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Charlotte, N.C. — Bojangles’, Inc. has hired Jose R. Costa as its first chief development officer, reporting to CEO Jose Armario. In this new role, Costa will be responsible for driving the overall unit growth of the company, recruiting new franchisees, real estate strategy, equipment and new restaurant design and construction. “Jose joins our executive team at a pivotal time as Bojangles’ charts our strategic path forward,” says Armario. “His 20 years of experience in marketing, franchising, multi-unit retailing and customer experience for well-known brands will play a crucial role …

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Richfield, Wis. — Hy-Brid Lifts has welcomed Derek Koontz as the Mid-Atlantic territory manager. Koontz will cover Kentucky, Maryland, North Carolina, Ohio, South Carolina, Tennessee, Virginia and West Virginia. He will focus on continuing the growth and channel development of Hy-Brid Lifts’ lightweight low-level scissor lifts. “Derek will be a valuable asset for our customers in the Mid-Atlantic region,” says Terry Dolan, Hy-Brid Lifts’ president and CEO. “His sales experience and passion for helping customers find the right solutions will make him a great addition to our team.” Koontz brings …

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Plano, Texas — J. C. Penney Company, Inc. has hired Colin Dougherty, a senior executive with more than 25 years of finance experience, to join the company on Sept. 23, 2019 as senior vice president, finance, reporting to Bill Wafford, chief financial officer. Dougherty will be responsible for leading finance strategy, operations and financial planning and analysis. “I look forward to welcoming Colin to JCPenney to support our focus on returning the company to sustainable and profitable growth,” says Wafford. “His significant retail and transformation expertise make him an excellent …

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Dallas — Fuzzy’s Taco Shop has named Jessica Wescott as chief financial officer. She previously served as the executive vice president of finance for the Baja-inspired franchise. Wescott began her career in wealth management before moving into the franchising world and working her way up to vice president of development and finance with MOOYAH Burgers, Fries & Shakes. In January 2018, Wescott was named executive vice president of Finance at Fuzzy’s Taco Shop, where she oversaw many aspects of financial operations, as well as marketing and technology strategies, and fed …

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Atlanta — Erik Hess joins the Moe’s Southwest Grill® brand with more than 25 years of global experience in the food and beverage industry. Hess will be leading as president of the Moe’s brand, a fast-casual Mexican concept with more than 725 operating units, where he will oversee franchise and company operations, marketing, supply chain and product innovation. Previously, Hess spent 25 years at McDonald’s Corporation in a wide variety of senior leadership positions responsible for product development, innovating the customer experience, strategy and insights, restaurant development among many other …

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New Albany, Miss. — Master-Bilt®, manufacturer and supplier of a full line of commercial refrigeration equipment, has named Steve Gill as vice president of sales, effective September 3, 2019, reporting directly to Kevin Fink, president of Standex Refrigerated Solutions Group. In his new role, Gill will develop and implement strategies for sales growth at Master-Bilt. As an active member of the leadership team, Gill will work with core leaders to help drive group level initiatives. He will be instrumental in sales funnel management and key account planning. “We are thrilled …

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Dallas — Neiman Marcus Group has appointed Lana Todorovich to as president and chief merchandising officer. She will be responsible for driving the brand’s innovative merchandising offerings which are a key component of its strategic plan. Todorovich joins Neiman Marcus from Ralph Lauren. Todorovich, who will report to Neiman Marcus Group CEO Geoffroy van Raemdonck, is expected to be a key leader in Neiman Marcus Group’s transformation strategy, moving to a more customer-centric organization by creating a new and engaging luxury retail experience for the global customer. “Lana is a …

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Winston-Salem, N.C. — According to Andrea Cocchi, CEO of Carpigiani Group and Ali Group for EMEA and APAC Regions, Penny Klingler has been promoted to president of Carpigiani North America, an Ali Group Company. The position was effective September 1, 2019. Klingler served as executive vice president of sales and marketing for Carpigiani North America since 2017, and prior to that served as senior vice president of key accounts. As president, Klingler will be responsible for driving strategic growth while strengthening the foundation of the North American platform. Klingler has …

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Phoenix — Telgian Fire Safety has appointed Terrence Magee as its new vice president, operations. He will be responsible for the customer service and customer care operations for the fire and life safety testing, inspections and repair company. Magee brings more than 30 years of operations experience to Telgian, including extensive knowledge of quality systems management, supply chain logistics, operational excellence and continuous improvement. Prior to joining Telgian, Magee served as senior manager, continuous improvement and business transformation with Ciox Health. He has also served in a number of global …

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Orlando, Fla. — Filta Environmental Kitchen Solutions (Filta), the world’s restaurant kitchen and hospitality leader in active fryer management and environmental sustainability, has promoted two executives. Tom Dunn, formerly COO and a 20-year veteran of the franchise industry, assumes responsibility as CEO for The Filta Group, Inc., the company’s Orlando, Fla.-based North American franchise business unit, and Rob Totten has been promoted to COO. Both executive moves are effective immediately. “Tom has run the comprehensive day-to-day operations at Filta as COO for several years, so his promotion to CEO is …

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