

by Hayden Spiess

Eatontown, N.J. — New Jersey-based HVAC, electrical and plumbing services provider Total Comfort Group (TCG) has completed three new hires at the executive level. Jana Coyle, Christopher Soto and Timothy Bruton have joined the company as senior business development manager, northeast service manager and manager of strategic partnerships, respectively.  Coyle’s tenure in the industry includes experience in facility maintenance, construction and remodeling services, with business-to-business (B2B) sales experience in Fortune 500 companies.  Soto, overseeing comprehensive operations throughout the Northeast region in his new role, will focus on responsive service, streamlined maintenance …

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Cousins Maine Lobster Food Truck
franchise developmentNewsrestaurants

Cousins Maine Lobster Launches Food Truck Tour in the Midwest

by Hayden Spiess

South Portland, Maine — South Portland-based lobster roll concept Cousins Maine Lobster has announced plans for a multi-state food truck tour throughout the Midwest to introduce the brand to new markets. Franchisee Chris Papp — whose portfolio includes two restaurants and four food trucks — will lead the tour. Scheduled for Aug. 7-16, the tour will stop at breweries and festivals in South Dakota, Nebraska, Iowa and Missouri. 

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JOANN Appoints Ann Aber Executive Vice President, Chief Legal and HR Officer 

by Hayden Spiess

Hudson, Ohio — Ohio-based retailer JOANN has appointed Ann Aber as executive vice president and chief legal and human resources officer. Aber joined the company in 2019 as vice president, general counsel and secretary and was promoted to senior vice president in 2021. In addition to her existing responsibilities, she will now oversee human resources and corporate communications for JOANN. Aber will also be responsible for the brand’s risk management, charitable giving, diversity and inclusion and corporate responsibility functions. 

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franchise developmentNewsrestaurants

BRIX Holdings Enters Four-Unit Franchise Agreement in Arizona, Missouri

by Hayden Spiess

Dallas — Dallas-based food-and-beverage franchising company BRIX Holdings LLC has entered into an agreement with franchise owner Richard Stassi to open four new units in Arizona and Missouri. Stassi will open three Smoothie Factory + Kitchen and Red Mango co-branded shops within the next three years in metro Phoenix and Scottsdale, Arizona. The first of the units is scheduled to open in early 2025. Franchisee Gary Patel signed the fourth deal with Stassi and will open a Red Mango store in Kansas City, Missouri, in early 2025, marking the first entry …

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Ace Hardware Opens 5,000th US Store in Metro Atlanta

by Hayden Spiess

Roswell, Ga. — Hardware retail chain Ace Hardware has opened its 5,000th domestic store. Dubbed Fixit Ace Hardware, the store is located in Roswell, roughly 20 miles north of Atlanta. Additionally, the retailer opened its 100th new store of the year in Henderson, Nevada, last month. Ace, which operates more than 5,800 outposts globally, plans to open an additional 200 stores by the end of this year, which marks 100 years of business for the brand.

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