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Essential Convenience

by Katie Lee

— By Bart Waldeck —   Retailers will need to embrace creative innovations in order to thrive in 2023 and beyond.   The retail landscape doesn’t look like it used to anymore — from buy online, pickup in store (BOPIS) and curbside delivery, to touchless shopping and scan-and-go checkouts, retail shopping trends have dramatically changed, both out of necessity due to the pandemic and evolving consumer preferences. Since COVID-19, retailers have had to shift store layouts, rethink operations and leverage new technologies to offer customers an innovative — and seamless …

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Macy’s to Open The Social Kitchen & Libations in Macy’s Ridgedale in June

by Katie Lee

Minneapolis — Macy’s is expanding its restaurant portfolio with the opening of The Social Kitchen & Libations at Macy’s Ridgedale in Minnetonka, Minn. Its modern vibe and open kitchen concept connect traditions to trends, with a menu that pays tribute to Macy’s rich history in foodservice, spanning over 115 years. Macy’s has at least 15 store locations with various local and national restaurants included. “We are thrilled to announce the opening of The Social Kitchen & Libations, bringing a mix of traditional and modern flare to the Minneapolis and Saint …

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Vicky Bakery Appoints New CEO; Continues Franchise Growth

by Katie Lee

Miami — Vicky Bakery, South Florida’s original family-owned Cuban bakery since 1972, has named Mauricio Romero as its new chief executive officer. This announcement comes as Vicky Bakery is experiencing record-setting growth, continuous double-digit revenue gains, the opening of multiple new locations, and new strategic investments. Former CEO Alex Santiago will remain dedicated to his leadership role on Vicky Bakery’s board of directors. Romero comes to Vicky Bakery from his nearly 40-year career in the restaurant franchise industry where he has served in a variety of executive roles. Most recently, …

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TGI Fridays CEO to Step Down

by Katie Lee

Dallas — Ray Blanchette, chief executive officer of TGI Fridays, is stepping down. Rohit Manocha, chairman of the board and co-founder of TriArtisan Capital Advisors, will be assuming Blanchette’s responsibilities in the interim. The TGI Fridays executive team will report directly to Manocha. Blanchette led TGI Fridays for the past 5 years, managing the company through a successful turnaround that included both national and global growth as well as through the turbulent impacts around the COVID-19 pandemic. TriArtisan is the lead investor in TGI Fridays with extensive holdings in the …

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Island Fin Poké Co. Debuts in Nashville, Tenn.

by Katie Lee

Nashville, Tenn. — On May 22, Island Fin Poké Co. will open its 26th location in the U.S. and second location in Tennessee, in Nashville. Offering Hawaiian-style poké bowls, this fast-casual restaurant is set to become a go-to spot for locals and visitors alike. “This is going to be a place where the community can go to get a well-balanced, convenient, healthy and fulfilling meal any day of the week,” says franchisee Tammy Fitzpatrick. “We’re excited to introduce this unique concept to Nashville. Island Fin offers the community a healthy alternative …

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FAT Brands Strengthens Leadership Team, Including 2 New Brand Presidents

by Katie Lee

Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has elevated Jenn Johnston to the role of chief marketing officer. Since the acquisition of Global Franchise Group in July 2021, Johnston has held the role of president of the quick-service division at FAT Brands, overseeing brands including Round Table Pizza, Great American Cookies, Marble Slab Creamery and Pretzelmaker. With the promotion, Allison Lauenstein and David Pear will assume brand president roles. Lauenstein will serve as brand president of Great American Cookies, Marble Slab Creamery and Pretzelmaker. She brings over a …

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Wetzel’s Pretzels Names New Brand Leader

by Katie Lee

Pasadena, Calif. — Wetzel’s Pretzels has appointed Vincent Montanelli to the company’s top leadership position. Montanelli joined Wetzel’s nearly 20 years ago as the senior vice president of operations and most recently held the post of COO. He will maintain the COO title with the promotion, taking on the highest leadership responsibilities for the organization. Promoted following MTY Food Group’s recent acquisition of Wetzel’s, Montanelli aims to build on the brand’s momentum, driving store growth through its multitude of flexible store formats. At the doorstep of the much anticipated 400th …

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Shipley Do-Nuts Appoints New CEO

by Katie Lee

Houston — Shipley Do-Nuts, a fast-growing franchisor of a leading do-nut, kolache and coffee concept, has named Flynn Dekker as its new CEO. Dekker succeeds Clifton Rutledge, who will return to the company’s board of directors. Dekker most recently served as CEO of Bonchon, a global franchisor of Korean chicken restaurants with more than 420 locations spanning nine countries. Before joining Bonchon, Dekker served as chief marketing officer of Wingstop Restaurants. Dekker has 30-plus years of executive leadership experience in the restaurant and retail industry. “Flynn is an exceptionally strong …

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Milk Jar Cookies Launches Franchise Program in 39 States

by Katie Lee

Los Angeles — Milk Jar Cookies, a growing gourmet cookie shop born in Los Angeles, has launched its franchising program in 39 states across the country. “The Milk Jar Cookies brand has waited 10 years to prove the concept, maintaining our hands-on baking method, perfecting our recipes and protecting the integrity of an extraordinary cookie community bond,” says Courtney Cowan, founder of Milk Jar Cookies and author of “The Milk Jar Cookies Bakebook.” “We are now ready to partner with others to help share this vision; you don’t need to …

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sweetgreen Pilots Automation at New Store

by Katie Lee

Los Angeles — sweetgreen has opened its first restaurant powered by automation, accelerating the industry’s adoption of advanced technology and taking steps toward the future of dining. The pilot store, located in Naperville, Ill., debuts new technology called the sweetgreen Infinite Kitchen, designed to enhance the customer experience and food quality, with a focus on fresh ingredients, fast service and friendly hospitality. With the advancement of automation playing a large role across industries today, sweetgreen is eager and excited to be an early adopter in the space, opening the first …

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