— By Katie Lee — KFC eyes 2022 with a new, urban-oriented evolution of its prototype design, focused on customer convenience and digital efficiency. When Retail & Restaurant Facility Business last featured KFC on its cover, the year was 2018 and a new design called ‘American Showman’ was rolling out, marking a new era of expansion for KFC following 10 years of downsizing. At the time, the company’s U.S. development goal was to become a 5,000-unit franchise once more. Now, 3 years and a global pandemic later, …
