SMS Assist Hires Home Depot Executive as COO

by Nate Hunter

Chicago — Former Home Depot executive Matthew Pitts has joined SMS Assist, a Chicago-based technology-driven facilities maintenance company, as COO.



Chicago — SMS Assist has named Matthew Pitts as chief operating officer of the Chicago-based technology-driven facilities maintenance company. Pitts previously served as vice president of building services for Atlanta-based Home Depot.

Pitts brings more than 20 years of broad facilities service, construction and energy management experience to the role. During his two decades at Home Depot, Pitts created the big box retailer’s highly regarded in-house facilities management organization, overseeing more than 2,000 stores and more than $1 billion in annual facilities maintenance spend.

“Matt’s team pioneered the use of technology for facilities maintenance at Home Depot and his operation was recognized as being the most cost-effective, quality centric service delivery platform in the industry,” says Michael Rothman, CEO of SMS Assist. “SMS Assist is analogous because we are a technology-powered facilities services manager and we look to Matt’s record of quality and cost improvements to help us continue innovating while we manage exponential growth.”

Using its proprietary platform, ServiceTrack™, SMS Assist manages and provides critical maintenance services, such as floor cleaning, snow removal, landscaping, HVAC maintenance and other interior and exterior services.

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