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Capriotti’s Sandwich Shop to Open 12 Locations in Miami

by Katie Lee

North Beach, Fla. — Capriotti’s Sandwich Shop will debut a new location in North Beach (Miami), Fla., on May 30. It is expected to be the first of 12 new locations to open in the area. The North Beach location is owned by the local Roca family of entrepreneurs. During the pandemic, the Rocas had all five nuclear family members together in Miami from different corners of the country. It was during this unexpected time that they decided to band together to bring their favorite food brand from Las Vegas …

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franchise developmentNewsrestaurants

FAT Brands Inc. to Acquire Nestlé® Toll House® Café by Chip®

by Katie Lee

Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has agreed to acquire the franchised chain of stores known as Nestlé® Toll House® Café by Chip® from Crest Foods, Inc. and rebrand the stores as Great American Cookies. The acquisition is expected to increase FAT Brands’ foothold as a leader in the dessert category within the cookie and ice cream spaces, joining its existing Great American Cookies and Marble Slab Creamery brands. Crest Foods currently franchises approximately 85 Nestlé® Toll House® Café by Chip® cafés across the U.S. This acquisition …

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franchise developmentNewspeoplerestaurantssoftware/technology

Zaxby’s Hires CDO and Elevates Interim Chief Digital & Technology Officer

by Katie Lee

Athens, Ga. — Zaxby’s, the premium quick-service restaurant brand founded in Athens, Ga., has hired industry franchising veteran Mike Mettler as its new chief development officer, while Mike Nettles, interim chief digital & technology officer, has been elevated to the position long term. “Franchising growth requires four things. A strong business model, a solid culture, passionate franchise owners and strategic areas to develop — Zaxby’s has them all,” says Mettler. Adds Nettles: “Zaxby’s has had a great ride thus far, but digital accessibility will be our ‘secret sauce’ for the …

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construction and designNewsrestaurantsretailers

RH Opens RH San Francisco, a First-of-its-Kind Design and Dining Destination

by Katie Lee

Corte Madera, Calif. — RH has opened RH San Francisco, The Gallery at the Historic Bethlehem Steel Building, the crown jewel of Pier 70 and gateway to what was once one of the country’s most storied shipyards. RH San Francisco continues the brand’s foray into hospitality with The Palm Court Restaurant, a new live-fire concept set within an atrium of glass and steel with Medjool date palms and featuring two wine bars at its dual entrances — plus a landscaped Rooftop Park with views of the city skyline, Bay and …

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Golden Corral Partners with SMG

by Katie Lee

Kansas City, Mo. — Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has added a new customer experience partnership with Golden Corral. America’s largest buffet and grill restaurant brand chose SMG for its dedicated professional services, restaurant industry expertise and robust technology platform. “As our brand builds upon our comeback, and creates the strategic building blocks of our future growth, it will be critical to maintain a pulse on how our guests feel about their Golden Corral dine-in and off-premise experiences,” …

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Cover StoryFrom The Magazinerestaurantsretailersvendors

Smart Solution

by Katie Lee

— By Meg Mason — How Lowe’s has reduced water use and its carbon footprint with smart irrigation.   Lowe’s is focused on reducing its environmental impact while also increasing the efficiency of its operations. To address these goals, Lowe’s installed HydroPoint smart irrigation controllers to optimize landscape irrigation at more than 900 of its stores. Each year, the controllers reduce water use at these facilities by about 650 million gallons, saving Lowe’s an estimated $5 million in total water costs.1 Because water treatment and pumping use a lot of …

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construction and designNewsrestaurants

Hash Kitchen Unveils Next-Generation Design by Harrison

by Katie Lee

Phoenix — Hash Kitchen has partnered with architecture and design firm Harrison to revamp the creative brunchery’s design in preparation for its launch in Gilbert and Peoria, Ariz. Harrison will support Hash Kitchen through concept development, branding, architecture, interior design, permitting and contract administration phases. The next-generation design will feature Hash Kitchen’s iconic DJ booth, Bloody Mary bar, disco balls, playful wall graphics and mimosa staples for guests to eat, drink and have a great time in an all-new space designed to entice all your senses. “With Harrison’s dynamic portfolio …

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Clean Juice Names New COO

by Katie Lee

Charlotte, N.C. — Clean Juice®, the first and only national USDA-certified organic juice bar franchise and quick-service restaurant, has hired Tripp Setliff to chief operating officer (COO). In the role, he will oversee all store operational initiatives including development, supply chain, training and field support to grow average unit sales volumes and profitability. Setliff is a veteran fast-casual, quick-serve franchise restaurant executive having worked with Jersey Mike’s Subs and Cici’s Pizza brands. Tripp’s franchise operations, development and marketing experience led him to executive leadership roles at Driven Brands, Inc. and …

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Uno Pizzeria and Grill Introduces New Virtual Brand, Detroit Pizza Works

by Katie Lee

Norwood, Mass. — Uno Pizzeria and Grill, the inventor of deep dish pizza in Chicago in 1943, has introduced a virtual brand called Detroit Pizza Works, which features Detroit-style pizza. Detroit-style pizza has grown in popularity over the last few years and has expanded outside of Detroit across the U.S. Detroit Pizza Works was launched in November 2021 on major delivery apps: Door Dash, Uber Eats and Grubhub. “Even though UNO’s is the birthplace of — and is known for — deep dish pizza, we also make a spectacular Chicago-style …

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GPS Hospitality Promotes Team Member to COO of Popeyes and Pizza Hut

by Katie Lee

Atlanta — GPS Hospitality, one the nation’s largest franchisees of BURGER KING®, Popeyes® Louisiana Kitchen and Pizza Hut®, has promoted Mike Kovac to chief operating officer for Popeyes and Pizza Hut. “Mike has been an instrumental part of GPS Hospitality’s growth strategy, having led our team through multiple acquisitions as well as the expansion into the Popeyes and Pizza Hut Brands,” says Michael Lippert, president of GPS Hospitality. “Mike’s natural leadership skills coupled with his experience with Popeyes and Pizza Hut gives him great insight and makes his well deserving …

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