restaurants

Newton, Mass. — Paytronix Systems, Inc., an advanced digital guest experience platform, has teamed up with Aloha Poke Co., a premier fast-casual poke restaurant concept. Aloha Poke Co. has deployed the full Paytronix platform, including loyalty, order and delivery, and a white-labeled mobile app, to both its company-owned restaurants as well as a growing number of franchise locations. The points-based Aloha Rewards program encourages guests to spend and earn rewards that can be redeemed for bowls. “Aloha Poke Co. selected Paytronix because it is an all-in-one system that includes loyalty, order and delivery …

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Livonia, Mich. — TEAM Schostak Family Restaurants (TSFR) has promoted five team members to vice president and senior director roles. The promotions include Barb Pasciak, vice president of operations, QSR; Jeremy Braswell, vice president of operations, Applebee’s; Brent Keyes, senior director of operations, Applebee’s; Jeff Pittel, director of operational services, Applebee’s and brand leader, MOD Pizza; and Brian Thompson, senior director of facilities. “We are thrilled to recognize these five team members for their incredible commitment, work ethic and exceptional results,” says Bill Angott, president and CEO of TEAM Schostak …

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Houston — Big Chicken, the fast-casual chicken restaurant franchise founded by basketball Hall of Famer and entrepreneur Shaquille O’Neal, plans to enter the four largest Texas markets. Through a multi-unit development agreement, a Texas-based team is bringing Big Chicken to Houston, Dallas, San Antonio and Austin — four of the top 11 markets by population in the United States. “Big Chicken is exactly the kind of brand that succeeds in Texas: pioneering and bold, yet rooted in delicious tradition. Our restaurant industry’s rich diversity is our greatest strength, and we’re …

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San Francisco — More than 5,000 franchise and company-owned Taco Bell restaurants are now using Zenput’s operations execution platform to support compliance against food safety protocols and brand standards. Embracing the move away from pen and paper tracking and towards the digitization of a range of procedures and food safety protocols, the corporate team joined several of its franchisees in rolling out Zenput to its 480 company-owned restaurants. Restaurant general managers and Taco Bell team members use Zenput on tablets to complete tasks throughout the day, including daily food safety …

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Glasgow, UK — German Doner Kebab has appointed Mark Treptow as its new franchise director for the USA and Canada as the brand builds on its ambitious international growth plans. He joins the growing restaurant from Fransmart. Treptow is the former senior director of development at Fransmart, where he was responsible for the franchise expansion of high-performing brands such as Five Guys Burgers, Qdoba, The Halal Guys and Freshii. Treptow has over 25 years of sales experience in franchise development and financial services and has been instrumental in the management …

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Orlando, Fla. — Red Lobster® CEO Kelli Valade plans to resign from her position on April 15. Red Lobster will immediately begin a search for a successor. Valade joined Red Lobster in August 2021. Under her leadership, she has created a new strategic framework and go-forward plan with a focus on the core guest and the need for value, as well as built out the executive team, adding the newly-created roles of chief marketing officer and chief information officer and recruiting a new chief financial officer. “Red Lobster is a …

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Seattle — On April 4, Starbucks Corporation marked the return of founder Howard Schultz as chief executive officer and as a director on the company’s board. The news follows the retirement of Kevin Johnson, former president and CEO, who spent 13 years with the company, including the last 5 years as CEO. In an early morning letter, Schultz shared with all company stakeholders a vision and invitation to join in the reimagination of the company he built, one with a storied history and an enduring mission to inspire and nurture …

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New York City — H&H Bagels, a legendary New York City brand since 1972, is reopening its Upper West Side location after a 9-week remodeling and renovation project. The 50-year-old bagel company was started with a single location on the Upper West Side, one of Manhattan’s cultural and intellectual hubs, and has now expanded to five locations throughout the New York City area. The newly renovated space features an upgraded customer experience, accompanied by a new modern design. The storefront features the brand’s innovative fast-casual service model, which allows customers …

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Costa Mesa, Calif. — California Pizza Kitchen has signed two new international franchise agreements and plans to open seven international restaurants and two airport locations by year-end. These milestones follow the brand’s development momentum last year that included the launch of its domestic franchise program in December 2021. Recently signed international deals include agreements in Costa Rica and Chile, bringing the brand’s locations to approximately 50 overseas restaurants. Additionally, new locations are set to open in India; Chile; Costa Rica; Alberta, Canada; as well as in the Santiago, Chile, and …

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Minneapolis — Restaurant Technologies has named two new executive placements as the company accelerates its growth to support new and existing commercial partnerships. Andy Dulka and Mike St. Clair join Restaurant Technologies, the top provider of foodservice cooking oil and hood and flue management solutions, with over 35 years of combined senior leadership experience. As chief information officer, Dulka will oversee the continued development of innovative, scalable and secure technologies for all of Restaurant Technologies. Previously, Dulka was the chief information officer at Starkey Hearing Technologies. Preceding Starkey, Dulka served …

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